Do you want a better understanding of who your customers are? Do you want to learn how to acquire the customer voice? The next decade will be the decade of the customer. Meeting their wants, needs, and desires better than anyone else will be paramount to your organization's success. Acquiring, Processing, and Deploying Voice of the Customer gives y
CMMI® for Acquisition (CMMI-ACQ) describes best practices for the successful acquisition of products and services. Providing a practical framework for improving acquisition processes, CMMI-ACQ addresses the growing trend in business and government for organizations to purchase or outsource required products and services as an alternative to in-house development or resource allocation. Changes in CMMI-ACQ Version 1.3 include improvements to high maturity process areas, improvements to the model architecture to simplify use of multiple models, and added guidance about using preferred suppliers. CMMI® for Acquisition, Second Edition, is the definitive reference for CMMI-ACQ Version 1.3. In addition to the entire revised CMMI-ACQ model, the book includes updated tips, hints, cross-references, and other author notes to help you understand, apply, and quickly find information about the content of the acquisition process areas. The book now includes more than a dozen contributed essays to help guide the adoption and use of CMMI-ACQ in industry and government. Whether you are new to CMMI models or are already familiar with one or more of them, you will find this book an essential resource for managing your acquisition processes and improving your overall performance. The book is divided into three parts. Part One introduces CMMI-ACQ in the broad context of CMMI models, including essential concepts and useful background. It then describes and shows the relationships among all the components of the CMMI-ACQ process areas, and explains paths to the adoption and use of the model for process improvement and benchmarking. Several original essays share insights and real experiences with CMMI-ACQ in both industry and government environments. Part Two first describes generic goals and generic practices, and then details the twenty-two CMMI-ACQ process areas, including specific goals, specific practices, and examples. These process areas are organized alphabetically and are tabbed by process area acronym to facilitate quick reference. Part Three provides several useful resources, including sources of further information about CMMI and CMMI-ACQ, acronym definitions, a glossary of terms, and an index.
Parallel and distributed processing, although within the focus of computer science research for a long time, is gaining more and more importance in a wide spectrum of applications. These proceedings aim to demonstrate the use of parallel and distributed processing concepts in different application fields, and attempt to spark interest in novel research directions to parallel and high-performance computing research in general. The objective of these workshops is to specifically address researchers coming from university, industry and governmental research organizations and application-oriented companies in order to close the gap between purely scientific research and the applicab- ity of the research ideas to real-life problems. Euro-Par is an annual series of international conferences dedicated to the pro- tion and advancement of all aspects of parallel and distributed computing. The 2008 event was the 14th issue of the conference. Euro-Par has for a long time been eager to attract colocated events sharing the same goal of promoting the dev- opment of parallel and distributed computing, both as an industrial technique and an academic discipline, extending the frontier of both the state of the art and the state of the practice. Since 2006, Euro-Par has been offering researchers the chance to co- cate advanced technical workshops back-to-back with the main conference.
"This book provides the latest research and best practices in the field of mobile computing offering theoretical and pragmatic viewpoints on mobile computing"--Provided by publisher.
"The United States Code is the official codification of the general and permanent laws of the United States of America. The Code was first published in 1926, and a new edition of the code has been published every six years since 1934. The 2012 edition of the Code incorporates laws enacted through the One Hundred Twelfth Congress, Second Session, the last of which was signed by the President on January 15, 2013. It does not include laws of the One Hundred Thirteenth Congress, First Session, enacted between January 2, 2013, the date it convened, and January 15, 2013. By statutory authority this edition may be cited "U.S.C. 2012 ed." As adopted in 1926, the Code established prima facie the general and permanent laws of the United States. The underlying statutes reprinted in the Code remained in effect and controlled over the Code in case of any discrepancy. In 1947, Congress began enacting individual titles of the Code into positive law. When a title is enacted into positive law, the underlying statutes are repealed and the title then becomes legal evidence of the law. Currently, 26 of the 51 titles in the Code have been so enacted. These are identified in the table of titles near the beginning of each volume. The Law Revision Counsel of the House of Representatives continues to prepare legislation pursuant to 2 U.S.C. 285b to enact the remainder of the Code, on a title-by-title basis, into positive law. The 2012 edition of the Code was prepared and published under the supervision of Ralph V. Seep, Law Revision Counsel. Grateful acknowledgment is made of the contributions by all who helped in this work, particularly the staffs of the Office of the Law Revision Counsel and the Government Printing Office"--Preface.
Aggressively being adopted by organizations in all markets, service-oriented architecture (SOA) is a framework enabling business process improvement for gaining competitive advantage. Service-Oriented Architecture: SOA Strategy, Methodology, and Technology guides you through the challenges of deploying SOA. It demonstrates conclusively that strategy and methodology are the keys to implementing SOA and provides the methodology needed for SOA success. The book examines the role of both non-agile and agile project management techniques for deploying SOA. Its methodology applies frameworks of governance, communications, product realization, project management, architecture, data management, service management, human resource management and post implementation processes. Filled with case studies, the book shows the methodology in action. This reference benefits business managers, business analysts, and technology project managers who are serious about adopting SOA as a long-term strategy. It is also benefits those new to business process management, enterprise architecture, and information systems and need to understand SOA, its business drivers, and its methodology.
Focusing on the foundation and interactions among components of Mobile WiMAX, Deploying Mobile WiMAX illustrates scenarios of network and radio technology. This book enables readers to utilise the flexibility of IP-based mobile broadband access networks with the scalable OFDMA radio interface. Describing the principles of the Releases 1.0 and 1.5 network and air interface specifications, it also identifies the technical challenges of integrating Mobile WiMAX, and examines its future enhancements. The underlying principles behind the WiMAX network specifications are provided, allowing network designers to decide which features and options to use when planning deployments. Introduces the fundamentals of Mobile WiMAX deployments within both new and established telecommunications networks Explains the rationale behind the Mobile WiMAX network and radio specifications enabling designers to make use of all applicable features Sets out the major building blocks of the topic and acts as a general reference for developers Utilizes the latest Release 1.5 network and radio specifications of the WiMAX Forum Written by expert authors who have actively contributed to the design of the fundamental concepts adopted in the standardized specifications
