How to Negotiate Like a Pro

How to Negotiate Like a Pro

Author: Mary Greenwood

Publisher: iUniverse

Published: 2006-06

Total Pages: 90

ISBN-13: 0595397336

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For over twenty-five years, author Mary Greenwood has worked in careers that required expert negotiation. After becoming a professional union negotiator, she began to notice a specific set of rules people use to settle disputes. Greenwood compiles many of these rules in How to Negotiate Like a Pro: 41 Rules for Resolving Disputes, an easy-to-understand guide to negotiating any type of situation. Among these rules you will find the following: * Focus on the goal and resist being distracted by emotions * Request ground rules * Avoid negotiating against yourself * Do your research * Know when to walk away Greenwood lists each rule and subsequently offers a concise explanation on how and when to use it in your negotiations. She explains the emotional frame of mind you need for negotiations and reveals the preparations, strategies, and tactics required to close the deal. Telephone and on-line negotiations are also discussed. Whether you're involved in a professional dispute with another business associate, your boss, or even an online seller, How to Negotiate Like a Pro will put you ahead of the game!


Conflict Resolution Strategy

Conflict Resolution Strategy

Author: Isobel Moran

Publisher: Independently Published

Published: 2022-12-15

Total Pages: 0

ISBN-13:

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Want to improve your capacity for handling disputes? You must learn how to control your stress and anxiety! Do conflicts and disagreements make you defensive and irate? Do you typically get tense and withdraw rather than participating in worthwhile conversations? Do you dodge important talks all the time rather than gently making your position known? Help is there for you, no matter what the situation. "Conflict Resolution Strategy" provides you with all the expert advice, resources, and insights you need to resolve disputes with your coworkers, partners, parents, and friends. Conflicts are an expected aspect of life. In certain circumstances, it's really vital to voice your unmet demands, establish your limits, and create common ground. However, how can you achieve it without going astray? without causing the other person offense? There is no one method that works for all disputes in the real world. To help you deal with problems at work, at home, and in your relationships in ways that seem natural to you, this book offers you a range of nonviolent communication and conflict management techniques. You'll discover the following: Make your experience as courteous and pleasant as you can by using tools to help you reach your mutual objectives, foster empathy, and address the fundamental causes of the disagreement. Important stages to conflict resolution This book provides all the advice and insights you need to come to a fair agreement, whether it's in response to someone criticizing you, pushing your limits, or coping with resentment. Conflict resolution depends on both your words and actions. This manual explains all the many strategies for calming people down, fostering understanding, and getting better results. Using the advice in this article, you may avoid conflict before it ever arises by knowing the best course of action to take in various scenarios involving various sorts of individuals. And a lot more! A dispute resolution guide that tackles problems at their heart has never been before on the market! Your ability to maintain harmony and fairness among loved ones or coworkers will improve as a result of taking "Conflict Resolution Strategy." Don't hesitate another second if you want to control your anger with skill, manage teams more effectively, or just enhance your relationships!


How to Mediate Like a Pro

How to Mediate Like a Pro

Author: Mary Greenwood

Publisher: iUniverse

Published: 2008

Total Pages: 90

ISBN-13: 0595469620

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For over twenty-five years, Author Mary Greenwood has been resolving disputes in her professional career as an Attorney, Mediator, Human Resources Director, Union Negotiator, and Labor Arbitrator. Her book How to Negotiate Like a Pro, Which has won six book awards, was based on her experience as a Union Negotiator. The sequel How to Mediate Like a Pro is based on her experience as a Mediator in over 7000 cases. Greenwood noticed that there were certain Rules or characteristics of The cases that settled that were not present in the cases that did not settle. Among those Rules you will find the following: Be A Devil's Advocate You Can Mediate With A Lunatic Everyone Makes Mistakes Let The Parties Tell Their Story Know When To Fold Greenwood lists each Rule and Script and offers a concise explanation on how and when to use it in Mediation. How to Mediate Like a Pro presents strategies and practical tips for the Mediation process. It will give you insight on how to deal with difficult parties, how to break an impasse and how to close the deal. After you read this book, you will be able to Mediate Like A Pro.


The 7 Principles of Conflict Resolution

The 7 Principles of Conflict Resolution

Author: Louisa Weinstein

Publisher: Pearson UK

Published: 2018-08-02

Total Pages: 175

ISBN-13: 1292220945

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7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you’re new to the subject or an experienced practitioner. This books sets the out 7 principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation even when conflict has escalated or is entrenched. The 7 principles to effective conflict resolution will enable you to understand, discuss and resolve problematic situations whether as an individual or organisation: 1. Acknowledge the Conflict 2. Take Control: building resolution focussed conversations 3. Construct a Resolution with the Conflict Resolution Framework 4. Enable others’ Success 5. Build the Resolution Culture 6. Walk the Walk 7. Engage the safety net: When informal resolution doesn’t work 7 Principles of Conflict Resolution will guide you through the process from beginning to end, with a framework for conversations and tools, techniques and strategies that work. There are also templates, exercises and worksheets that you can use to support conversations. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.


