The Practical Guide To World-Class IT Service Management
The Practical Guide To World-Class IT Service Management

Author: Kevin J. Smith

Publisher: Outskirts Press

Published: 2017-03-21

Total Pages: 459

ISBN-13: 057818897X

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This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice—plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: •A Brief History of IT Service Management •Understanding ITIL, COBIT, and ISO •The Consumerization of IT •Making Sense of Cloud and On-Premise •Enterprise Service Management •A Culture of Excellence •An Approach to Leverage Technology •The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.

Medical Management: A Practical Guide
Medical Management: A Practical Guide

Author: Hameen Markar

Publisher: CRC Press

Published: 2012-08-31

Total Pages: 305

ISBN-13: 144414541X

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This essential guide provides a lifeline to authoritative, reliable information on medical management, giving you all the skills you need whether managing a junior colleague as a lead doctor, or running multidisciplinary consortia in the NHS or private sectors.Learn key skills from leadership, managing change, quality control, and project managemen

Library Management 101
Library Management 101

Author: Diane L. Velasquez

Publisher: American Library Association

Published: 2013-07-10

Total Pages: 385

ISBN-13: 083891148X

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Knowing the principles of general management is both useful and necessary for LIS students, but learning management techniques specific to the world of libraries is no less important. Created to fill a surprising educational void, this edited volume focuses on best practices from library management experts teaching in LIS programs across the country. Among the many topics discussed are Classic and contemporary theories of management, and how they apply to the library Human resource planning Marketing and public relations Negotiations, mediation, and financial management of the library Facilities management Information technology management and future trends Change management and organizational culture Ethics and confidentiality In addition to providing students with a solid foundation in library management, experienced managers will also benefit from the structured, practical knowledge included in this impressive volume.

A Practical Guide to Managing Clinical Trials
A Practical Guide to Managing Clinical Trials

Author: JoAnn Pfeiffer

Publisher: CRC Press

Published: 2017-05-18

Total Pages: 292

ISBN-13: 1315299771

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A Practical Guide to Managing Clinical Trials is a basic, comprehensive guide to conducting clinical trials. Designed for individuals working in research site operations, this user-friendly reference guides the reader through each step of the clinical trial process from site selection, to site set-up, subject recruitment, study visits, and to study close-out. Topics include staff roles/responsibilities/training, budget and contract review and management, subject study visits, data and document management, event reporting, research ethics, audits and inspections, consent processes, IRB, FDA regulations, and good clinical practices. Each chapter concludes with a review of key points and knowledge application. Unique to this book is "A View from India," a chapter-by-chapter comparison of clinical trial practices in India versus the U.S. Throughout the book and in Chapter 10, readers will glimpse some of the challenges and opportunities in the emerging and growing market of Indian clinical trials.

EVA and Value-Based Management: A Practical Guide to Implementation
EVA and Value-Based Management: A Practical Guide to Implementation

Author: S. David Young

Publisher: McGraw Hill Professional

Published: 2000-12-13

Total Pages: 520

ISBN-13: 9780071379878

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Economic Value Added (EVA) and Value Based Management (VBM) are today’s hottest management buzzwords. But written information has often been biased and clouded by the authors’ hidden agendas. EVA and Value-Based Management is the first book to unflinchingly discuss the pros and cons of EVA and VBM. Covering both implementation and conceptual issues, with a strong emphasis on performance measurement, value drivers, and management compensation, it allows readers to come to their own informed conclusions.

Justcoding's Practical Guide to Coding Management
Justcoding's Practical Guide to Coding Management

Author: Rose T. Dunn

Publisher:

Published: 2016-10-01

Total Pages: 150

ISBN-13: 9781683080886

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JustCoding's Practical Guide to Coding Management Rose T. Dunn, MBA, RHIA, CPA, FACHE, FHFMA, CHPS ICD-10's arrival changed more than code selection--it's also brought challenges related to coder productivity, coding quality and accuracy, staffing shortages, coder education and training, and the increased need for auditing. The old rules and standards for running a department no longer apply, and coding managers must update their efforts, just as coders themselves have. This book gives coding managers new benchmarks, standards, and tips to ensure they're running an effective coding department. It provides strategies for coder retention, best practices to balance internal and outsourced coders, and tips for managing on-site and remote staff. The book also provides much-needed information for managers on how to educate their teams on coding's role within the revenue cycle.

A Practical Guide to Management
A Practical Guide to Management

Author: Alison Price

Publisher: Icon Books Ltd

Published: 2012-07-05

Total Pages: 139

ISBN-13: 1848314256

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Motivate your team to go the extra mile. New managers, experienced managers or aspiring managers – learn how to understand your team and get the best out of them. From hiring new members to dealing with poor performance, from goal setting to promoting work–life balance, understand how to foster effective employees with Alison and David Price's A–Z map to managerial success. Filled with expert insights, real-life case studies and proven techniques, this Practical Guide will make you a better manager – right now.

Management Techniques
Management Techniques

Author: John Argenti

Publisher: Routledge

Published: 2018-04-17

Total Pages: 284

ISBN-13: 135125863X

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This book, first published in 1969, is in two parts, the text and the glossary. The glossary entries include a description to give an idea of what each technique is, what it is for, who can use it, and the practical results one can expect from it. The text contains the key to the use of all the techniques in the glossary: it explains what management techniques are, and describes in detail how to introduce them into your job or your company.

Managing People
Managing People

Author: Michael Armstrong

Publisher: Kogan Page Publishers

Published: 1998

Total Pages: 332

ISBN-13: 9780749426125

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Armstrong looks at the role and responsibility of the line manager as a personnel manager, covering topics such as employee development, performance management, health and safety issues, and the legal framework.