Homelessness, Health, and Human Needs

Homelessness, Health, and Human Needs

Author: Institute of Medicine

Publisher: National Academies Press

Published: 1988-02-01

Total Pages: 257

ISBN-13: 0309038324

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There have always been homeless people in the United States, but their plight has only recently stirred widespread public reaction and concern. Part of this new recognition stems from the problem's prevalence: the number of homeless individuals, while hard to pin down exactly, is rising. In light of this, Congress asked the Institute of Medicine to find out whether existing health care programs were ignoring the homeless or delivering care to them inefficiently. This book is the report prepared by a committee of experts who examined these problems through visits to city slums and impoverished rural areas, and through an analysis of papers written by leading scholars in the field.


How to Start a New Service

How to Start a New Service

Author: Charles Arn

Publisher: Baker Books

Published: 1997-11-01

Total Pages: 272

ISBN-13: 1585582182

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Why, when, and how to start a new church service, encourage attendance, evaluate the service, and more.


Gospel Principles

Gospel Principles

Author: The Church of Jesus Christ of Latter-Day Saints

Publisher: The Church of Jesus Christ of Latter-day Saints

Published: 1997

Total Pages: 298

ISBN-13: 1465101276

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A Study Guide and a Teacher’s Manual Gospel Principles was written both as a personal study guide and as a teacher’s manual. As you study it, seeking the Spirit of the Lord, you can grow in your understanding and testimony of God the Father, Jesus Christand His Atonement, and the Restoration of the gospel. You can find answers to life’s questions, gain an assurance of your purpose and self-worth, and face personal and family challenges with faith.


Uncommon Service

Uncommon Service

Author: Frances X. Frei

Publisher: Harvard Business Press

Published: 2012

Total Pages: 262

ISBN-13: 1422133311

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Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.


The Kid's Guide to Service Projects

The Kid's Guide to Service Projects

Author: Barbara A. Lewis

Publisher: Free Spirit Publishing

Published: 2009

Total Pages: 0

ISBN-13: 9781575423388

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"Ten Steps to Successful Service Projects" plus hundreds of up-to-date ideas for projects–from simple to large-scale.


Time for a People's Ombudsman Service - HC 655

Time for a People's Ombudsman Service - HC 655

Author: Great Britain: Parliament: House of Commons: Public Administration Select Committee

Publisher: The Stationery Office

Published: 2014-04-28

Total Pages: 64

ISBN-13: 0215071743

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In this report the Public Administration Select Committee (PASC) calls for a 'People's Ombudsman' and says the Parliamentary and Health Service Ombudsman (PHSO), which investigates complaints against the NHS and other government departments and agencies, is outdated. Citizens should have direct and more user-friendly access to the Ombudsman. None of the Ombudsmen created since the PHSO's operations were established in legislation 47 years ago have adopted the same restricted model as the Parliamentary Ombudsman. As a priority, the restriction on citizens' direct and open access to PHSO, known as the MP filter, must be abolished (as is already the case in respect of NHS complaints). PHSO must be able to receive complaints other than in writing: such as in person, by telephone or online, just as is expected of any normal complaints system. PHSO should have powers to investigate areas of concern without having first to receive a complaint from a service user. Parliament should strengthen the accountability of PHSO. PASC, along with other Departmental Select Committees, should make greater use of the intelligence gathered by the PHSO to hold Government to account. A consultation should be held on the creation of a single public services ombudsman for England. At the same time, there must be a distinctive ombudsman service for UK non-devolved matters.


What Really Matters

What Really Matters

Author: John Pepper

Publisher: Yale University Press

Published: 2007-01-01

Total Pages: 319

ISBN-13: 030013519X

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The fundamental question in business and in personal life is the same: what really matters? In this book, one of America's most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers. John Pepper, president, CEO, and chairman of Proctor & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In "What Really Matters", he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all centre on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes, and is shaped by, ethical behaviour. His profoundly important advice and counsel belong in the lexicon and practice of every leader.