Improving the Quality of Care in Nursing Homes
Improving the Quality of Care in Nursing Homes

Author: Institute of Medicine

Publisher: National Academies Press

Published: 1986-02-01

Total Pages: 432

ISBN-13: 0309036461

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As more people live longer, the need for quality long-term care for the elderly will increase dramatically. This volume examines the current system of nursing home regulations, and proposes an overhaul to better provide for those confined to such facilities. It determines the need for regulations, and concludes that the present regulatory system is inadequate, stating that what is needed is not more regulation, but better regulation. This long-anticipated study provides a wealth of useful background information, in-depth study, and discussion for nursing home administrators, students, and teachers in the health care field; professionals involved in caring for the elderly; and geriatric specialists.

A Practical Guide to Organizational Ombuds
A Practical Guide to Organizational Ombuds

Author: Charles L. Howard

Publisher:

Published: 2022

Total Pages:

ISBN-13: 9781639050543

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"Many people and organizations do not understand what organizational ombuds are and how they work. They want to know what value these programs really add, and they frequently express skepticism about ombuds' claim of confidentiality and how these programs can operate independently within an organization when an ombuds may be an employee of the organization. This book is a practical guide for those who have questions such as these about organizational ombuds programs and how they operate"--

The Organizational Ombudsman
The Organizational Ombudsman

Author: Charles L. Howard

Publisher: American Bar Association

Published: 2010

Total Pages: 678

ISBN-13: 9781604427783

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This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.

Righting Wrongs
Righting Wrongs

Author: Roy Gregory

Publisher: IOS Press

Published: 2000

Total Pages: 516

ISBN-13: 9781586030445

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6. Ombudsman in Australia: Dennis Pearce

The Ombudsman Enterprise and Administrative Justice
The Ombudsman Enterprise and Administrative Justice

Author: Trevor Buck

Publisher: Routledge

Published: 2016-02-17

Total Pages: 321

ISBN-13: 1317022416

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The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline.

Research Handbook on the Ombudsman
Research Handbook on the Ombudsman

Author: Marc Hertogh

Publisher: Edward Elgar Publishing

Published: 2018-11-30

Total Pages: 550

ISBN-13: 1786431254

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The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.