You're Smarter Than They Make You Feel
Author: Paula J. Caplan
Publisher: New York : Free Press ; Toronto : Maxwell Macmillan Canada
Published: 1994
Total Pages: 232
ISBN-13:
DOWNLOAD EBOOKThis is a book for anyone who has sought help from a doctor, lawyer, teacher, auto mechanic, or other expert, and ended up no better off and left with a sense of powerlessness. Caplan discusses the strategies experts typically use to intimidate clients, their reasons for doing so, and provides a wealth of counterstrategies.