Understanding the Communication Process in the Workplace

Understanding the Communication Process in the Workplace

Author: Institute of Leadership & Mana

Publisher: Routledge

Published: 2013-06-17

Total Pages: 70

ISBN-13: 1136351310

DOWNLOAD EBOOK

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).


Communicating at Work

Communicating at Work

Author: Tony Alessandra

Publisher: Simon and Schuster

Published: 1993-08-16

Total Pages: 308

ISBN-13: 1439104964

DOWNLOAD EBOOK

In today's competitive workplace, your ability to communicate is your most important business skill. This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead. Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.


Communicating One-to-One at Work

Communicating One-to-One at Work

Author: Institute of Leadership & Mana

Publisher: Taylor & Francis

Published: 2013-06-17

Total Pages: 102

ISBN-13: 1136416277

DOWNLOAD EBOOK

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).


Understanding the Communication Process in the Workplace

Understanding the Communication Process in the Workplace

Author: Institute of Leadership & Management

Publisher: Routledge

Published: 2013-06-17

Total Pages: 77

ISBN-13: 1136351329

DOWNLOAD EBOOK

*Content is well regarded *Popular with those training with the ILM but can also be used for independent study *Content of each workbook now maps to single course unit, resulting in a more user-friendly format.


Communication Skills for Business Professionals

Communication Skills for Business Professionals

Author: Celeste Lawson

Publisher: Cambridge University Press

Published: 2019-06-12

Total Pages: 491

ISBN-13: 1108594417

DOWNLOAD EBOOK

With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.


Effective Communication in Organisations

Effective Communication in Organisations

Author: Michael Fielding

Publisher: Juta and Company Ltd

Published: 2006

Total Pages: 628

ISBN-13: 9780702166501

DOWNLOAD EBOOK

With a focus on outcomes-based education, this business communication manual caters to the needs of students of business communication at universities, technikons, and private colleges with updated information on writing e-mail messages and using the Internet. Adopting the premise that poor communication can cost an organization business and competitive status in the marketplace, this text focuses on refining and clarifying the products of communication within the company and with the public. Particular focus is paid to interpersonal conversation in small groups, formal meetings, and interviews; written clarity in internal business plans, e-mails, and memos; accessible materials for mass communication and public relations; and rules of basic grammar and punctuation. Examples of all mentioned tools are provided along with the theory and practice of their use.


Leadership & Management Made Easy

Leadership & Management Made Easy

Author: Benson Katulwa

Publisher: diplom.de

Published: 2015-12-02

Total Pages: 358

ISBN-13: 3954893886

DOWNLOAD EBOOK

Students enrolled for the International Qualification in Diploma in Leadership and Management sometimes find it challenging to understand what is expected as they attempt to complete various work based assignments. Sometimes the questions are not straight forward and one is never sure whether they are on the right track. As a result some students give up, others get stuck and demotivated and for many more, it takes longer to finish the course than anticipated. For that reason, this guide was developed as a support tool to guide you by simplifying the questions and giving the needed suggestions to get you moving ahead. To help you get the most out of this guide, here are a few things you need to know and pay attention to: General Expectations: The nature of ILM Qualifications: The ILM Diploma in Leadership and Management is a vocational qualification. As such it is different from many other exams you have taken in other schools and colleges. While many examinations test your ability to memorize and reproduce what you were taught, this diploma tests your ability to apply your learning in your workplace. For this reason, the emphasis is not on the right or wrong answer but more so on the relevance of your argument to your situation. The Length of each assignment has been given below the unit purpose. This will range between 800 and 2500 words depending on the number of questions given in the particular assignment Pass mark for each question or Assessment Criteria (AC) is 50% .That means if a question has been allocated 10 marks, then you need to score a minimum of 5 out of the 10 marks. Scoring less than half the total mark allocation will mean the assignment will be returned to you for necessary improvement Evidence of workplace application. All ILM assignments are work-based meaning, your response should be based on leadership and management practice in your work place. Therefore, the examiner of your work will be looking for evidence that you were able to apply your learning in your work place context. Plagiarism is considered the worst crime one can commit in academic circles. It involves using other people’s ideas without acknowledging the source. The punishment for plagiarism is a zero score for that paper and in extreme cases you may be discontinued from the study program [...].