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Author: Arch G. Woodside
Publisher: Emerald Group Publishing
Published: 2014-07-31
Total Pages: 150
ISBN-13: 178441171X
DOWNLOAD EBOOKVolume 9, Tourists' and Customers' Behaviors and Evaluations, describes the benefits of taking a behaviorstoevaluations perspective in tourism and customer research. The thirteen papers in the volume include "the general theory of guest evaluations of service design/performances" by Woodside and Kozak
Author: Arch G. Woodside
Publisher: Emerald Group Publishing
Published: 2017-08-09
Total Pages: 197
ISBN-13: 1787430073
DOWNLOAD EBOOKThe chapters in this volume provide tools and evidence useful for deep understanding of tourists’ buying, consumption, and being through examinations of consumers’ self-descriptions of personal markers of their trip configurations.
Author: Metin Kozak
Publisher: Routledge
Published: 2009-01-13
Total Pages: 332
ISBN-13: 1135849110
DOWNLOAD EBOOKIn today’s highly competitive and global economy, understanding tourist behavior is imperative to success. Tourist behavior has become a cornerstone of any marketing strategy and action. Choosing, buying and consuming tourism/travel products and services includes a range of psycho-social processes and a number of personal and environmental influences that researchers and managers should take into account. This book provides an overview of such processes and influences and explains the basic concepts and theories that underlie tourist decision-making and behavior. It also incorporates a number of cases studies in order to aid readers to better appraise the application of those concepts and theories. The Handbook of Tourist Behavior will be of significant interest to researchers and students in tourism, leisure, marketing and psychology, and also to practitioners in the tourism industry.
Author: Philip Pearce
Publisher: Springer Science & Business Media
Published: 2012-12-06
Total Pages: 311
ISBN-13: 1461239249
DOWNLOAD EBOOKIn 1982, when my book The Social Psychology of Tourist Behaviour was published, it was almost possible to review academic research on tourism. In 1988, in a book of similar scale, such a review is almost impossible. The aim of the present volume is, therefore, to outline a body of work which adopts a consistent theme and method in exploring the topic of tourism. The approach is one of emphasising tourists' reactions and behaviours. The work is both behavioural and cognitive, and stems principally from applied traditions in social and environmental psychology. The examples of tourist studies tend to be Australian, British, and North American, principally because work elsewhere in psychological studies of tourists is less well organised. The nationality of the researchers should not, however, confine the application of the research findings, since while the examples may be specific the results are applicable in Brisbane, Bognor or Bogota. The book is intended not just for academic tourism researchers but also for all psychologists, so that they might note an understudied phenomenon within their discipline. For leisure researchers it is hoped that it will provide an opportunity for them to see developments parallel to their own research efforts in studying recreational behaviour. Is it also a volume for tourism managers and executives? In part it is, and the sections such readers might find of particular interest are Chapters 1, 2, 3 and 9.
Author: Philip L. Pearce
Publisher: Channel View Publications
Published: 2005-01-01
Total Pages: 250
ISBN-13: 184541022X
DOWNLOAD EBOOKTourism is an inherently social phenomenon. Tourists travel with others and experience places and cultures through interacting with both familiar and unfamiliar others. This volume presents a thorough tour of the social psychological processes which underpin contemporary travel. The fascinating phenomenon of tourist behaviour deals with topics such as motivation, destination choice, travellers' on site experiences, satisfaction and learning. This book uses an array of developing and recently constructed conceptual frameworks to both synthesise what is established, and to create new insights and directions for further analysis and, ultimately, management action.
Author: Susan Horner
Publisher: Routledge
Published: 2016-04-28
Total Pages: 667
ISBN-13: 1317746899
DOWNLOAD EBOOKNow fully revised and updated, the third edition of this bestselling text provides students with a vital understanding of the nature of tourism and contemporary tourists behaviour in political, social and economic context and how this knowledge can be used to manage and market effectively in a variety of tourism sectors including: tourism operations, tourist destinations, hospitality, visitor attractions, retail travel and transport. This third edition has been updated to include: New material on the impacts of IT on research and marketing communications, the rise and influence of social media and virtual technology, the growth in the interest of sustainable tourism products including slow food, the experience economy and new consumer experiences including fulfilment. New international case studies throughout including growth regions such as the Middle East, Russia, Europe, China, India and Brazil. New companion website including Power point slides and a case archive. Each chapter features conclusions, discussion points and essay questions, and exercises, at the end, to help tutors direct student-centred learning and to allow the reader to check their understanding of what they have read. This book is an invaluable resource for students following tourism courses.
