The roles and responsibilities of administrative managers are identified and explained in this updated and comprehensive resource on managing the information needs of an organization to facilitate timely, relevant, and accurate communication. Topical case studies and practical examples illustrate the knowledge and skills required for success in office management. Whether managing cultural diversity in the work place or learning proper business ethics, the instructions outlined in this guide provide the basis for arriving at meaningful decisions that can make a candidate an asset in any office environment.
The Mixed Methods Research Workbook by Michael Fetters is the perfect tool for doctoral students and researchers who want support throughout their research project, as well as a practical way to apply the knowledge they have learned. With this text, students can tackle their mixed methods research project with confidence.
The IOC manual of emergency sports medicine focuses on the diagnosis and clinical treatment of injuries and illnesses that can present on the field of play, in both summer and winter sports. Written by experts, this manual provides a logical, safe, and informed approach to patient management in the complex arena of field of play. The manual delivers an ordered approach to medical care, with recommendations on the composition and skill-base of the field of play medical team, along with its equipment and treatment. The individual chapters present up-to-date information on the clinical management of medical and traumatic life-threatening emergencies- Together with routine field of play clinical conditions, the chapters provide information on injury statistics, drug anti-doping procedures, and para-athlete medicine.
Dive into the world of business and leadership with this comprehensive volume, aptly titled "Business & Leadership: Volume 1." Packed with valuable insights and practical knowledge, this book serves as both a textbook and a reference guide, making it an indispensable resource for students, teachers, managers, and trainees alike. With over 500 pages of expertly curated content, this volume covers a wide range of essential topics crucial for success in today's dynamic work environment. The book delves into key areas such as workplace communication, critical & creative thinking, emotional intelligence, personal development, leadership, and workplace technology. Whether you're a student seeking to build a solid foundation for your future career or an experienced professional aiming to enhance your leadership skills, this volume offers a wealth of information to help you excel. Its well-structured chapters present concepts in a clear and concise manner, providing actionable strategies and practical tips that can be immediately applied in real-world situations. What sets this book apart is its adaptability. It is perfect for classroom use and self-study and is also highly suitable for vocational education and workplace training programs. Its inclusive nature ensures that it caters to a diverse audience, bridging the gap between theory and practice in a way that resonates with readers from various backgrounds and levels of expertise. As the first instalment in a five-volume series, "Business & Leadership: Volume 1" sets the stage for an enriching journey towards professional growth and success. Whether you're embarking on a new career path or seeking to refine your existing skills, this book is your go-to companion for unlocking your potential and mastering the intricacies of business and leadership. Get ready to gain a competitive edge and embark on a transformative learning experience with this invaluable resource. Purchase your copy of "Business & Leadership: Volume 1" today and take the first step towards a brighter future.
Enter the matrix . . . and discover a whole new reality for your organization. In today's global business world, many organizations are shifting away from decentralized, vertical structures—with silo functions such as finance, HR, or operations—to a "matrix" model of cross-functional teams that work across a number of business units. When executed successfully, a matrix structure helps companies thrive in the modern market by better leveraging internal resources, eliminating duplication, spurring innovation, and driving enterprise-wide strategy. However, integrating matrix structures is often a challenge for organizations. John Futterknecht and Marty Seldman, PhD, have worked with some of the world's largest companies—including PepsiCo, Disney, McDonald's, and Microsoft—to investigate and conquer the challenges that arise with these highly integrated organizational structures. Through coaching hundreds of leaders and training thousands for on success in a matrix environment, they have witnessed first-hand which skills and strategies are most critical for matrix success . . . and now they're sharing these breakthrough, field-tested tips with you. Leading in the Global Matrix offers a real-world perspective of working in a matrix while using examples from the authors' actual coaching of business leaders. This book tackles the critical, "unspoken" dimensions that are often underestimated and unaddressed in the global business world, helping readers learn: • specific skills and insights that can help them be successful in the trenches • how to deal with day-to-day realities—which include complexity, pressure, and demand to deliver results with speed • what to do, why it's important, and how to accomplish each task With concrete action plans, readers can implement what they learn in the book into their everyday work lives. Leading in the Global Matrix encapsulates field-tested advice to help individual professionals and their teams unlock their full potential, allowing the matrix to finally deliver on its promise.
