Transforming Conflict through Communication in Personal, Family, and Working Relationships

Transforming Conflict through Communication in Personal, Family, and Working Relationships

Author: Peter M. Kellett

Publisher: Lexington Books

Published: 2016-11-15

Total Pages: 435

ISBN-13: 1498515029

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A transformational approach to conflict argues that conflicts must be viewed as embedded within broader relational patterns and social and discursive structures. Central to this book is the idea that the origins of transformation can be momentary, situational, and small-scale or large-scale and systemic. The momentary involves shifts and meaningful changes in communication and related patterns that are created in communication between people. Momentary transformative changes can radiate out into more systemic levels, and systemic transformative changes can radiate inward to more personal levels. This book engages this transformative framework by bringing together current scholarship that epitomizes and highlights the contribution of communication scholarship and communication-centered approaches to conflict transformation in personal, family, and working relationships and organizational contexts. The resulting volume presents an engaging mix of scholarly chapters, think pieces, and personal experiences from the field of practice and everyday life. The book embraces a wide variety of theoretical and methodological approaches, including narrative, critical, intersectional, rhetorical, and quantitative. It makes a valuable additive contribution to the ongoing dialogue across and between disciplines on how to transform conflicts creatively, sustainably, and ethically.


Working Through Conflict

Working Through Conflict

Author: Joseph P. Folger

Publisher: Routledge

Published: 2021-04-08

Total Pages: 350

ISBN-13: 1000368467

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This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice. Covering a range of conflict settings, including interpersonal, group, and organizational conflicts, it includes an abundance of real-life case studies that encompass a spectrum of theoretical perspectives. Its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. This new edition features a new chapter presenting key principles students can practice to become more skillful at managing conflict, a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion. This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs. Online resources for instructors, including PowerPoint slides and an instructor's manual, can be found at www.routledge.com/cw/folger.


Communication and Conflict Transformation through Local, Regional, and Global Engagement

Communication and Conflict Transformation through Local, Regional, and Global Engagement

Author: Peter M. Kellett

Publisher: Lexington Books

Published: 2016-12-13

Total Pages: 457

ISBN-13: 1498514995

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Central to a transformational approach to conflict is the idea that conflicts must be viewed as embedded within broader relational patterns, and social and discursive structures—and must be addressed as such. This implies the need for systemic change at generative levels, in order to create genuine transformation at the level of particular conflicts. Central, also, to this book is the idea that the origins of transformation can be momentary, or situational, small-scale or micro-level, as well as bigger and more systemic or macro-level. Micro-level changes involve shifts and meaningful changes in communication and related patterns that are created in communication between people. Such transformative changes can radiate out into more systemic levels, and systemic transformative changes can radiate inwards to more micro- levels. This book engages this transformative framework. Within this framework, this book pulls together current work that epitomizes, and highlights, the contribution of communication scholarship, and communication centered approaches to conflict transformation, in local/community, regional, environmental and global conflicts in various parts of the world. The resulting volume presents an engaging mix of scholarly chapters, think pieces, and experiences from the field of practice. The book embraces a wide variety of theoretical and methodological approaches, as well as transformative techniques and processes, including: narrative, dialogic, critical, cultural, linguistic, conversation analytic, discourse analytic, and rhetorical. This book makes a valuable contribution to the ongoing dialogue across and between disciplines and people on how to transform conflicts creatively, sustainably, and ethically.


Comparative Dispute Resolution

Comparative Dispute Resolution

Author: Maria F. Moscati

Publisher: Edward Elgar Publishing

Published: 2020-12-25

Total Pages: 608

ISBN-13: 1786433036

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Comparative Dispute Resolution offers an original, wide-ranging, and invaluable corpus of chapters on dispute resolution. Enriched by a broad, comparative vision and a focus on the processes used to handle disputes, this study adds significantly to the discourse around comparative legal studies. Chapters present new understandings of theoretical, comparative and transnational dimensions of the manner in which societies and their legal systems respond to difficulties in social relations.


Communication for Constructive Workplace Conflict

Communication for Constructive Workplace Conflict

Author: Jessica Katz Jameson

Publisher: John Wiley & Sons

Published: 2023-04-21

Total Pages: 294

ISBN-13: 1119671655

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A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence. Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict draws directly from the author’s 25 years of experience performing conflict research in numerous corporations, hospitals, public agencies, multi-sector laboratories, and non-profit organizations. Following the intuitive LEARN model, readers are provided with the theoretical and empirical support for managing conflicts as they emerge and creating an environment for more productive conflict in real-world scenarios. Throughout the text, concise and accessible chapters integrate key literature from disciplines including Communication, Management and Negotiation, Political Science, Psychology, and Public Administration to illustrate the impact the larger organizational context has on communication, conflict, and the social environment within organizations. Offers practical implications for communication in daily activities in ways that support trust-building and positive relationships Presents a framework based on the Communication as Constitutive of Organization (CCO) model, Contains theoretical and research-based explanations and diverse case studies to provide practical guidance for organizational members at all levels Reinforces the LEARN model with engaging, class-tested activities that allow students to practice constructive conflict communication Examines the impact of societal trends and how each individual’s communication either promotes or impedes collaboration and constructive conflict interaction Featuring timely discussion of the impact of social distancing due to the COVID-19 pandemic and the roles of social media and online dispute resolution, Communication for Constructive Workplace Conflict is an excellent textbook for upper-level undergraduate and graduate students new to the field of conflict studies or organizational communication, a valuable supplement for students of management, organizational psychology, and public administration, and a useful reference for professional mediators, consultants, trainers, and managers.


