What Drives Quality

What Drives Quality

Author: Ben Linders

Publisher: Ben Linders Publishing

Published: 2017-09-30

Total Pages: 117

ISBN-13: 9492119145

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With plenty of ideas, suggestions, and practical cases on software quality, this book will help you to improve the quality of your software and to deliver high-quality products to your users and satisfy the needs of your customers and stakeholders. Many methods for product quality improvement start by investigating the problems, and then work their way back to the point where the problem started. For instance audits and root cause analysis work this way. But what if you could prevent problems from happening, by building an understanding what drives quality, thus enabling to take action before problems actually occur? What Drives Quality explores how quality plays a role in all of the software development activities. It takes a deep dive into quality by listing the relevant factors of development and management activities that drive the quality of software products. It provides a lean approach to quality by analyzing the full development chain from customer requests to delivering products to users. I'm aiming this book at software developers and testers, architects, product owners and managers, agile coaches, Scrum masters, project managers, and operational and senior managers who consider quality to be important. A book on quality should be practical. It should help you, the reader of this book, to improve the quality of your software and deliver better products. It should inspire you and give you energy to persevere on your quality journey. What drives quality tries to do just that, and more. This book is based on my experience as a developer, tester, team leader, project manager, quality manager, process manager, consultant, coach, trainer, and adviser in Agile, Lean, Quality and Continuous Improvement. It takes a deep dive into quality with views from different perspectives and provides ideas, suggestions, practices, and experiences that will help you to improve quality of the products that your organization is delivering. This book views software quality from an engineering, management, and social perspective. It explores the interaction between all involved in delivering high-quality software to users and provides ideas to do it quicker and at lower costs.


Practice What You Preach

Practice What You Preach

Author: David H. Maister

Publisher: Simon and Schuster

Published: 2012-12-11

Total Pages: 269

ISBN-13: 1471105687

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In today's highly competitive realm of professional service firms, the quest for individual stardom is at an all-time high. The temptation to rack up the most billable hours and out-perform one's fellow advisers is often irresistible. But it is also shortsighted and terribly counterproductive, according to world-renowned authority and acclaimed author David Maister. In this groundbreaking book, Maister issues a much-needed wake-up call to today's professional service firms. Arguing that a far greater contribution to a firm's success can come from those who find fulfilment in seeing other's succeed rather than those who assume the role of "most valuable player". The author outlines and discusses in detail the nine key "people" issues upon which successfully managed and profitable organisations rely. Supporting his findings with a range of compelling data, Maister demonstrates how and why firms that emphasise the highest standards of employee professionalism are invariably more financially successful than those that don't.


Sustainable Quality Improvements for Isotope Dilution in Molecular Ultratrace Analyses

Sustainable Quality Improvements for Isotope Dilution in Molecular Ultratrace Analyses

Author: Yves Tondeur

Publisher: Elsevier

Published: 2024-04-27

Total Pages: 810

ISBN-13: 0443290350

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Sustainable Quality Improvements for Isotope Dilution in Molecular Ultratrace Analyses: Fitness for Purpose, Performance-Based Criteria, and Measurement Uncertainty uses a novel Sustainable Quality Improvement (SQI) framework with the aim of helping to re-introduce much needed flexibility and restore accountability and integrity necessary for developing confidence in products obtained with these specialty assays. The book can also be used as a comprehensive reference text for data and information on matrix-specific target analytes detection/quantitation limits, and measurement of uncertainties for planning purposes, congeners profiles, multi-phasic, multi-component and multi-analyte samples processing flow charts, and useful definitions of the underlying technology-relevant terminologies.The SQI framework around which the book is constructed paves the way for the innovative technological solutions described in the book and is powered by three key elements: Fitness for Purpose (Data Quality Objectives), Performance-Based Measurement System (flexibility, latitude), and Measurement Uncertainty (accountability). Together, they facilitate the development and validation of advanced methodologies to resolve many of the contemporary issues associated with continuously evolving and demanding regulatory requirements. A stronger focus on effective performance feedback is demonstrated to help laboratories rethink their own approach to quality improvements. - Aims to bring back a more scientific approach and critical thinking in the use of crucial isotope dilution techniques in analytical labs - Provides an extensive introduction of Sustainable Quality Improvements (SQI) frameworks as a new paradigm to chemical analysis challenges - Pushes the reader to think outside the box by presenting creative and innovative ways to handle QA/QC in a challenging environment where analytical laboratory results have a huge impact on decision-makers


