This book deals with the "hard skills" involved in achieving leadership quality. It provides a vehicle to foster interaction of the elements of the modern approach to quality, including statistical applications, quality and reliability engineering, management, and motivational aspects.
This book deals with the "hard skills" involved in achieving leadership quality. It provides a vehicle to foster interaction of the elements of the modern approach to quality, including statistical applications, quality and reliability engineering, management, and motivational aspects.
Concise, convenient, to the point—a one-stop source for implementing quality leadership "At last, we now understand that quality superiority cannot be achieved by cheerleading. The journey requires many activities: managerial, technological, and statistical. Al Endres sets forth the what, the why, and the how of implementing a quality effort. This is a thoughtful, well-written book with plenty of practical examples. If you are serious about product quality, I urge you to follow this road map." —Frank M. Gryna Distinguished University Professor of Management University of Tampa This book takes a no-nonsense approach to quality implementation. It explains the Juran Institute’s model for TQM, introduces a road map for developing and implementing that model, and provides step-by-step guidance through each of the five phases of the implementation process: Decide, Prepare, Start, Expand, and Integrate. Using real-world examples of the actual achievements of organizations in a variety of industries and business functions, this reliable book describes exactly how to execute each phase for maximum benefit. To further expedite the learning process, each chapter includes a summary of key learning points for quick reference. Firsthand perspectives, charts, checklists, and benchmarks form a comprehensive road map for leaders and managers who need to take immediate, practical steps to implement and maintain successful quality initiatives. From the Institute whose name is synonymous with quality, this is the definitive guide to making total quality a reality in any organization.
The author of "Leadership the Eleanor Roosevelt Way" offers a fast-paced, insightful look at one of the most respected and successful female executives of our time.
The Challenge Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great? The Standards Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck. The Comparisons The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't. The Findings The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap. “Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.” Perhaps, but who can afford to ignore these findings?
THE JOURNEY MATTERS AS MUCH AS THE DESTINATION. Scrap the map and go full throttle. Most leadership books tell you how to set and achieve goals. This one is different. This one is written by a communications leader who’s as passionate about riding motorcycles as she is about running her business. Her name is Elise Mitchell, and she wants to tell you about her journey—from starting her own agency to building a world-class brand to enjoying the ride along the way. But mostly, she wants to talk to you about your journey... Ask yourself: WHERE DO YOU WANT TO GO? Pick a destination. Not just for your career, but for your life. Answer this: HOW DO YOU PLAN TO GET THERE? Look at the road ahead. Then plot your course. But be prepared for some major twists, turns, and detours. Most importantly: ARE YOU ENJOYING THE JOURNEY? If not, maybe you need to throw away the map. Restart your engine. And get ready for the ride of your life. Whether you’re just stepping into leadership an accomplished leader seeking something more, or simply stalled along the way, Mitchell’s refreshing approach to modern leadership will help you navigate the curves and pit stops on your own path to fulfillment. You don’t need a motorcycle. You just need to get revved up for the road ahead.
This book helps pastors and church leaders understand the role their personal transformation as Jesus's disciples plays in effective congregational leadership. It shifts the focus of leadership from techniques and charisma to spiritual transformation and developing emotional maturity so leaders can effectively lead congregations to embrace change. End-of-chapter discussion questions are included. The first edition sold more than 20,000 copies and has been regularly used as a textbook over the past fifteen years. The second edition has been revised throughout and includes a greater emphasis on Bowen Family Systems Theory.
If you have zero expectations from others, you can create a winning mindset. It doesn’t matter what the results are; you are always a winner when you have nothing to lose. Yes, you are responsible for your success. It is no fault of your family, the government,or the economy. You don’t have the right to blame someone else for decisions made in your life. It's all about doing and acting instead of knowing how to do and act. It's about changing constantly and surviving. when everybody look at the ball,you need to look where the ball could be going. It's not about thinking inside the box or thinking outside the box or thinking there is no box. If there's nothing, you can start to think from zero.
This book is about real "battle-tested" leadership. The reader gets personal with life over 30 conversations to understand and develop a sense for leadership that grows from his or her own life's journey. The essence of these conversations is the turn of everyday experience into an absolute leadership experience. That's how real growth happens...in the arena of life. Decades-long study and practice in the art of leadership have taken me through countless books. But only a hand-full were written from the doer's perspective. Yes, I am talking about the perspective of the "man in the arena." On the Leadership Journey: 30 Conversations About Leading Yourself and Others, tells the story of leadership from the perspective of the "man in the arena." Although interwoven with strong foundational leadership concepts, this book was meant to help the reader develop an eye-sight for leadership within the context of his or her own life experience. The reader will journey through 30 conversations about questions all of us ask about leadership. But the conversation will be personal. The aim is to grow a leader. And the best way to do this is through personal mentorship. So let's chat!