Organizational Communication Theory and Research

Organizational Communication Theory and Research

Author: Vernon D. Miller

Publisher: Walter de Gruyter GmbH & Co KG

Published: 2024-07-01

Total Pages: 654

ISBN-13: 3110718502

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The Handbook of Organizational Communication Theory and Research offers concise, but thorough reviews of important research on traditional and emerging areas in organizational communication. Section One, Theory and Methods, provides an overview of the field’s history, prominent theories, and methodologies. Section Two, Processes, focuses on primal processes, such as leadership, organizational entry, conflict, power, and inclusion. Section Three, Contexts, focuses on the settings where organizational communication occurs, including teams and workgroups, networks, and organizational structure. Section Four, Technology, considers the development and introduction of new media and intelligent technologies into organizations. The final section, Emerging Areas, addresses communication issues associated with changing environmental, social, and political upheavals, including wellness, corporate social responsibility, and crisis response. The Handbook of Organizational Communication Theory and Research covers topics of pressing interest to current scholars and practitioners, many of which have not been addressed in previous handbooks.


Creating Restorative Justice

Creating Restorative Justice

Author: Gregory D. Paul

Publisher: Rowman & Littlefield

Published: 2021-04-07

Total Pages: 129

ISBN-13: 149857646X

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Discussion of the histories, meanings, and assumptions of restorative justice have enriched the development of its theory, research, and practices. While some of this work has addressed the role of communication, the treatment of communication within restorative justice remains rather under-developed. Communication plays a central role in processes of restoration and justice and a constitutive role in making restorative justice what it is. In Creating Restorative Justice: A Communication Perspective of Justice, Restoration, and Community, Gregory D. PaulandIan M. Borton argue that by centering communication in restorative justice as it occurs in various contexts (from families, to schools, to communities), we can simultaneously deepen our understanding, enrich our practice, and amplify our study of restoration and justice. From a communication perspective, restorative contexts both use and are created by the communication present. Any outcomes from restorative processes are thus the product of the communication both within and between restorative practices’ participants. As the world addresses the challenges presented by injustice, inequality, and insecurity, it is incumbent we expand our understanding of restorative processes to account for the vital role of communication.


The Routledge Handbook of Language in Conflict

The Routledge Handbook of Language in Conflict

Author: Matthew Evans

Publisher: Routledge

Published: 2019-05-10

Total Pages: 549

ISBN-13: 042960355X

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The Routledge Handbook of Language in Conflict presents a range of linguistic approaches as a means for examining the nature of communication related to conflict. Divided into four sections, the Handbook critically examines text, interaction, languages and applications of linguistics in situations of conflict. Spanning 30 chapters by a variety of international scholars, this Handbook: includes real-life case studies of conflict and covers conflicts from a wide range of geographical locations at every scale of involvement (from the personal to the international), of every timespan (from the fleeting to the decades-long) and of varying levels of intensity (from the barely articulated to the overtly hostile) sets out the textual and interactional ways in which conflict is engendered and in which people and groups of people can be set against each other considers what linguistic research has brought, and can bring, to the universal aim of minimising the negative effects of outbreaks of conflict wherever and whenever they occur. The Routledge Handbook of Language in Conflict is an essential reference book for students and researchers of language and communication, linguistics, peace studies, international relations and conflict studies.


What Anthropologists Do

What Anthropologists Do

Author: Veronica Strang

Publisher: Routledge

Published: 2021-05-10

Total Pages: 354

ISBN-13: 100018238X

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Why should you study anthropology? How will it enable you to understand human behaviour? And what will you learn that will equip you to enter working life? This book describes what studying anthropology actually means in practice, and explores the many career options available to those trained in anthropology. Anthropology gets under the surface of social and cultural diversity to understand people’s beliefs and values, and how these guide the different lifeways that these create. This accessible book presents a lively introduction to the ways in which anthropology's unique research methods and conceptual frameworks can be employed in a very wide range of fields, from environmental concerns to human rights, through business, social policy, museums and marketing. This updated edition includes an additional chapter on anthropology and interdisciplinarity. This is an essential primer for undergraduates studying introductory courses to anthropology, and any reader who wants to know what anthropology is about.