Toxic Client

Toxic Client

Author: Garrett Sutton

Publisher: Success DNA

Published: 2016-05

Total Pages: 0

ISBN-13: 9781944194031

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"To succeed in business you must learn how to recognize and avoid the Toxic Client. With useful stories everyone can relate to, Toxic Client will show you how to handle the problem customers" -- From Amazon.com.


Managing Challenging Clients

Managing Challenging Clients

Author: A. Oade

Publisher: Springer

Published: 2011-10-31

Total Pages: 188

ISBN-13: 0230358993

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Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.


Transforming Toxic Leaders

Transforming Toxic Leaders

Author: Alan Goldman

Publisher: Stanford University Press

Published: 2009-07-24

Total Pages: 185

ISBN-13: 0804772576

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Unlike other books written on "toxic leaders," this book takes issue with the predominant view that "toxic leaders are bad" and destructive to their companies. Rather, the author argues that even highly productive leaders have some toxic qualities central to their success story. The book redirects the conversation about toxicity in a more productive direction, as toxic leaders are not just viewed as villains and liabilities, but are also considered as potential assets, innovators, and rebels. Working on the premise that "toxicity is a fact of company life," the book provides organizations with a model and blueprint on the advantages to be gained from skillful anticipation, control, and handling of troubled and difficult leaders. In contrast to dysfunctional organizations that ignore toxicity or dwell on the perceived destructive impact of toxic leaders, successful companies come up with resourceful, innovative strategies for turning seeming deficits into opportunities.


Numbers that Matter

Numbers that Matter

Author: Evan Bulmer

Publisher: Business Expert Press

Published: 2018-03-05

Total Pages: 152

ISBN-13: 1631577980

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CEOs and business owners face an ever increasingly complex world in which they do business. They are making decisions from accessing viable markets to sell their products and services to attracting and retaining staff all whilst making sure the bills can be paid on time. There are thousands of decisions and actions being taken every day by the people in the businesses they lead. Are they the right ones? The ultimate scorecard of any business is the profit and loss statement and balance sheet, and this book will provide the equivalent of night vision- numbers vision- to improve that score dramatically. Unless you truly understand the numbers that matter it is the metaphorical equivalent of trying to drive a Maserati at 100 kph at night with the lights off and looking in the rear-vision mirror. So sit back and relax we are about to put the high beam on and have you safely looking forward into your heads up display.


The Rainmaker's Toolkit

The Rainmaker's Toolkit

Author: Harry Mills

Publisher: AMACOM

Published: 2004-03-05

Total Pages: 302

ISBN-13: 0814413218

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Few professional firms are able to consistently grow their fees and profits. Based on the concept of relationship marketing, The Rainmaker's Toolkit gives readers the tools, techniques, and strategies to help win and close bigger deals, helping them dramatically increase the odds of success...and sustain that level of accomplishment from year to year. The Rainmaker's Toolkit helps readers identify and maximize the potential growth opportunities in their companies and gives them a step-by-step system for building a high-profit practice. The book shows readers how to: * Identify high-profit customers and build lifelong relationships with them * Stand out from competitors by differentiating their firm, services, and people * Build a million dollar referral network. Packed with more than 80 reproducable tools and templates, The Rainmaker's Toolkit shows how to find the gold hidden within every company.


NCLEX-RN Exam Prep

NCLEX-RN Exam Prep

Author: Wilda Rinehart

Publisher: Pearson Education

Published: 2014

Total Pages: 1034

ISBN-13: 0789751062

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Annotation Updated to cover the changes in the exam announced to be released April 2013. Will include additional case studies and updated drug coverage.


NCLEX-RN Exam Cram

NCLEX-RN Exam Cram

Author: Wilda Rinehart

Publisher: Pearson Education

Published: 2010-11-16

Total Pages: 1034

ISBN-13: 0768697387

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1200+ Questions with Detailed Answers Covers exactly what you need to know to score higher on your NCLEX-RN® exam. Includes more than 1,250 sample test questions to help you determine whether you’re ready to take the actual exam. Our popular Cram Sheet tear card helps you remember key concepts and facts. Use our innovative Quick-Check Answer Key SystemTM to quickly find answers as you work your way through the questions. Written by Leading Nursing Experts! Wilda Rinehart has R.N., B.S.N., M.S.N., F.N.C., and F.P.N.P. degrees. Her experience includes staff nurse in surgery, labor, and delivery; public-health nurse; and family-planning nurse practitioner. She also was an instructor of surgical and obstetrical nursing. Diann Sloan has R.N., B.S.N., M.S.N., F.N.C., as well as MS. Ed. and Ph.D. in Education degrees. She has worked as a staff nurse in surgical nursing, pediatrics, and neonatal intensive care and as a pediatric nurse clinician. She has also been an instructor of pediatric and psychiatric nursing. Clara Hurd has R.N., B.S.N., M.S.N., and G.N.C. degrees. She is currently serving as an item-writing consultant with Prentice Hall Publishing. She has 31 years of experience and has worked as a staff nurse in medical-surgical nursing and the surgical intensive care unit. Ms. Hurd has taught in associate and baccalaureate nursing programs. Score Higher on the NCLEX-RN® Exam! Category: Test Preparation and Review Covers: Nursing NCLEX-RN® is a registered trademark of the National Council of State Boards of Nursing, Inc. (NCSBN), which does not sponsor or endorse this product.


NCLEX-PN Exam Prep

NCLEX-PN Exam Prep

Author: Wilda Rinehart Gardener

Publisher: Pearson Education

Published: 2015

Total Pages: 1009

ISBN-13: 0789753138

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"645 questions with detailed answers; includes alternate item formats"--Cover.


Women on Top

Women on Top

Author: Margaret Heffernan

Publisher: Penguin

Published: 2008-02-26

Total Pages: 292

ISBN-13: 110120186X

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More women are starting successful businesses than ever before. But what makes women leaders different? And how can others learn to capitalize on their strengths? Through interviews with hundreds of women entrepreneurs, Margaret Heffernan discovered that women are more values-oriented, more flexible, and less ego-driven than their male counterparts; as a result they're creating company cultures that are better able to meet the demands of the new economy. Heffernan's stories about real women making really serious profits is a must- read for all entrepreneurs-male or female, whether well established or just starting up-as well as anyone seeking to understand what it takes to do business today.


NCLEX-PN Exam Cram

NCLEX-PN Exam Cram

Author: Wilda Rinehart

Publisher: Pearson Education

Published: 2014

Total Pages: 598

ISBN-13: 0789753154

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Covers the critical information you'll need to know to score higher on your NCLEX-PN exam!