Author: Michael Volgger
Publisher: Emerald Group Publishing
Published: 2019-11-29
Total Pages: 265
ISBN-13: 1838670726
DOWNLOAD EBOOKCombining ideas of sustainable development, strategic marketing and branding with space design and architecture, this volume offers contemporary perspectives on the development and impact of 'atmospheric quality' in tourism and hospitality service situations. Topics discussed include: silent airports, ambient odours and, co-created atmospheres.
Author: Akimasa Fujiwara
Publisher: Springer Science & Business Media
Published: 2013-06-04
Total Pages: 305
ISBN-13: 4431543791
DOWNLOAD EBOOKThis book aims to provide a good understanding of and perspective on sustainable transport in Asia by focusing on economic, environmental, and social sustainability. It is widely acknowledged that the current situation and trends in transport are not always sustainable in Asia, due in part to the fast-growing economy and the astounding speed of urbanization as well as least-mature governance. As essential research material, the book provides strong support for policy makers and planners by comprehensively covering three groups of strategies, characterized by the words “avoid” (e.g., urban form design and control of car ownership), “shift” (e.g., establishing comprehensive transportation systems and increasing public transportation systems for both intracity and intercity travel), and “improve” (e.g., redesign of paratransit system, low-emission vehicles, intelligent transportation systems, and eco-life). These are elaborated in the book alongside consideration of the uncertainty of policy effects in the future. The book is also valuable for scholars and scientists because of the diverse methodologies presented and proposed herein. Among those are the four-step model with full feedback mechanisms, the bi-level programming model with sustainability goals, data envelopment analysis and stochastic frontier analysis approaches, structural equation models, discrete and/or continuous choice models, copula-based models, survival models, and driving risk models with short-term memory. Using data collected from more than ten Asian cities, including those in both developed and developing nations, the pathway to sustainable transport in Asia gradually becomes clear.
Author: Junyi Zhang
Publisher: Elsevier
Published: 2019-09-17
Total Pages: 452
ISBN-13: 0128162848
DOWNLOAD EBOOKTransport and Energy Research: A Behavioral Perspective deals with the transport issues associated with energy from a behavioral perspective in an interdisciplinary and systematic way. Existing transport and energy research has focused on technologies and energy efficiency; however, more efficient technologies do not necessarily lead to energy reduction. Unfortunately, very limited behavioral research can be found in the literature. This book covers major transport modes in major countries. It emphasizes the importance of researching the behaviors of not only transport and energy service users, but also transport and energy service providers, policy makers, organizations, company managers, and other stakeholders who are involved in and/or affected by transport and energy policies. It not only overviews the history of relevant research and presents new developments but also extensively discusses the future research issues. Various findings are summarized for reducing energy consumption from a behavioral perspective. This book provides readers with behavioral insights into more effective policymaking. Behavioral interventions are recommended as a key policy instrument for reducing energy consumption in a sustainable way. It provides policy makers with comprehensive insights into making more effective policies over the whole process of policymaking. The book can serve as a handbook for researchers and a textbook for graduate students in the fields of transport, energy, environment, planning, public policy, behavioral studies, and so on. - Examines transport and domestics issues associated with energy from a behavioral perspective in both an interdisciplinary and comprehensive way - Offers an overview of current relevant research and the most recent developments - Provides rich information about future research trends and innovative insights into effective policymaking
Author: Arch G. Woodside
Publisher: Emerald Group Publishing
Published: 2008-07-25
Total Pages: 393
ISBN-13: 0762314516
DOWNLOAD EBOOKPresents answers to the following questions: how do tourists go about seeking high novelty and yet return to the same destination? How do some firms in the same industry end up embracing industrial tourism while other firms reject such business models? How do executive leadership styles affect employee satisfaction in international tourist hotels?
