The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.
Notable for its use of real document examples drawn from actual healthcare settings, in addition to its central section’s extended focus on narrative medicine and new media writing, Healthcare Writing: A Practical Guide to Professional Success provides a wide-ranging, much-needed contemporary perspective on the modes and contexts of writing most pertinent to today’s healthcare professionals. Aimed at students enrolled in university- or college-level healthcare programs, healthcare communication specialists, as well as at current clinical practitioners seeking a portable reference and guide, this book combines a detailed discussion of approaches to key healthcare document types—both professional and academic—with a thorough but accessible overview of essential points of grammar, punctuation, and style.
The cultural groups discussed in this guide include African American, Anglo-American, Asian, Hispanic/Latino, Jewish, Middle Eastern, Native American, Russian, South Asian, and Southeast Asian. The book also discusses cultural patterns, including values, worldview and communication, time orientation, pain, family/gender issues, pregnancy and birth, children, end of life, and health beliefs and practices. The sections on health beliefs and practices are especially informative. This is a very handy pocket resource that broadly describes selected cultural groups. It includes a mnemonic (the 4 C's of Culture) to help healthcare professionals remember the questions to ask each patient: CALL (what do you call the problem?), CAUSE (what do you think caused the problem?), COPE (how do you cope with the problem?), and CONCERNS (what are your concerns?). This book should be required for all health professionals and students.
The goal of this concise guide is to provide a resource of “non-medical” skills and practices that have been shown to help healthcare trainees reach their peak performance. There are many aspects of the healthcare education and training process that are necessary for excelling, preparing for the next stage, and thriving at the level of the trainee’s end goal. However, certain additional skills and principles are essential in reaching peak performance during training, career, and life. Often overlooked in formal training, these skills and principles can be found in a range of areas, including leadership, goal-setting, mentorship, relationships, skills-training, stoicism, and financial planning, to name just several. All are critical in medical-career development, but learning these skills and principles often requires searching through numerous resources to aquire the needed information. Having completed the rigorous training involved in these professions, the accomplished chapter authors of this easy-to-read title offer insightful key points and tangible action items in each section, geared specifically to the trainee and their training education. In addition, authors from various non-medical sectors and professional backgrounds have contributed their expertise to this compendium, giving the book important interdisciplinary coverage. An invaluable and timely contribution to the health career development literature, The Successful Health Care Professional’s Guide will be of great interest to medical students, residents, fellows and all allied health professionals looking to develop the most successful and fulfilling career possible.
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
"This book will be constructed as a guidebook for healthcare organizations that are attempting BI/DW. It will address the primary functions of a business intelligence capability and how BI can ease the increasing regulatory reporting pressures on all healthcare organizations. Also included will be tables, checklists and a few forms. Tenative chapter contents: Chapter 1: What is Healthcare BI? Chapter 2: The Five Disciplines of Business Intelligence Chapter 3: The Importance of ETL Chapter 4: Starting with Data Governance Chapter 5: Creating a BI team Chapter 6: Data Modeling for Healthcare Chapter 7: Gaining Support for your BI program Chapter 8: Ensuring good User Adoption Chapter 9: Marketing Your BI Program Chapter 10: Maintaining Your BI Program"--
Integrated Care: A Guide for Effective Implementation provides a detailed, thoughtful, and experience-based guide to the complex and potentially overwhelming process of implementing an integrated care program. The advantages of integrated care from both the clinical and administrative perspectives are many, including better detection of illness, improvement in overall health outcomes, a better patient care experience, flexibility in responding to policy and financial changes, and an emphasis on return on investment. The book addresses the emerging framework of core principles for effective integrated care, reviews the most up-to-date research on implementation, and presents practice-based experience to serve as a guide. This information is useful in both traditional integration of behavioral health into general medical settings (often primary care) or integrating general medical care into a specialty mental health or substance use treatment setting. Because administrators, clinicians, policy makers, payers and others need guidance in determining what effective implementation looks like, the authors offer a three-part examination of the key components of an implementation strategy and explore the elements essential for success. The book is grounded in the authors' real-world expertise and offers readers practical, accessible information and support: Often efforts to implement an integrated care program fail because the model is more than just "plug and play." To address this misconception, the authors explore the successful implementation from every angle -- from leadership, primary care, therapist, psychiatric provider, and policy perspectives. As procedural and institutional hurdles are being overcome, codes for integrated care have been adopted. Accordingly, the book provides in-depth coverage of finance and funding models, challenges to billing, and emerging payment models. Each of the chapter authors were selected for their direct clinical experience in various integrated environments, their leadership in ushering teams through these initiatives, and/or their deep knowledge of payment and policy barriers. Impediments to the widespread implementation of evidence-based programs include payment and regulatory barriers, lack of a workforce trained in effective collaboration, and cultural differences between the worlds of primary care and behavioral health care. Integrated Care: A Guide for Effective Implementation helps health care leaders and providers overcome these obstacles to implement a successful, patient-centered integrated care program.
Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as "difficult." Some studies indicate that physicians identify 15% or more of their patients as "difficult." The negative feelings that physicians have toward these patients may lead to frustration, cynicism. and burnout. Changing How We Think about Difficult Patients uses a multi-tiered approach to bring awareness to the difficult patient conundrum, then introduces simple, actionable tools that every physician, nurse, and caregiver can use to change their mindset about the patients who challenge them. Positive thoughts lead to more positive feelings and more effective treatments and results for patients. They also lead to more satisfaction and decreased feelings of burnout in healthcare professionals. How does this book give you an advantage? Caring for difficult patients poses a tremendous challenge for physicians, nurses, and clinical practitioners. It may contribute significantly to feelings of burnout, including feelings of exhaustion, cynicism, and lost sense of purpose. In response, Dr. Naidorf offers a pragmatic approach to accepting patients the way they are, then provides strategies for providers to find more happiness and satisfaction in their interactions with even the most challenging patients and families. Here are just some of the topics the author discusses in detail: What Makes a "Good" Patient? The Four Core Ethical Principals of the Clinician-Patient Relationship The Four Models of the Physician-Patient Relationship What Challenges Anybody with Illness or Injury? How "Good" Patients Handle the Challenges of Illness and Injury Six Common Reactions to Illness and Hospitalization On "Taking Care of the Hateful Patient" Standards for Education in Medical Ethics De-escalation Strategies Cultural, Structural, and Language Issues Types of Patients Who Tend to Challenge Us The Think, Feel, Act Cycle Recognizing Our Preconceived Thoughts Three Common Thought Distortions About Patients Asking Useful Questions Getting Out of the Victim Mentality Guiding our Thoughts Through a Common Scenario Show Compassion, Feel Compassion If you're a healthcare provider or caregiver, Changing How We Think about Difficult Patients will give you the benefit of understanding your most challenging patients, and a roadmap to positively changing your mindset and actions to better deliver care and compassion for all.
