Total Quality Management for Hospital Nutrition Services
Total Quality Management for Hospital Nutrition Services

Author: M. Rosita Schiller

Publisher: Jones & Bartlett Learning

Published: 1994

Total Pages: 394

ISBN-13: 9780834205512

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Designed to help nutrition professionals build and sustain an effective total quality management program for nutrition services in hospitals, skilled nursing facilities, nursing homes, etc. Provides a discussion of quality assessment, monitoring, and evaluation. Includes background information on total quality management and its adaptation to health care settings and a discussion of departmental systems and tools for quality management. Deals with the quality monitoring and evaluation process, and offers suggestions for managing the quality process. Contains references and examples from dietetic practice.

Total Quality Management Implementation in the Healthcare Industry
Total Quality Management Implementation in the Healthcare Industry

Author: Mohammed R. Twati

Publisher: LAP Lambert Academic Publishing

Published: 2019-06-06

Total Pages: 132

ISBN-13: 9783659877124

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The book researches the applied principles to achieve Total Quality Management (TQM) at healthcare institutions. Main elements elaborated in accordance with field specialists and international standards. These principles, elements and the associated processes were reflected on the healthcare industry and the specific requirements of its operations, management and customers. In order to apply the literature study into the field, a case study of the healthcare industry in Libya is adopted. The research method was to survey hospital staff from all levels and in several institutions about the basic principles of TQM at their workplace. The participants were also asked about the work methods, their awareness about the importance of TQM, the usage of modern technology by their institutions, utilization of resources, and the problems that may hinder the implementation of TQM the hospitals. The analysis of the survey indicated that the implementation of quality at Libyan hospitals is estimated at 33.6% with a significant lack of awareness about quality. A set of recommendation is then provided for hospital leadership for study and implementation.

Principles of Total Quality, Third Edition
Principles of Total Quality, Third Edition

Author: Vincent K. Omachonu

Publisher: CRC Press

Published: 2004-05-27

Total Pages: 512

ISBN-13: 9781574443264

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In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.

Total Quality Management in Healthcare
Total Quality Management in Healthcare

Author: D. H. Stamatis

Publisher: Irwin Professional Publishing

Published: 1996

Total Pages: 376

ISBN-13:

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Total Quality Management in Healthcare: Implementation Strategies for Optimum Results goes beyond the generic "recipe" for implementing quality. It addresses key principles as they relate to issues in your field and offers a holistic approach to incorporating TQM in a wide variety of healthcare environments. This groundbreaking book answers many of the questions healthcare managers have about TQM, including: What is quality in healthcare? How does ISO 9000 relate to my field? Can strategic planning be part of our quality initiative, and if so - how? Why is the cost of quality important in healthcare? What are the issues and concerns in the implementation phase of TQM? What is "breakthrough", and how does it relate to healthcare? Why bother with needs assessment? If you're ready to introduce quality principles into your organization, but aren't sure where to begin, this book was written especially for you. Total Quality Management in Healthcare covers each principle and offers specific strategies for implementation that produce results. Best of all, no previous background or knowledge of quality is needed for you to use this book as an implementation tool.