Resolving Disputes

Resolving Disputes

Author: Jay Folberg

Publisher: Aspen Publishing

Published: 2021-09-14

Total Pages: 804

ISBN-13: 1543809081

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Buy a new version of this textbook and receive access to the Connected eBook on CasebookConnect, including: lifetime access to the online ebook with highlight, annotation, and search capabilities, plus an outline tool and other helpful resources. Connected eBooks provide what you need most to be successful in your law school classes. Learn more about Connected eBooks. Resolving Disputes: Theory, Practice, and Law, Fourth Edition, covers negotiation, mediation, arbitration, and hybrid approaches, preparing law students to represent clients in all types of alternative dispute resolution. The text is practical, while grounded in theory. Drawing on the authors’ decades of experience as teachers, practicing neutrals, and ADR trainers, this casebook provides vivid examples from actual cases, literature, and current media. It also offers diverse readings by leading authors, along with comprehensive video-based resources and attention to prominent developments in the field. The text integrates coverage of law, ethics, and practice, as well as interesting notes, thoughtful problems, and provocative questions. New to the Fourth Edition: Fresh new material and perspectives benefiting from two new coauthors More problems, techniques, resources, and video-based examples of effective representation in mediation Integrated access to videos, allowing students to view professionals applying techniques discussed in the book as they read Streamlined presentation—concise excerpts and summaries that allow shorter reading assignments Greater coverage of online dispute resolution (ODR) and dispute systems design (DSD)—two of the most important new directions in the field Increased focus on gender, #MeToo, culture, social activism, historical inequities, anti-racism, and other crucial issues affecting dispute resolution today Discussion of how dispute resolution is changing with new technological advances, social trends and hybrid processes Expanded arbitration section, with attention to adhesion contracts, recent cases and legislation Access to arbitration games, exercises and streaming interviews with top arbitration experts An in-depth chapter on mixing ADR modes and hybrid processes Professors and student will benefit from: Organization and readings designed to be used as part of an active experiential class without sacrificing the deep knowledge expected in a law school course Informal writing style, interesting examples, practical advice, and thought-provoking questions, all written specifically for law students who will soon represent clients in resolving disputes Practice-based approach that helps students apply the concepts and better identify the value in the content Exercises and problems that facilitate classroom discussion


Resolving Disputes

Resolving Disputes

Author: Jay Folberg

Publisher:

Published: 2005

Total Pages: 776

ISBN-13:

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Resolving Disputes: Theory, Practice, and Law is an ideal and up-to-date text For The new generation of practice-oriented dispute resolution courses. This lively new book captures a lawyer's perspective on resolving disputes effectively and prepares your students to represent clients effectively in all forms of alternative dispute resolution. This timely and teachable text: presents class-tested material designed For The survey course, with sections on negotiation, mediation, arbitration, and hybrid designs integrates theory with strategies, ethics, And The law emphasizes practice applications and useful approaches focuses on the lawyer's perspective; the negotiation section highlights professional negotiation as an agent for clients, while the mediation and arbitration sections stress the role of the representational lawyer includes examples drawn from headline cases, literature, and lawyers' experiences, adding To The realism and relevance of the text excerpts the most important and recent articles and cases draws on the authorsiquest; extensive experience and from their key roles with major dispute resolution provider organizations as well as their many years of teaching, training, and practicing ADR A complete Teacher's Manual helps instructors prepare for class with: detailed syllabi comprehensive teaching notes provocative discussion points tested exercises and role-plays linked To The text DVD/video coordinated with the text and role-plays (available to adopters) If you want to convey more than the basics and prepare your students for successful, enlightened practice, turn to Resolving Disputes: Theory, Practice, and Law For The most current and most realistic exploration of ADR.


The Handbook of Dispute Resolution

The Handbook of Dispute Resolution

Author: Michael L. Moffitt

Publisher: John Wiley & Sons

Published: 2012-06-28

Total Pages: 580

ISBN-13: 1118429834

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This volume is an essential, cutting-edge reference for all practitioners, students, and teachers in the field of dispute resolution. Each chapter was written specifically for this collection and has never before been published. The contributors--drawn from a wide range of academic disciplines--contains many of the most prominent names in dispute resolution today, including Frank E. A. Sander, Carrie Menkel-Meadow, Bruce Patton, Lawrence Susskind, Ethan Katsh, Deborah Kolb, and Max Bazerman. The Handbook of Dispute Resolution contains the most current thinking about dispute resolution. It synthesizes more than thirty years of research into cogent, practitioner-focused chapters that assume no previous background in the field. At the same time, the book offers path-breaking research and theory that will interest those who have been immersed in the study or practice of dispute resolution for years. The Handbook also offers insights on how to understand disputants. It explores how personality factors, emotions, concerns about identity, relationship dynamics, and perceptions contribute to the escalation of disputes. The volume also explains some of the lessons available from viewing disputes through the lens of gender and cultural differences.


Resolving 21st Century Disputes

Resolving 21st Century Disputes

Author: Geoff Drucker

Publisher: Easton Studio Press, LLC

Published: 2012-01-10

Total Pages: 178

ISBN-13: 1935212737

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New mental software will take millions of years to develop. In the meantime, you can vastly improve your ability to prevent and resolve disputes by learning more about Human Mind 1.0. Why is it ill-suited to 21st century disputes? How you can recognize and work around these shortcomings before trouble starts? This book is about universals: thought processes shared by every mentally healthy person regardless of gender, age, race, ethnicity, culture, level of education, and other characteristics. Differences do matter. Everyone is blessed with a unique blend of talents and inclinations. But as Maya Angelou has noted, “we are more alike my friends than we are unalike.” The traits we have in common play a far greater role in getting us into and out of disputes than the variations that set us apart. Take this book personally. Keep asking yourself these questions: • When has someone behaved this way toward me? • When have I behaved this way toward someone else? • How could I handle this type of situation differently if it happens again? Keep practicing the skills you want to develop until they become second nature. No one has ever become a great golf, baseball, or tennis player simply by reading about how to swing a club, a bat, or a racquet. Mastery emerges from doing your best, noticing what is not working, adjusting accordingly, and vigorously weeding out bad habits—both old and new. Conflict resolution is no different. Education is the dawn of a lifetime journey.