Applications of Systems Thinking and Soft Operations Research in Managing Complexity
Applications of Systems Thinking and Soft Operations Research in Managing Complexity

Author: Anthony J. Masys

Publisher: Springer

Published: 2015-09-14

Total Pages: 320

ISBN-13: 3319211064

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This book captures current trends and developments in the field of systems thinking and soft operations research which can be applied to solve today's problems of dynamic complexity and interdependency. Such ‘wicked problems’ and messes are seemingly intractable problems characterized as value-laden, ambiguous, and unstable, that resist being tamed by classical problem solving. Actions and interventions associated with this complex problem space can have highly unpredictable and unintended consequences. Examples of such complex problems include health care reform, global climate change, transnational serious and organized crime, terrorism, homeland security, human security, disaster management, and humanitarian aid. Moving towards the development of solutions to these complex problem spaces depends on the lens we use to examine them and how we frame the problem. It will be shown that systems thinking and soft operations research has had great success in contributing to the management of complexity.

Critical Systems Thinking and the Management of Complexity
Critical Systems Thinking and the Management of Complexity

Author: Michael C. Jackson

Publisher: John Wiley & Sons

Published: 2019-03-15

Total Pages: 728

ISBN-13: 1119118387

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The world has become increasingly networked and unpredictable. Decision makers at all levels are required to manage the consequences of complexity every day. They must deal with problems that arise unexpectedly, generate uncertainty, are characterised by interconnectivity, and spread across traditional boundaries. Simple solutions to complex problems are usually inadequate and risk exacerbating the original issues. Leaders of international bodies such as the UN, OECD, UNESCO and WHO — and of major business, public sector, charitable, and professional organizations — have all declared that systems thinking is an essential leadership skill for managing the complexity of the economic, social and environmental issues that confront decision makers. Systems thinking must be implemented more generally, and on a wider scale, to address these issues. An evaluation of different systems methodologies suggests that they concentrate on different aspects of complexity. To be in the best position to deal with complexity, decision makers must understand the strengths and weaknesses of the various approaches and learn how to employ them in combination. This is called critical systems thinking. Making use of over 25 case studies, the book offers an account of the development of systems thinking and of major efforts to apply the approach in real-world interventions. Further, it encourages the widespread use of critical systems practice as a means of ensuring responsible leadership in a complex world. Comments on a previous version of the book: Russ Ackoff: ‘the book is the best overview of the field I have seen’ JP van Gigch: ‘Jackson does a masterful job. The book is lucid ...well written and eminently readable’ Professional Manager (Journal of the Chartered Management Institute): ‘Provides an excellent guide and introduction to systems thinking for students of management’

Dealing with Complexity
Dealing with Complexity

Author: Robert L. Flood

Publisher: Springer Science & Business Media

Published: 2013-03-09

Total Pages: 291

ISBN-13: 1475722354

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Contents 11. 2. 2. Four Main Areas of Dispute 247 11. 2. 3. Summary . . . 248 11. 3. Making Sense of the Issues . . 248 11. 3. 1. Introduction . . . . 248 11. 3. 2. The Scientific Approach 248 11. 3. 3. Science and Matters of Society . 249 11. 3. 4. Summary . 251 11. 4. Tying It All Together . . . . 251 11. 4. 1. Introduction . . . . 251 11. 4. 2. A Unifying Framework 251 11. 4. 3. Critical Systems Thinking 253 11. 4. 4. Summary 254 11. 5. Conclusion 254 Questions . . . 255 REFERENCES . . . . . . . . . . . . . . . . . . . 257 INDEX . . . . . . . . . . . . . . . . . . . . . . 267 Chapter One SYSTEMS Origin and Evolution, Terms and Concepts 1. 1. INTRODUCTION We start this book with Theme A (see Figure P. I in the Preface), which aims to develop an essential and fundamental understanding of systems science. So, what is systems science? When asked to explain what systems science is all about, many systems scientists are confronted with a rather daunting task. The discipline tends to be presented and understood in a fragmented way and very few people hold an overview understanding of the subject matter, while also having sufficient in-depth competence in many and broad-ranging subject areas where the ideas are used. Indeed, it was precisely this difficulty that identified the need for a comprehensive well-documented account such as is presented here in Dealing with Complexity.

Operational Research and Systems
Operational Research and Systems

Author: Paul Keys

Publisher: Springer Science & Business Media

Published: 2013-06-29

Total Pages: 273

ISBN-13: 1489906673

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Contemporary Systems Thinking is a series of texts, each of which deals comparatively and/or critically with different aspects of holistic thinking at the frontiers of the discipline. Traditionally, writings by systems thinkers have been concerned with single theme propositions such as general systems theory, cybernetics, operations research, system dyna mics, soft systems methodology, and many others. Recently there have been attempts to fulfil a different, yet equally important, role by com parative analyses of viewpoints and approaches, each addressing dispa rate areas of study such as modeling and simulation, measurement, management, "problem-solving" methods, international relations, so cial theory, and last, but not exhaustively or least, philosophy. In a recent book these were drawn together within a multiform framework as part of an eclectic discussion-a nearly impossible task as I dis covered (see Dealing with Complexity-An Introduction to the Theory and Application of Systems Science by R. L. Flood and E. R. Carson). Neverthe less, bringing many sources together led to several achievements, among which was showing a great diversity of approaches, ideas, and application areas that systems thinking contributes to (although often with difficulties remaining unresolved). More important, however, while working on that manuscript I became aware of the need for and potential value in a series of books, each focusing in detail on the study areas mentioned above.

