" ... the cheesy tale of a town that gets carried away by the cheese making business. Before the Twaddletoneez know it, they're over their heads as business goes sour, and it's up to some unsuspecting heroes to save the day."--Publisher's description
When a generous quiltmaker finally agrees to make a quilt for a greedy king, but only under certain conditions, she causes him to undergo a change of heart. Each page highlights a different quilt block pattern whose name relates to the unfolding story.
Three independent chicks who dare to be different are reprimanded by the other barnyard residents for not being quiet and docile, until the smart, fearless trio takes on a runaway tractor.
Little Britches becomes the "man" in his family after his father's early death, taking on the concomitant responsibilities as well as opportunities. During the summer of his twelfth year he works on a cattle ranch in the shadow of Pike's Peak, earning a dollar a day. Little Britches is tested against seasoned cowboys on the range and in the corral. He drives cattle through a dust storm, eats his weight in flapjacks, and falls in love with a blue outlaw horse. Following Little Britches and developing an episode noted near the end of Man of the Family, The Home Ranch continues the adventures of young Ralph Moody. Soon after returning from the ranch, he and his mother and siblings will go east for a new start, described in Mary Emma & Company and The Fields of Home. All these titles have been reprinted as Bison Books.
The horse loves hay, the chickens need feed, the geese munch on corn, the hogs devour slop, the dog eats treats, but the cow loves…COOKIES? With an original twist on the ordinary barnyard book, the latest read-aloud from bestselling author Karma Wilson is a clever exploration of a curious incident on the farm. As the farmer makes his rounds each day, most of the animals chew on the foods a young reader would expect. But when it’s time to feed the cow, she feasts on a special treat. Wilson’s signature style and Marcellus Hall’s spirited watercolors will delight children on and off the farm—because when it comes down to it, who doesn’t love milk and cookies?
This book provides case studies to show what is meant by customer service: the value of satisfied customers, how to identify, meet and exceed customers' needs and expectations, and how to keep customer services under constant review and improvement. Case study examples include the Metropolitan Police and the East Sussex Health Authority. The author's previous book is Not for Bread Alone.