Digital Governance

Digital Governance

Author: Michael E. Milakovich

Publisher: Routledge

Published: 2021-09-27

Total Pages: 474

ISBN-13: 1000456218

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The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.


Electronic Government: Concepts, Methodologies, Tools, and Applications

Electronic Government: Concepts, Methodologies, Tools, and Applications

Author: Anttiroiko, Ari-Veikko

Publisher: IGI Global

Published: 2008-03-31

Total Pages: 4780

ISBN-13: 1599049481

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Provides research on e-government and its implications within the global context. Covers topics such as digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies.


e-Government in Asia:Origins, Politics, Impacts, Geographies

e-Government in Asia:Origins, Politics, Impacts, Geographies

Author: Barney Warf

Publisher: Chandos Publishing

Published: 2016-11-22

Total Pages: 182

ISBN-13: 0081008996

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E-Government in Asia offers a thorough examination of e-governance in Asia, including the uses of the Internet to mediate interactions between Asian governments and their citizens. The book examines how the Internet is reshaping these interactions in the region and summarizes the nature of e-government, the growth of the Internet in Asia, issues of the digital divide, and how the Internet is affecting the ways in which public services are provided, how Asians acquire information, and other issues. Offers essential reading for many social science courses on Asia, including geography, political science, public administration, as well as courses on the social impacts of technology, notably the Internet Examines issues of e-governance, which loom large in significant Asian economies, including China Examines how e-governance in Asia is shaped by regional geographies Explores how the Internet is affecting the ways in which public services are provided and how Asians acquire information


Digitalization and Public Sector Transformations

Digitalization and Public Sector Transformations

Author: Jannick Schou

Publisher: Springer

Published: 2018-04-13

Total Pages: 126

ISBN-13: 3319762915

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This book provides a study of governmental digitalization, an increasingly important area of policymaking within advanced capitalist states. It dives into a case study of digitalization efforts in Denmark, fusing a national policy study with local institutional analysis. Denmark is often framed as an international forerunner in terms of digitalizing its public sector and thus provides a particularly instructive setting for understanding this new political instrument. Advancing a cultural political economic approach, Schou and Hjelholt argue that digitalization is far from a quick technological fix. Instead, this area must be located against wider transformations within the political economy of capitalist states. Doing so, the book excavates the political roots of digitalization and reveals its institutional consequences. It shows how new relations are being formed between the state and its citizens. Digitalization and Public Sector Transformations pushes for a renewed approach to governmental digitalization and will be of interest to scholars working in the intersections of critical political economy, state theory and policy studies.


Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services

Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services

Author: Doli?anin, ?emal

Publisher: IGI Global

Published: 2014-11-30

Total Pages: 489

ISBN-13: 1466672676

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Over the past few years, e-government has been rapidly changing the way governmental services are provided to citizens and businesses. These services improve business and government exchange capability, provide a new way to discover and share information, and play a part in the evolution of future technologies. The Handbook of Research on Democratic Strategies and Citizen-Centered E-Government Services seeks to address which services in e-government should be provided to users and how. This premier reference work gives an overview of the latest achievements in the field of e-government services, provides in-depth analysis of and research on the development and deployment of cutting-edge applications, and provides insight into future trends for researchers, teachers, students, government workers, and IT professionals.


Teaching Research Methods in Public Administration

Teaching Research Methods in Public Administration

Author: Schwester, Richard W.

Publisher: IGI Global

Published: 2015-02-28

Total Pages: 325

ISBN-13: 1466681179

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While there are many ways to collect information, many students have trouble understanding how to employ various research methods effectively. Since everyone learns and processes information differently, instructing students on successfully using these methods continues to be a challenge. Teaching Research Methods in Public Administration combines empirical research and best practices on various research methods being employed by administrators. Emphasizing theoretical concepts, this publication is an essential reference source for academics, public administration practitioners, and students interested in how information is gathered, processed, and utilized.


ICT Adoption and Application in the Malaysian Public Sector

ICT Adoption and Application in the Malaysian Public Sector

Author: Ambali, Abdul Raufu

Publisher: IGI Global

Published: 2014-10-31

Total Pages: 358

ISBN-13: 1466665807

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Information and Communication Technologies hold great potential in facilitating public services; however, one of the main problems in applying ICT systems successfully lies in users’ behavior. Before ICT can be fully assimilated into the public domain, it will first be necessary to successfully conciliate users to their adoption. ICT Adoption and Application in the Malaysian Public Sector aims to resolve the difficulties in applying practical ICT systems within the public sphere, thoroughly addressing disparities in ICT theory, user attitudes, and the underlying factors that hinder the full adoption of ICT systems. This publication is a valuable resource for policymakers, software developers, policy analysts, academic researchers, and students interested in the field of ICT.


Web 2.0 and Cloud Technologies for Implementing Connected Government

Web 2.0 and Cloud Technologies for Implementing Connected Government

Author: Mahmood, Zaigham

Publisher: IGI Global

Published: 2020-08-21

Total Pages: 278

ISBN-13: 1799845710

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The emergence of cloud computing, internet of things, mobile technologies, and social networking have created better-connected members of the public who are digitally linked with each other in real time. Establishing this two-way interaction between citizens and governments has thus become attractive and an expected feature of governments worldwide. Previously, federal and local governments relied on first-generation technologies to provide basic levels of automation and digitization. Now, because of their desire to become more open, transparent, accountable, and connected, newer technologies including cloud computing, mobile networking, big data analytics, Web 2.0, and social media must be developed and utilized. Web 2.0 and Cloud Technologies for Implementing Connected Government is an essential reference source that presents various dimensions of connected government and connected e-governance visions as well as the latest emerging technologies. Offering development methodologies, practical examples, best practices, case studies, and the latest research, this book covers new strategies for implementing better-connected government models and the technologies that serve to establish these frameworks, including in-depth examinations of mobile technologies, automation, business intelligence, etc. as well as the various ethical and security issues surrounding the use and protection of data. This book is essential for federal, state, and local government officials; policymakers; civil servants; IT specialists; security analysts; academicians; researchers; and students.


Technology Management in Organizational and Societal Contexts

Technology Management in Organizational and Societal Contexts

Author: Borchers, Andrew

Publisher: IGI Global

Published: 2018-02-03

Total Pages: 386

ISBN-13: 1522552804

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Technological advancements are often regarded as positive, as they are usually expected to make life and business easier. While this can often be the case, it is not always true, and much of the improvement in the realm of technology comes from analysis of new technologies for effectiveness. Technology Management in Organizational and Societal Contexts is a critical scholarly publication that explores the relationship between businesses and institutions and technology and analyzes the outcomes in order to promote improvement. Featuring coverage on a wide range of topics, such as e-services, multimedia in education, and issues of emerging technologies, this publication is geared towards academicians, researchers, and students seeking relevant and current research on the interactions between organizations and technology.