TRICKY PEOPLE profiles the whole range of 'difficult' types we've all encountered at times in social or business situations: back-stabbers, white-anters, blamers, whingers, bullies, tyrants, controllers, charmers, know-it-alls, perfectionists, competitors and the seriously self-obsessed. It offers imaginative yet practical ways to deal with these dangerous and frustrating creatures and identify the slippery techniques they employ to get their way. Buried cleverly within all the humour is an in-depth look at how difficult people manage us for their own ends - and how to overturn that. It helps us understand relationship patterns, office politics, our own shortcomings in our dealings with others, and what a difficult person might be able to teach us.
Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.
Effectively, yet gently written...Sara Ernst has taken her internationally-heard song, "Shout No" and created a book from it for young visual learners and early readers everywhere. This is Sara Ernst's fourth children's book, but the one she considers her most influential. Children of every age have voices and have the right to use them! NO ONE should EVER do something to a child that makes them feel uncomfortable...or that isn't right! Not a stranger. Not a friend. Not a family member. NO ONE! The knowledge in this book could potentially save a child from an unsafe situation! The charming illustrations will engage young readers while keeping the emphasis on the important words they will see and hear. This book should be used as both a simple guide for very young children, as well as a jumping off point for further conversations as they grow. READ-ALONG AND SING-ALONG! Listen to the song while you follow along in the book! Find the song, "Shout No" by Sara Ernst on all major music platforms for easy streaming or download. You can also listen for free on www.wildpicklepress.com!WHAT DO ADULTS HAVE TO SAY ABOUT IT?"Shout No is the perfect way to teach little ones what to do when they're faced with tricky situations and people. With clear and concise directions, your child will be empowered to act in their own self defense. I highly recommend this book as a tool for anyone interested in protecting children from harm." -Greta Eskridge, Author of "Adventuring Together" and Child Advocate"Increasing safety for a child is not just a conversation, and certainly not about increasing fear, but includes PRACTICE and CONDITIONING our kids to establish confidence in what to do when they feel uncomfortable or unsafe. I encourage every caregiver and child to not just read this book...but PRACTICE THIS BOOK so kids don't have to think of what to do when they feel threatened." - Kirsten Parker-Smith, Social Worker"As a story time leader and children's library event planner, I feel that I could read this book to a group of kids at the library and have it explain "stranger dangers," or as the book refers to them, "tricky people." Shout No is intentional about addressing real-life endangerment and carefully conveys how to confront them at a child's level." - Mary Pavalonis, Youth Services, Librarian"Whether you are a rookie or a seasoned veteran, teachers everywhere will be praising Shout No. Shout No addresses a very serious and all too common situation in a way that's easy to understand for children. It opens the door for more conversations between children and their trusted adults. This book will have a permanent spot on my personal and classroom bookshelves." -Angela Davis, Elementary School Teacher"I highly recommend this book to all parents as a great way to build children's confidence, as well as the needed tools and life skills to empower them to stand up for themselves as they grow up in today's world."- Nell Mikkelson, Elementary School Counselor
DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by tech industry expert Alan Willett, Leading the Unleadable explains how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, then follow up Coach others to replicate the process Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don’t just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!
teaching children the correct names will help to keep them safe. Everyone's got a bottom is a story about Ben, his brother and sister learning and talking together. it's a tool for parents and carers to gently start a conversation with children about self protection.
Only For Me is an amazing picture book, which gently teaches young children that their body is private and that they have a right to protect their privacy. Only For Me instantly engages young children (aged 3 to 8) through its clever use of rhyme and beautiful illustrations by former Disney artist Nicole Mackenzie. It tackles an extremely difficult topic in a sensitive and age appropriate manner, guiding parents through the critical information that they need to impart.
A Father in the Making Busy Texas farmer Quinn Tucker is used to raising crops, not children. So when four nieces and nephews are left in his care, it's not long before he realizes they need a mother. But his search for a wife leads to the least likely woman for illiterate Quinn—schoolmarm Helen McKenna. City girl Helen has been told she'll never have children—and, it seems, a husband. So she jumps at the chance to be a mother to Quinn's little family. Though he is far from her image of an ideal husband, maybe a marriage in name will blossom into something more… Bachelor List Matches: A hand-picked bride for every bachelor in small-town Texas