Developing Business Strategies

Developing Business Strategies

Author: David A. Aaker

Publisher: John Wiley & Sons

Published: 2001-08-27

Total Pages: 357

ISBN-13: 0471064114

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"Developing Business Strategies": Jetzt erscheint der Klassiker zur strategischen Planung in der 6. aktualisierten und überarbeiteten Auflage. Hier lernen Manager alles, was sie über interne (z.B. Finanzperformance und Portfolio) und externe Analysemethoden (zu Kunden, Konkurrenten und Marktsituation) wissen müssen. Autor David Aaker erläutert sehr ausführlich, wie man die jeweiligen Methoden zur Erstellung und Umsetzung von Wachstumsstrategien, von Strategien zur Diversifikation, Differenzierung und zur globalen Expansion erfolgreich einsetzt. Das Material wurde komplett aktualisiert und überarbeitet. Neu hinzugekommen ist ein Kapitel zur strategischen Positionierung. "Developing Business Strategies" - ein unentbehrlicher Ratgeber für die Strategieplanung im Unternehmen.


Healthcare Reform, Quality and Safety

Healthcare Reform, Quality and Safety

Author: Jeffrey Braithwaite

Publisher: CRC Press

Published: 2017-03-02

Total Pages: 541

ISBN-13: 1317123212

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This book offers a global perspective on healthcare reform and its relationship with efforts to improve quality and safety. It looks at the ways reforms have developed in 30 countries, and specifically the impact national reform initiatives have had on the quality and safety of care. It explores how reforms drive quality and safety improvement, and equally how they act to negate such goals. Every country included in this book is involved in a reform and improvement process, but each takes place in a particular social, cultural, economic and developmental context, leading to differing emphases and varied progress. Methods for tackling common problems - financing, efficiencies, effectiveness, evidence-based practice, institutional reforms, quality improvement, and patient safety initiatives - also differ. Representatives from each nation provide a chapter to convey their own situation. The editors draw a conclusion from these numerous contributions and synthesize the themes emerging into a coherent ’lessons learned’ summary that delivers value to the numerous stakeholders. Healthcare Reform, Quality and Safety forms a compendium of the current ’state of the art’ in global healthcare reform. This is the first book of its type, and offers a unique opportunity for cross-fertilization of ideas to the mutual benefit of countries involved in the project. The content will be of interest to governments, policymakers, managers and leaders, clinicians, teaching academics, researchers and students.


