Designing Voice User Interfaces
Designing Voice User Interfaces

Author: Cathy Pearl

Publisher: "O'Reilly Media, Inc."

Published: 2016-12-19

Total Pages: 278

ISBN-13: 1491955384

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Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great.Understand key VUI design concepts, including command-and-control and conversational systemsDecide if you should use an avatar or other visual representation with your VUIExplore speech recognition technology and its impact on your designTake your VUI above and beyond the basic exchange of informationLearn practical ways to test your VUI application with usersMonitor your app and learn how to quickly improve performanceGet real-world examples of VUIs for home assistants, smartwatches, and car systems

Voice User Interface Design
Voice User Interface Design

Author: Michael Harris Cohen

Publisher: Addison-Wesley Professional

Published: 2004

Total Pages: 366

ISBN-13: 9780321185761

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This book is a comprehensive and authoritative guide to voice user interface (VUI) design. The VUI is perhaps the most critical factor in the success of any automated speech recognition (ASR) system, determining whether the user experience will be satisfying or frustrating, or even whether the customer will remain one. This book describes a practical methodology for creating an effective VUI design. The methodology is scientifically based on principles in linguistics, psychology, and language technology, and is illustrated here by examples drawn from the authors' work at Nuance Communications, the market leader in ASR development and deployment. The book begins with an overview of VUI design issues and a description of the technology. The authors then introduce the major phases of their methodology. They first show how to specify requirements and make high-level design decisions during the definition phase. They next cover, in great detail, the design phase, with clear explanations and demonstrations of each design principle and its real-world applications. Finally, they examine problems unique to VUI design in system development, testing, and tuning. Key principles are illustrated with a running sample application. A companion Web site provides audio clips for each example: www.VUIDesign.org The cover photograph depicts the first ASR system, Radio Rex: a toy dog who sits in his house until the sound of his name calls him out. Produced in 1911, Rex was among the few commercial successes in earlier days of speech recognition. Voice User Interface Design reveals the design principles and practices that produce commercial success in an era when effective ASRs are not toys but competitive necessities.

Practical Speech User Interface Design
Practical Speech User Interface Design

Author: James R. Lewis

Publisher: CRC Press

Published: 2016-04-19

Total Pages: 338

ISBN-13: 1439815852

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Although speech is the most natural form of communication between humans, most people find using speech to communicate with machines anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, Practical Speech User Interface Design provides a comprehensive yet concise survey of practical speech

Voice Interaction Design
Voice Interaction Design

Author: Randy Allen Harris

Publisher: Elsevier

Published: 2004-12-31

Total Pages: 619

ISBN-13: 0080474802

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From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research—in lexicography, conversation analysis, computational linguistics, and social psychology—author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work.In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave.*Loaded with examples and practical synopses of the best practice. *An ideal combination of conceptual base, practical illustrations, and "how-to" advice—for design and for the entire design process.*Will bring novice voice designers fully up to speed, and give experienced designers a new understanding of the principles underlying human speech interaction, principles from which to improve voice interaction design.

Programming Voice Interfaces
Programming Voice Interfaces

Author: Walter Quesada

Publisher: "O'Reilly Media, Inc."

Published: 2017-11-20

Total Pages: 146

ISBN-13: 1492031402

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Get a step-by-step guide for developing voice interfaces for applications and devices connected to the Internet of Things. By allowing consumers to use natural human interactions, you can avoid awkward methods of input and interactivity to provide them with elevated user experiences. This practical book is ideal for software engineers who build applications for the Web, smartphones, as well as embedded systems that dominate the IoT space. Integrate voice interfaces with internet connected devices and sensors Learn how to integrate with existing voice interfaces Understand when to use a voice over other Natural User Interface technologies Build a prototype with tools such as Raspberry Pi, solderless breadboards, jumper cables, sensors, Arduino, Visual Studio, and other tools Use cloud services such as Azure and AWS to integrate voice with your existing or new web service end-points

Designing Effective Speech Interfaces
Designing Effective Speech Interfaces

Author: Susan Weinschenk

Publisher: John Wiley & Sons

Published: 2000-03-03

Total Pages: 424

ISBN-13:

