Research Handbook on the Ombudsman

Research Handbook on the Ombudsman

Author: Marc Hertogh

Publisher: Edward Elgar Publishing

Published: 2018-11-30

Total Pages: 550

ISBN-13: 1786431254

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The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and interdisciplinary Research Handbook brings together leading scholars and practitioners to discuss the state-of-the-art of ombudsman research. It uses new empirical studies and competing theoretical explanations to critically examine important aspects of the ombudsman’s work. This comprehensive Handbook is of value to academics designing future ombudsman studies and practitioners and policymakers in understanding the future challenges of the ombudsman.


Provincial & Territorial Ombudsman Offices in Canada

Provincial & Territorial Ombudsman Offices in Canada

Author: Stewart Hyson

Publisher: University of Toronto Press

Published: 2009-12-15

Total Pages: 304

ISBN-13: 144265855X

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Parliamentary ombudsmen are appointed to investigate citizens' complaints and to provide checks on government administrative activity. In Canada, there are ten provincial and territorial ombudsmen, each with mandates over the whole of the public service within their regions. Though each ombudsman presents an annual report on his or her activities, there has been little sustained evaluation of the position's impact or its effectiveness. In this collection, contributors describe and assess the performance of the ten ombudsman offices in light of their multiple and evolving functions. Ombudsmen both investigate citizens' complaints and direct them to already-existing agencies. They sometimes educate the public about administrative processes and initiate probes of systemic issues in need of amelioration or change. An important evaluation of a little-studied institution, Provincial and Territorial Ombudsman Offices in Canada offers background and theory, case studies, and perspectives on the emerging challenges for the office in the twenty-first century.


Ombuds Institutions, Good Governance and the International Human Rights System

Ombuds Institutions, Good Governance and the International Human Rights System

Author: Linda C. Reif

Publisher: BRILL

Published: 2020-07-27

Total Pages: 826

ISBN-13: 9004273964

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This book uses comparative law and comparative international law approaches to explore the role of human rights ombuds, classic-based ombuds and other types of ombuds institutions in human rights protection and promotion, their methods of application of international and domestic human rights law and their roles in strengthening good governance. It highlights the increasing importance of national human rights ombuds institutions globally and their roles as national human rights institutions (NHRIs).