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Author: OECD
Publisher: OECD Publishing
Published: 2012-06-13
Total Pages: 155
ISBN-13: 9264178805
DOWNLOAD EBOOKThis report presents the results of the assessment of the organisation of the central government of Australia. The study looks at reforms that are aimed at improving the quality of services (more value) and efficiency (less money) in central government.
Author: OECD
Publisher: OECD Publishing
Published: 2010-06-07
Total Pages: 116
ISBN-13: 9264086447
DOWNLOAD EBOOKToday, public administration reforms are focusing on the quality of services for citizens and businesses and on the efficiency of administration. This is the first in a series on value for money in government.
Author: Michael Barzelay
Publisher: Univ of California Press
Published: 2001-02-15
Total Pages: 240
ISBN-13: 0520224434
DOWNLOAD EBOOKHow policymakers should guide, manage, and oversee public bureaucracies is a question that lies at the heart of contemporary debates about government and public administration. This text calls for public management to become a vibrant field of public policy.
Author: OECD
Publisher: OECD Publishing
Published: 2010-07-19
Total Pages: 114
ISBN-13: 9789264086432
DOWNLOAD EBOOKToday, public administration reforms are focusing on the quality of services for citizens and businesses and on the efficiency of administration. This is the first in a series on value for money in government.
Author: Christopher Pollitt
Publisher: Oxford University Press, USA
Published: 2000-01-01
Total Pages: 314
ISBN-13: 9781280815027
DOWNLOAD EBOOKIn this major new contribution to a rapidly expanding field, the authors offer an integrated analysis of the wave of management reforms which have swept through so many countries in the last twenty years. The reform trajectories of ten countries are compared, and key differences of approach discussed. Unlike some previous works, this volume affords balanced coverage to the 'New Public Management' (NPM) and the 'non-NPM' or 'reluctant NPM' countries, since it covers Australia, Canada, Finland, France, Germany, the Netherlands, New Zealand, Sweden, the UK and the USA. Unusually, it also includes a preliminary analysis of attempts to improve management within the European Commission.
Author: Mark H. Moore
Publisher: Harvard University Press
Published: 1997-03-25
Total Pages: 420
ISBN-13: 0674248783
DOWNLOAD EBOOKA seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.
Author: Robert Agranoff
Publisher: Georgetown University Press
Published: 2004-01-29
Total Pages: 231
ISBN-13: 1589012984
DOWNLOAD EBOOKLocal governments do not stand alone—they find themselves in new relationships not only with state and federal government, but often with a widening spectrum of other public and private organizations as well. The result of this re-forming of local governments calls for new collaborations and managerial responses that occur in addition to governmental and bureaucratic processes-as-usual, bringing locally generated strategies or what the authors call "jurisdiction-based management" into play. Based on an extensive study of 237 cities within five states, Collaborative Public Management provides an in-depth look at how city officials work with other governments and organizations to develop their city economies and what makes these collaborations work. Exploring the more complex nature of collaboration across jurisdictions, governments, and sectors, Agranoff and McGuire illustrate how public managers address complex problems through strategic partnerships, networks, contractual relationships, alliances, committees, coalitions, consortia, and councils as they function together to meet public demands through other government agencies, nonprofit associations, for-profit entities, and many other types of nongovernmental organizations. Beyond the "how" and "why," Collaborative Public Management identifies the importance of different managerial approaches by breaking them down into parts and sequences, and describing the many kinds of collaborative activities and processes that allow local governments to function in new ways to address the most nettlesome public challenges.
Author: Stephen Bach
Publisher: Routledge
Published: 2016-07-07
Total Pages: 332
ISBN-13: 1317529928
DOWNLOAD EBOOKHas there been a transformation of public service employment relations in Europe since the crisis? Public Service Management and Employment Relations in Europe examines public service employment relations after the economic crisis, including analysis of more than thirty years of public service and workforce reform, and addresses the interplay between an emerging post-crisis public service sector and the consequences for the state, employers and trade unions in core public services. Written by leading national experts, this book places the economic crisis in a longer timeframe and examines how far trends in public sector employment relations were reinforced or reversed by the crisis. It provides an up-to-date analysis of the restructuring of public service employment relations in 12 major European countries, including analysis of little studied central and Eastern European countries. This book will be vital reading for researchers, academics and PhD Students in the fields of Public Management, Public Administration, Employment Relations, and Human Resource Management.
Author: OECD
Publisher: OECD Publishing
Published: 2015-04-09
Total Pages: 374
ISBN-13: 9264211357
DOWNLOAD EBOOKThis review represents a new policy approach for public sector reviews, linking the traditional thematic public employment and strategic human resource management (HRM) framework to public sector innovation and service delivery challenges in the Dominican Republic.
Author: Janet V Denhardt
Publisher: Routledge
Published: 2016-09-16
Total Pages: 220
ISBN-13: 1315289474
DOWNLOAD EBOOKThis widely praised work provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. The expanded edition includes an all-new chapter that addresses the practical issues of applying these ideals in actual, real-life situations. "The New Public Service, Expanded Edition" is organized around a set of seven core principles: serve citizens, not customers; seek the public interest; value citizenship and public service above entrepreneurship; think strategically, act democratically; recognize that accountability isn't simple; serve, rather than steer; and value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. All students and serious practitioners in public administration and public policy should read this book. While debates about public policy issues will surely continue, this compact, clearly written volume provides an important framework for public service based on and fully integrated with citizen discourse and the public interest.