Soft Systems Methodology in Action
Soft Systems Methodology in Action

Author: Peter Checkland

Publisher: John Wiley & Sons

Published: 1999-09-28

Total Pages: 438

ISBN-13: 0471986054

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Soft Systems Methodology in Action "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade." Hamish Rennie, Journal of the Operational Research Society, 1992 Thirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, highly successful in technical problems, could be used by managers coping with the unfolding complexities of organizational life. The straightforward transfer of SE to the broader situations of management was not possible, but by insisting on a combination of systems thinking strongly linked to real-world practice Checkland and his collaborators developed an alternative approach - Soft Systems Methodology (SSM) - which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face. This work established the now accepted distinction between 'hard' systems thinking, in which parts of the world are taken to be 'systems' which can be 'engineered', and 'soft' systems thinking in which the focus is on making sure the process of inquiry into real-world complexity is itself a system for learning. Systems Thinking, Systems Practice (1981) and Soft Systems Methodology in Action (1990) together with an earlier paper Towards a Systems-based Methodology for Real-World Problem Solving (1972) have long been recognized as classics in the field. Now-Peter Checkland has looked back over the three decades of SSM development, brought the account of it up to date, and reflected on the whole evolutionary process which has produced a mature SSM. SSM: A 30-Year Retrospective, here included with Soft Systems Methodology in Action closes a chapter on what is undoubtedly the most significant single research programme on the use of systems ideas in problem solving. Now retired from full-time university work, Peter Checkland continues his research as a Leverhulme Emeritus Fellow.

Systems Thinker's Toolbox
Systems Thinker's Toolbox

Author: Joseph Eli Kasser

Publisher: CRC Press

Published: 2018-10-03

Total Pages: 441

ISBN-13: 0429882661

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Systems Thinker's Toolbox: Tools for Managing Complexity provides more than 100 tools based on systems thinking and beyond. Each tool is described, and when necessary, examples are provided of how each of them can be used. Some of the simplest tools can be combined into more complex tools. The tools may be things such as lists, causal loops, and templates, as well as processes and methodologies. Key Features Provides an explanation of the two views of systems thinking; systemic and systematic thinking, and then shows how to perform each of them in a complimentary manner Presents a set of thinking tools that can be used to apply systems thinking to solving problems in project management, engineering, systems engineering, new product development, and business Describes the tools from simple such as lists, and goes on to more complex such as Categorized Requirements in Process (CRIP) charts, and then onto the processes Introduces new tools that have been tested with positive feedback Discusses a set of communication tools that can improve project reviews and communicating innovative ideas

Liberating Systems Theory
Liberating Systems Theory

Author: Robert L. Flood

Publisher: Springer Science & Business Media

Published: 2013-06-29

Total Pages: 243

ISBN-13: 1489924779

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Contemporary Systems Thinking is a series of texts, each of which deals comparatively and/or critically with different aspects of holistic thinking at the frontiers of the discipline. Traditionally, writings by systems thinkers have been concerned with single theme propositions such as General Systems Theory, Cybernetics, Operations Research, System Dynamics, Soft Systems Methodology and many others. Recently there have been attempts to fulfil a different yet equally important role by comparative analyses of viewpoints and approaches, each addressing disparate areas of study such as: modeling and simulation, measurement, management, 'problem solving' methods, international relations, social theory and last, but not exhaustively or least, philosophy. In a recent book these were drawn together within a multiform framework as part of an eclectic discussion -a nearly impossible task as I discovered (see Dealing With Complexity -An Introduction to the Theory and Application of Systems Science, R. L. Flood and E. R. Carson, Plenum, New York, 1988). Nevertheless, bringing many sources together led to several achievements, among which was showing a great diversity of approaches, ideas and application areas that systems thinking contributes to (although often with difficulties remaining unresolved). More important, however, while working on that manuscript I became aware of the need for and potential value in a series of books, each focusing in detail on the study areas mentioned above.

Systems Approaches and Their Application
Systems Approaches and Their Application

Author: Mats-Olov Olsson

Publisher: Springer

Published: 2006-01-16

Total Pages: 340

ISBN-13: 1402023707

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This book describes the application of systems thinking across a broad field of cases representing research, teaching, decision support and construction. All cases are presented by experts who have actually been involved in the activities they describe. The broad selection of cases captures the great variation of systems thinking, and how it is integrated into models and theories and solid knowledge pertaining to different substantive areas.

Realising Systems Thinking: Knowledge and Action in Management Science
Realising Systems Thinking: Knowledge and Action in Management Science

Author: John Mingers

Publisher: Springer Science & Business Media

Published: 2006-09-13

Total Pages: 315

ISBN-13: 038729841X

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This book deals with the contribution of a systems approach to a range of disciplines from philosophy and biology to social theory and management. It weaves together material from some of the pre-eminent thinkers of the day. In doing so it creates a coherent path from fundamental work on philosophical issues of ontology and epistemology through specific domains of knowledge about the nature of information and meaning, human communication, and social intervention.

Simple_Complexity
Simple_Complexity

Author: William Donaldson

Publisher:

Published: 2017-03-07

Total Pages: 0

ISBN-13: 9781683500742

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Every business is a system, and Simple_Complexity reveals the structure and dynamics of the system so you can excel at managing it.