These diverse case studies make a compelling case for the importance of effective spiritual care in healthcare and provide unprecedented insight into the essential role of the chaplain within the healthcare team. Presented alongside critical reflections and responses from professionals within chaplaincy, psychology, psychiatry and nursing, they provide an honest and detailed look into how healthcare chaplains actually work with the people in their care and reveal the vital role of narrative and imagination in effective transformative practice. From a 16-year-old with a belief that God would enable a miraculous recovery from paralysis, to an African man with a history of psychosis and depression whose cultural belief in witches complicated his treatment, to a dying Jewish man, aggressive and isolated due to his traumatic life experiences, each case includes insight into the patient's needs and chaplain's perspectives, discussion of spiritual assessments and spiritual care interventions, and accounts of significant encounters and dialogues. The nine paediatric, psychiatric and palliative case studies and reflections in this ground-breaking book will enable chaplains to critically reflect on the spiritual care they provide and communicate their work more effectively, help healthcare professionals develop a clearer understanding of the care chaplains deliver, and provide an informed perspective for those who develop policy around spiritual care and need to make the case for chaplaincy services.
The Campus Novel – Regional or Global? presents innovative scholarship in the field of academic fiction. Whereas the campus novel is traditionally considered a product of the Anglo-American world, the present study opens a new perspective: it elucidates the intercultural exchange between the well-established Western canon of British and American academic fiction and its more recent regional response outside the Anglo-American territory.
This book offers an essential evaluation model so that leadership coaches and stakeholders can demonstrate the impact of their coaching programmes, challenging current thinking that the return on investment from leadership coaching is too complex to measure. The book is both practical and strategically informative, supporting coaches and organisations to plan confidently for the future as they collaborate over both short- and long-term decisions. The book provides: •Ideas and insights into the dissemination of evaluation data to key strategic destinations •Case studies that show how to evaluate Return on Investment (RoI) for both financial and non-financial targets such as behaviours, potential and wellbeing •Tips, templates and reflective activities Re-imaging evaluation as a strategic opportunity rather than an operational task enables leaders to perform in an agile way that is responsive to local and global uncertainties and business priorities. “It’s a pleasure to find a comprehensive, insightful and evidence-backed approach with practical examples of how [evaluation in coaching] can be done.” David Clutterbuck, Special Ambassador, European Mentoring and Coaching Council “A real aid for leaders, managers and indeed all organizational members.” Professor Peter Stokes, Leicester Castle Business School, De Montfort University, UK “‘Evaluating the Impact of Leadership Coaching’ makes for a great read from two writers interested in helping move the debate from the facile to the factual, and from ego to evidence.” Prof Jonathan Passmore, Senior VP CoachHub and Professor of Coaching and Behavioural Change, Henley Business School, UK Mark Jamieson is an award-winning leadership coach and founder of the GreenWing Project focused on the development of young leaders. His coaching specialisms include youth leadership and women in business leadership. Tony Wall is Professor at Liverpool Business School, Liverpool John Moores University, UK, and an affiliated professor at Stockholm University, Sweden. Working with the European Mentoring & Coaching Council (EMCC) in Brussels, he founded the EMCC provocations series.
This book goes behind the closed doors of the garda station, providing a contemporary account of the role of criminal defence lawyers who represent those arrested, detained and questioned therein. It draws on the expert analysis and experience of authors Vicky Conway and Yvonne Daly, who developed and delivered specialist training for police station lawyers across Europe, and in-depth qualitative interviews that they conducted with 44 practising solicitors in Ireland. This book is a comprehensive guide for criminal defence lawyers offering insights on the breadth and importance of their role and focusing on the skills necessary to effectively fulfil all aspects of that role. You are led through the entire process from first contact, to deciding to attend, to pre-interview consultation and then the interview itself. Particular attention is paid to enhanced communication skills and to addressing the needs of vulnerable clients. Perennial issues such as pre-interview disclosure and the right to silence are also comprehensively explored. It is essential reading for practitioners who attend garda stations regularly, those looking to conduct more of that work or those starting out in law, as well as gardaí. For prosecutors, barristers and judges, it provides a great insight into the dynamics of the earliest stages of the criminal justice system. It will also be of interest to policymakers, academics and students in criminal justice, on both a domestic and international level, and those interested in learning more about the operation of the Irish criminal process. This title is included in Bloomsbury Professional's Irish Criminal Law online service.