Schmidek and Sweet: Operative Neurosurgical Techniques E-Book

Schmidek and Sweet: Operative Neurosurgical Techniques E-Book

Author: Alfredo Quinones-Hinojosa

Publisher: Elsevier Health Sciences

Published: 2021-04-22

Total Pages: 2913

ISBN-13: 0323415199

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Schmidek and Sweet has been an indispensable reference for neurosurgery training and practice for nearly 50 years, and the 7th Edition of Operative Neurosurgical Techniques continues this tradition of excellence. A new editorial board led by editor-in-chief Dr. Alfredo Quinones-Hinojosa, along with more than 330 internationally acclaimed contributors, ensures that readers stay fully up to date with rapid changes in the field. New chapters, surgical videos, and quick-reference features throughout make this edition a must-have resource for expert procedural guidance for today's practitioners. - Discusses indications, operative techniques, complications, and results for nearly every routine and specialized procedure for brain, spinal, and peripheral nerve problems in adult patients. - Covers the latest techniques and knowledge in deep brain stimulation for epilepsy, movement disorders, dystonia, and psychiatric disorders; surgical management of blast injuries; invasive electrophysiology in functional neurosurgery; and interventional management of cerebral aneurysms and arterio-venous malformations. - Includes new chapters on bypass techniques in vascular disease, previously coiled aneurysms, CSF diversion procedures, surgical management of posterior fossa cystic and membranous obstruction, laser-ablation techniques, and brain stem tumors. - Explores hot topics such as wide-awake surgery and ventriculo-peritoneal, ventriculoatrial and ventriculo-pleural shunts. - Provides detailed visual guidance with more than 1,600 full-color illustrations and 50 procedural videos. - Contains quick-reference boxes with surgical pearls and complications. - Enhanced eBook version included with purchase. Your enhanced eBook allows you to access all of the text, figures, and references from the book on a variety of devices.


Everything Counts

Everything Counts

Author: Gary Ryan Blair

Publisher: John Wiley & Sons

Published: 2009-10-02

Total Pages: 32

ISBN-13: 0470559632

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Everything Counts! is an execution strategy for inspiring excellence and driving exceptional results. Too many people and organizations are mired in a mediocrity of their own making. They focus their attention and efforts on getting the big things right, but they ignore the little things that often make a big difference. As a result, reputations are damaged, brands diluted, and loyalty is lost by blatant disregard for the small stuff which negatively impacts the customer experience. For years, we've been taught not to sweat the small stuff, but in the real world of business, Everything Counts. Everything Counts is a call to greater awareness and with awareness comes a responsibility to raise the performance bar. It offers a powerful operating philosophy that will steer your organization to reach higher levels of growth, productivity, and performance. From the smallest customer contact to the most minute details of product quality, the little things add up to a pretty big deal. Serving as the definitive guide on organizational and personal mastery, this book gives you a foundation for unparalleled customer service, superior quality, and consistent performance. A proven system for organizing, aligning, and improving all your efforts in sales, service, and performance improvement Shows how concentrating on the small things leads to growth, productivity, personal success, and business greatness Helps you motivate your people and teams to achieve better results on both the personal and organizational level Everything Counts reminds us that seemingly small things can make tremendous differences. The purpose of this book is to help you internally define and take ownership of the most fundamental principle behind achieving results beyond you expectations-a single idea with an actionable focus-Everything Counts!


Transdisciplinary Engineering Design Process

Transdisciplinary Engineering Design Process

Author: Atila Ertas

Publisher: John Wiley & Sons

Published: 2018-06-28

Total Pages: 832

ISBN-13: 1119474779

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A groundbreaking text book that presents a collaborative approach to design methods that tap into a range of disciplines In recent years, the number of complex problems to be solved by engineers has multiplied exponentially. Transdisciplinary Engineering Design Process outlines a collaborative approach to the engineering design process that includes input from planners, economists, politicians, physicists, biologists, domain experts, and others that represent a wide variety of disciplines. As the author explains, by including other disciplines to have a voice, the process goes beyond traditional interdisciplinary design to a more productive and creative transdisciplinary process. The transdisciplinary approach to engineering outlined leads to greater innovation through a collaboration of transdisciplinary knowledge, reaching beyond the borders of their own subject area to conduct “useful” research that benefits society. The author—a noted expert in the field—argues that by adopting transdisciplinary research to solving complex, large-scale engineering problems it produces more innovative and improved results. This important guide: Takes a holistic approach to solving complex engineering design challenges Includes a wealth of topics such as modeling and simulation, optimization, reliability, statistical decisions, ethics and project management Contains a description of a complex transdisciplinary design process that is clear and logical Offers an overview of the key trends in modern design engineering Integrates transdisciplinary knowledge and tools to prepare students for the future of jobs Written for members of the academy as well as industry leaders,Transdisciplinary Engineering Design Process is an essential resource that offers a new perspective on the design process that invites in a wide variety of collaborative partners.