The Six Sigma Handbook, Third Edition, Chapter 6 - The Define Phase
Author: Thomas Pyzdek
Publisher: McGraw Hill Professional
Published: 2009-09-25
Total Pages: 36
ISBN-13: 0071733906
DOWNLOAD EBOOKThe following is a chapter from the fully updated and revised The Six Sigma Handbook, Third Edition. It covers the management systems and statistical tools that are the foundation of Six Sigma. The book's presentation is based on the DMAIC (Define, Measure, Analyze, Improve, Control) implementation strategy for Six Sigma, with focus on the management responsibilities and problem-solving methodologies.