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Author: Joe Kasser
Publisher: Artech House Publishers
Published: 1995
Total Pages: 328
ISBN-13:
DOWNLOAD EBOOKApplying TQM to systems engineering can reduce costs while simultaneously improving product quality. This guide to proactive systems engineering shows how to develop and optimize a practical approach, while highlighting the pitfalls and potentials involved.
Author: Joseph Eli Kasser
Publisher: CRC Press
Published: 2019-09-18
Total Pages: 442
ISBN-13: 0429759495
DOWNLOAD EBOOKThis book will change the way you think about problems. It focuses on creating solutions to all sorts of complex problems by taking a practical, problem-solving approach. It discusses not only what needs to be done, but it also provides guidance and examples of how to do it. The book applies systems thinking to systems engineering and introduces several innovative concepts such as direct and indirect stakeholders and the Nine-System Model, which provides the context for the activities performed in the project, along with a framework for successful stakeholder management. A list of the figures and tables in this book is available at https://www.crcpress.com/9781138387935. FEATURES • Treats systems engineering as a problem-solving methodology • Describes what tools systems engineers use and how they use them in each state of the system lifecycle • Discusses the perennial problem of poor requirements, defines the grammar and structure of a requirement, and provides a template for a good imperative construction statement and the requirements for writing requirements • Provides examples of bad and questionable requirements and explains the reasons why they are bad and questionable • Introduces new concepts such as direct and indirect stakeholders and the Shmemp! • Includes the Nine-System Model and other unique tools for systems engineering
Author: M Zairi
Publisher: Elsevier
Published: 1991-10-30
Total Pages: 267
ISBN-13: 1845698916
DOWNLOAD EBOOKWritten for practitioners and students with an engineering background, this book bridges the gap between their understanding of the techniques of quality control and the wider definition of TQM which is now accepted as a key part of business philosophy. Analyzes the relevance of total quality management (TQM) to changes in the engineering profession in the light of its increased involvement in company practices. It presents a broad picture of TQM and its main aspects and explains why it is considered as the major thrust for future competitiveness.
Author: Sunil Luthra
Publisher: CRC Press
Published: 2020-10-04
Total Pages: 176
ISBN-13: 1000194493
DOWNLOAD EBOOKOrganisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Author: James N. Martin
Publisher: CRC Press
Published: 2020-04-30
Total Pages: 304
ISBN-13: 0429612419
DOWNLOAD EBOOKSystems Engineering Guidebook: A Process for Developing Systems and Products is intended to provide readers with a guide to understanding and becoming familiar with the systems engineering process, its application, and its value to the successful implementation of systems development projects. The book describes the systems engineering process as a multidisciplinary effort. The process is defined in terms of specific tasks to be accomplished, with great emphasis placed on defining the problem that is being addressed prior to designing the solution.
Author: Christine Avery
Publisher: Routledge
Published: 2002-09-11
Total Pages: 711
ISBN-13: 1134840241
DOWNLOAD EBOOKThe concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.
Author: Abdul Razzak Rumane
Publisher: CRC Press
Published: 2024-06-13
Total Pages: 439
ISBN-13: 1040038379
DOWNLOAD EBOOKThis book has been developed to provide significant information about the usage and application of the Total Quality Management (TQM) concept in a construction project environment. The content spans from the inception through to the closing of the project focusing on the TQM approach in each phase of the project. Total Quality Management: Applications and Concepts for Construction Projects, focuses on the application of the Total Quality Management concept in construction projects and contains many quick-reference figures and tables for easy comprehension. It offers a concise and complete implementation process for the application of TQM and helps achieve competitive advantages in the global marketplace resulting in the construction project being qualitatively competitive and economical. The book highlights the standards for TQM and gives a brief introduction to the quality management system along with providing an overview of the project, the quality, the types of project delivery systems, and the principles involved. Discussions of quality and the different steps it moves through within the project setting including inspection, statistical quality control, and quality assurance round out the book’s offerings. Construction and quality professionals, industrial engineers, project managers, students, academics, and trainers will find that this book satisfies their needs and meets their requirements for a book that specifically uses TQM in construction projects.
Author: Joseph Eli Kasser
Publisher: CRC Press
Published: 2018-10-03
Total Pages: 526
ISBN-13: 042988267X
DOWNLOAD EBOOKSystems Thinker's Toolbox: Tools for Managing Complexity provides more than 100 tools based on systems thinking and beyond. Each tool is described, and when necessary, examples are provided of how each of them can be used. Some of the simplest tools can be combined into more complex tools. The tools may be things such as lists, causal loops, and templates, as well as processes and methodologies. Key Features Provides an explanation of the two views of systems thinking; systemic and systematic thinking, and then shows how to perform each of them in a complimentary manner Presents a set of thinking tools that can be used to apply systems thinking to solving problems in project management, engineering, systems engineering, new product development, and business Describes the tools from simple such as lists, and goes on to more complex such as Categorized Requirements in Process (CRIP) charts, and then onto the processes Introduces new tools that have been tested with positive feedback Discusses a set of communication tools that can improve project reviews and communicating innovative ideas
Author: Bill Hefley
Publisher: Van Haren
Published: 2015-01-01
Total Pages: 353
ISBN-13: 9401801258
DOWNLOAD EBOOKThe eSourcing Capability Model for Service Providers (eSCM-SP) is the best practices model that supports sourcing organizations successfully manage and reduce their risks and improve their capabilities across the entire sourcing life-cycle. It addresses the critical issues related to IT-enabled sourcing (eSourcing) for both outsourced and in-sourced (shared services) agreements. Each of the Model's 84 Practice is distributed along three easy to follow dimensions: Sourcing Life-cycle, Capability Area, and Capability Level, and have been applied in IT, BPO, and KPO settings. The eSCM-SP has been designed to complement existing quality models so that service providers can capitalize on their previous improvement efforts. ITIL V3 suggests that ITIL be supplemented with eSCM when service management is performed in the context of a sourcing arrangement. A series of documents comparing the eSCM-SP with other models and standards has been developed. Developed by The IT Services Qualification Center (ITSqc) and endorsed by a number of organizations including IAOP (International Association of Outsourcing Professionals), this title represents a major step forward for professionals looking to implement Best Practice within the Industry.
