The Use of Performance Indicators in Higher Education
The Use of Performance Indicators in Higher Education

Author: Martin Cave

Publisher: Jessica Kingsley Publishers

Published: 1997

Total Pages: 296

ISBN-13: 9781853023453

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This book surveys the use of performance indicators of teaching, of reseach and of administration, and offers suggestions on how they might be developed and used.

Marketing Metrics
Marketing Metrics

Author: Paul W. Farris

Publisher: Pearson Education

Published: 2006-04-18

Total Pages: 463

ISBN-13: 0132716275

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Few marketers recognize the extraordinary range of metrics now available for evaluating their strategies and tactics. In Marketing Metrics, four leading researchers and consultants systematically introduce today's most powerful marketing metrics. The authors show how to use a "dashboard" of metrics to view market dynamics from various perspectives, maximize accuracy, and "triangulate" to optimal solutions. Their comprehensive coverage includes measurements of promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and profits; products and portfolios; customer profitability; sales forces and channels; pricing strategies; and more. You'll learn how and when to apply each metric, and understand tradeoffs and nuances that are critical to using them successfully. The authors also demonstrate how to use marketing metrics as leading indicators, identifying crucial new opportunities and challenges. For clarity and simplicity all calculations can be performed by hand, or with basic spreadsheet techniques. In coming years, few marketers will rise to senior executive levels without deep fluency in marketing metrics. This book is the fastest, easiest way to gain that fluency.

Key Performance Indicators For Dummies
Key Performance Indicators For Dummies

Author: Bernard Marr

Publisher: John Wiley & Sons

Published: 2015-01-22

Total Pages: 326

ISBN-13: 1118913248

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A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. Learn to design KPIs that are unique to your business and fit closely to your strategic objectives Determine which KPI questions you should be asking to achieve the right insights for your business Learn the specific KPIs that are appropriate for different business circumstances Turn KPIs into deep insights by mastering related reporting and communications practices KPIs are a crucial part of every manager's toolkit, and are essential for helping to monitor the execution of business strategies and measure results. Key Performance Indicators For Dummies moves beyond a basic discussion of what KPIs are, and why they are needed to provide a complete guide for learning to design and use specific KPIs to drive organisational performance.

People, Process, and Profit: A Strategic HR Approach
People, Process, and Profit: A Strategic HR Approach

Author: Dr. Barnana Bhattacharya Nandy

Publisher: Blue Rose Publishers

Published: 2024-11-06

Total Pages: 152

ISBN-13:

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People, Process, and Profit: A Strategic HR Approach" is a comprehensive textbook that explores the critical role of Human Resource Management in driving organizational success. It highlights the interconnectedness of people, processes, and profit, offering insights into how strategic HR practices can enhance employee performance, optimize business processes, and contribute to profitability. The book delves into key HR functions such as talent management, employee engagement, leadership development, and organizational culture, providing readers with practical frameworks and tools to align HR strategies with business goals. It serves as a valuable resource for students, HR professionals, and business leaders.

Working Toward Strategic Change
Working Toward Strategic Change

Author: Michael G. Dolence

Publisher: John Wiley & Sons

Published: 1997-02-19

Total Pages: 211

ISBN-13: 0787907960

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This nuts-and-bolts workbook is designed as a guide for members of strategic planning committees in higher education. The book is filled with information, tools, and visual material that complement the companion book Strategic Change in Colleges and Universities. This workbook offers a concise background to the strategic planning process and focuses on the ten critical steps of the process, from developing performance indicators through implementing, evaluating, and revising the strategic plan. Each section helps users work carefully and thoughtfully through the tasks of assembling, interpreting, and making decisions about critical information relating to the process.

Validating Strategies
Validating Strategies

Author: Phil Driver

Publisher: CRC Press

Published: 2016-02-17

Total Pages: 294

ISBN-13: 1317002865

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Organisations continue to struggle with their strategies; even when they have a strategy development process, their plans rarely have the impact that was intended. Too many of their people don't know about the strategy, don't understand it or can't translate it into what it means for their role. Validating Strategies addresses the taxonomy, syntax and semantics of strategies; in other words: what does the strategy say, how does it relate to other plans, what are the causalities between the strategy and successful business outcomes and how should this all be expressed in a language that everyone in the organization can understand. The model at the heart of this book - Organisations run Projects that produce Results and enable people to Use them to create Benefits (PRUB) - offers an intuitive approach that links collaborative strategic planning and validation to project and programme management so as to create, validate and implement strategies. The strategy development and validation model offered by Phil Driver addresses the struggle of organisations to realise their strategy, replacing endless projects that don't quite seem to deliver what the organization needs with an easy-to-understand, implementable methodology that can be validated with evidence.

Getting Started with Evaluation
Getting Started with Evaluation

Author: Peter Hernon

Publisher: American Library Association

Published: 2014

Total Pages: 257

ISBN-13: 0838911951

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Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure Examines qualitative versus quantitative measures Shows how to decide which metrics are relevant to one’s own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff Offers advice on marshaling data to effectively communicate the value and impact of a library and its services, no matter the audience Complete with a detailed list of sources for metrics and concrete examples of evaluation in practice, this workbook will be both valuable and immediately useful to managers at academic and public libraries, as well as to library trustees and others interested in assessing service quality.