What is Five Star Success? Five Star Success is having a balanced, well rounded, well-grounded life full of joy, love, peace, and purpose. We accomplish Five Star Success by first having an awareness that God is at the center of success in every area of our lives. When we seek first the kingdom of God and His righteousness, ALL these things will be added unto us (Matt. 6:33)! It is then that we are released to become the woman or man of God in which the Father created us to be! Five Star Success is not about arriving at a specific destination. It's about enjoying the journey and diving deep into God's word. It's about having a childlike faith and positioning ourselves to receive the Kingdom of God. It's a state of mind, an attitude of gratitude - where God is all, in all, through all. With God, nothing is impossible (Matt. 19:26).
Allow Adversity to Refine You, Not Define You "[Britney Ruby Miller] is a change agent who brings the possibility of transformation to all those she leads and influences. From hostess to CEO, Britney leads with courage and humility and impacts the lives of her employees, family members, community, and beyond." —Ford Taylor, Founder, Transformational Leadership Crisis rarely comes with a warning. When blindsided by trauma, betrayal, or soul-crushing news, it’s natural to want to give up. Is it possible to rise above calamity and even thrive despite the turmoil? Britney Ruby Miller, entrepreneur and CEO of a nationally ranked, family-owned restaurant group, says yes, it absolutely is. Having faced family tragedy, peer rejection, infidelity, infertility, and a pandemic that threatened not only to close her family’s business but also to decimate the restaurant industry, Britney battled back with the winning combination of faith and fight that has led to her five-star life. Britney demonstrates what it means to live authentically and effectively as a strong woman in leadership. With captivating stories and practical applications to lead you deeper into principles for success, this book will show you how to increase your faith and hope in the midst of challenges, setbacks, and even tragedy as you persevere to attain your own Five-Star Life. “Every battle [Britney] has faced has been hard won. The scars she has received have become the stars she has earned…. Sit down. Relax. Enjoy. Savor. You’re about to experience a delicious meal.” —Kathie Lee Gifford
This book provides readers with strategies and advice on providing top quality customer service at very low cost to their organisation. It aims to help readers make their customer and colleagues happier; develop their careers; grow their customer base; get repeat orders and referrals. Table of contents: * The service star * Wee wows * The top three referability habits * The emotional bank account * Putting on the Ritz * 99 percent of people are good * Designing fantastic customer service * Beware the silent customer * RADAR thinking * RADAR thinking at work * Send cards * The customer is always right - not! * Feel, felt, found * What's in a smile? * One chance to make a first impression * I honestly don't care about your problems * Empowering service * Creativity gives better service * It's not what you say * It's your best friend - the awkward customer * Be individual, encourage individuals * Prepare for and relish competition * The difference between one, some, many and all * Super script * Voicemail, answering machines and automated call queue systems * Telephone services * Advanced telephone service * Tiny steps to giant strides * What's in a name? * Hills and valleys * Good ideas verses desirable ideas * Ring the bell * Spanners and heros * Know your competition * Speed it up!
Most effective business leaders know: * Why did Apple sue Samsung while it continues to buy critical parts for its winning products from Samsung? * Why did Google create Android OS for mobile applications, and is now talking about opening its own retail stores? * Why did Amazon create Kindle when the market is already saturated by other tablets and similar products? * How did Nokia mobile phone lose its shine? * Why did Apple build its own retail presence? * How will shale gas discoveries in North America change the business world and perhaps the geo-political balance in the next 10 years? Do you? Win big time by using the wisdom of your business networks to create, innovate, deliver and profit. Read this book to find out how.
“As technology threatens to displace countless jobs and skills, the ability to communicate is becoming more important than ever. This book is full of examples to help you get better at transporting your thoughts and emotions into the minds of other people.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg How to master the art of persuasion—from the bestselling author of Talk Like TED. Ideas don’t sell themselves. As the forces of globalization, automation, and artificial intelligence combine to disrupt every field, having a good idea isn’t good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is no longer a “soft” skill—it is the human edge that will make you unstoppable, irresistible, and irreplaceable—earning you that perfect rating, that fifth star. In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle’s formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable—not less. Gallo interviews neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show first-hand how they use their words to captivate your imagination and ignite your dreams. In the knowledge age—the information economy—you are only as valuable as your ideas. Five Stars is a book to help you bridge the gap between mediocrity and exceptionality, and gain your competitive edge in the age of automation. In Five Stars, you will also learn: -The one skill billionaire Warren Buffett says will raise your value by 50 percent. -Why your job might fall into a category where 75 percent or more of your income relies on your ability to sell your idea. -How Airbnb’s founders follow a classic 3-part formula shared by successful Hollywood movies. -Why you should speak in third-grade language to persuade adult listeners. -The one brain hack Steve Jobs, Leonardo da Vinci, and Picasso used to unlock their best ideas.
5-Star, A Country Bull of Legend, never wanted to be conquered. Reading his life story inspires one to believe that all animals desire individual freedom. Growing up on a farm during the 1940's and 1950's allowed the author to nurture and experience this determined and stubborn full-blooded Jersey bull. Learn how the bull's escapades fascinated, amused, frightened, and left a legend of stories in the countryside of rural Louisiana.
A total system for business success, based on a 25-year study and testing of the most effective success factors for any business, from small to large. Includes practical action steps that, taken together, will lead to significant success increases for your business or organization.
(Music Pro Guide Books & DVDs). In order to achieve success in today's music industry, artists must first do a great deal of work on their own. Learning the required skills can take years of real-life experience, and hiring personal coaches, studio professionals, and consultants can be costly. But now, for the first time, there's an invaluable resource to help you meet these challenges. Five Star Music Makeover is an engaging all-in-one guide designed specifically for aspiring artists. Written by five experts with over 100 years of collective experience, both on and off the stage, this unique book covers five key skills every musician needs to succeed: (1) improving vocal production/technique; (2) writing memorable and marketable songs; (3) recording your ultimate EP; (4) navigating the publishing world; and (5) promoting music effectively. Also included are insiders' stories and anecdotes, helpful tips, creative exercises, celebrity interviews, and all the practical expertise necessary to develop a successful music career. Five Star Music Makeover is a complete and practical career guide a resource that transforms artists from good to great.
Legendary college basketball coach John Wooden and Jay Carty know that when it comes down to it, success is an equal opportunity player. Anyone can create it in his or her career, family and beyond. Based on John Wooden's own method to victory, Coach Wooden's Pyramid of Success reveals that success is built block by block, where each block is a crucial principle contributing to life-long achievement in every area of life. Each of these 32 daily readings takes an in-depth look at a single block of the pyramid. When these blocks are combined they form the structure of the pyramid of success. Discover the building blocks and key values, from confidence to faith, that brought Coach to the pinnacle of success as a leader, a teacher and a follower of God.