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Master the critical knowledge you need to design speech-enabled applications It's not just a far-fetched gizmo straight out of a sci-fi movie anymore. Speech interface technology, which allows a user to communicate with computers via voice instead of a keyboard or a mouse, is quickly becoming a main feature in new software. This straightforward guide provides traditional graphical user-interface designers, developers, usability engineers, and product managers with all the information they need to make a rapid transition in order to stay abreast of this monumental shift in technology. Weinschenk and Barker, two experts in state-of-the-art online communication, discuss the basics of speech interfaces and speech technology, hardware, and software. They clearly explain the interface design principles that are applied to S/GUI and AUI interfaces and describe the latest practices of leading experts. In addition to its in-depth look at speech technologies and the different types of user interfaces, this book: * Provides an overview of the field of human factors and defines the basic concepts of human computer interaction * Discusses the current state of speech technology applications * Explains the laws of human factors that apply to speech interfaces * Contains guidelines and examples for user control, human limitation, model integrity, accommodation, clear dialogue, and aesthetic integrity * Details the best practices in interface design and usability engineering * Explores the special issues involved in interface design for disabled persons Visit the companion web site at www.wiley.com/compbooks/weinschenk/ for a categorized resource list of speech, speech interface, and human-computer interaction books, articles, and links.

Emotional Design
Emotional Design

Author: Don Norman

Publisher: Basic Books

Published: 2007-03-20

Total Pages: 276

ISBN-13: 0465004172

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Why attractive things work better and other crucial insights into human-centered design Emotions are inseparable from how we humans think, choose, and act. In Emotional Design, cognitive scientist Don Norman shows how the principles of human psychology apply to the invention and design of new technologies and products. In The Design of Everyday Things, Norman made the definitive case for human-centered design, showing that good design demanded that the user's must take precedence over a designer's aesthetic if anything, from light switches to airplanes, was going to work as the user needed. In this book, he takes his thinking several steps farther, showing that successful design must incorporate not just what users need, but must address our minds by attending to our visceral reactions, to our behavioral choices, and to the stories we want the things in our lives to tell others about ourselves. Good human-centered design isn't just about making effective tools that are straightforward to use; it's about making affective tools that mesh well with our emotions and help us express our identities and support our social lives. From roller coasters to robots, sports cars to smart phones, attractive things work better. Whether designer or consumer, user or inventor, this book is the definitive guide to making Norman's insights work for you.

Mastering Voice Interfaces
Mastering Voice Interfaces

Author: Ann Thymé-Gobbel

Publisher:

Published: 2021

Total Pages: 702

ISBN-13: 9781484270066

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We live in a golden age of voice technology. Advances in automatic speech recognition (ASR), natural language processing (NLP) and other technologies have made it extremely viable for people to be talking to machines and getting reasonable answers. Platforms like Amazon Alexa and Google Home, and the associated tools, have made it so anyone can build a voice app, and this is excellent. What we have seen though is that it's fairly easy to build a voice app, but still remarkably difficult to build a great app, one that gets the user what they need, and hopefully the user comes back for more. In Mastering Voice Interfaces we want to show you how to build great voice apps. We start with the basics of voice interfaces, and how they are different from others, then dive into basic design principles that we're learned in many years building these apps in the industry. As we cover a design principle, we'll also demonstrate how to implement it with one of the established voice platforms (Google Home), and show how, though the tools are great, you don't have to go too far to have to do some custom work to get what you really want. Well l walk through many design and development techniques that some would view as advanced, but that can make a huge difference in the quality of the app. Readers of Mastering Voice Interfaces will come away with a very good understanding of what makes voice interfaces so special, learn the basic design principles are for building great voice apps, and how to actually implement those principles and create working apps. What you will learn: What makes voice special and different from other input and output modalities, and why that matters. What the best practices for the various components of the voice-first creation process What are the consequences of design and implementation choices How to create truly great voice apps that users will love Who this book is for We expect readers to have had some exposure to voice apps, at least as users. The book is written for anyone who wants a deeper understanding of the how and why of voice interface design and development. For team of developers, designers, product owners who need a shared understanding of voice interfaces.

Conversations with Things
Conversations with Things

Author: Diana Deibel

Publisher: Rosenfeld Media

Published: 2021-04-20

Total Pages: 308

ISBN-13: 1933820861

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Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.

Design Beyond Devices
Design Beyond Devices

Author: Cheryl Platz

Publisher: Rosenfeld Media

Published: 2020-12

Total Pages: 392

ISBN-13: 9781933820781

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Your customer has five senses and a small universe of devices. Why aren't you designing for all of them? Go beyond screens, keyboards, and touchscreens by letting your customer's humanity drive the experience--not a specific device or input type. Learn the techniques you'll need to build fluid, adaptive experiences for multiple inputs, multiple outputs, and multiple devices.