Life is a series of negotiations—from who will make the morning coffee to the landing of a multi-million-dollar contract. Each successful negotiation is a victory, but how is success measured? And after a negotiation is completed, what are the implications for the future? In The Savvy Negotiator, William Morrison addresses these questions in the context of two simple, but profound, ideas: (1) We negotiate to set the ground rules for a future relationship; (2) We negotiate to satisfy our needs. In other words, a negotiation is not simply a transaction, but an opportunity to develop a dynamic relationship; whatever the outcome, there will be future effects. If a negotiation is not designed to provide some benefit to the negotiator, there is no reason to engage. Morrison develops these themes against the backdrop of a general evolution in negotiation theory and practice—from an antagonistic WIN/LOSE approach to the more collaborative WIN/WIN approach. Through dozens of engaging examples, from business and other areas (such as home and car buying), he demonstrates the eight key concepts that underlie any negotiation, and offers many practical strategies for conducting successful and satisfying negotiations in virtually any situation. Along the way, he highlights such timely issues as the role of ethics in negotiation and the impact of the Internet on communication dynamics.
Whether it’s at home or at work, so much of our lives involves negotiating to get what we want. From negotiating a higher salary, to lowering costs from suppliers, to hammering out a new contract with a major customer, or even deciding where to go on vacation, the only way to consistently arrive at successful conclusions is to master the art of negotiation. Updated with completely new tactics and strategies, How to Become a Better Negotiator lets readers in on the same high-level skills that experienced negotiators use.Packed with fill-in-the-blank sections, tips, quizzes, and chapter reviews, the book covers important topics such as listening, assertiveness, and how to deal with hostile opponents. In addition, the book now features new chapters on:preparation, including identifying issues and interests, and determining alternatives to a deal and reserve price • the five basic steps of negotiation and “doing the deal” • and typical negotiating pitfalls and how to avoid them.
Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation – strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.
DR. GARY S. GOODMAN is the best-selling author of more than twentyfive books and thousands of articles. He is also creator of the applauded training program, “Best Practices in Negotiation,” offered at U.C. Berkeley and UCLA Extension, as well as at organizations worldwide. As an attorney, Fortune 1000 management consultant, and celebrated speaker and lecturer, Dr. Goodman has personally negotiated more than a thousand contracts for his companies and for his clients. Drawing from the best-published sources and his own ample experiences, Dr. Goodman shares tips and techniques for negotiating everyday transactions as well as mega-deals. You will discover: The six-step Anatomy of a Negotiation Transaction, a guide from the inception to the execution of an agreement How to avoid common pitfalls and dirty tricks when negotiating How not to give away the store The 3 “T”s in any negotiation: Text, Tone, and Timing When you should grab their first offer The secret to detecting 3 types of liars How to read your counterpart’s pain threshold The best way to counter dirty tricks No Job Offer? Negotiate Reconsideration! How to negotiate Less Job Stress! Five traps to avoid in preparing for a negotiation Unique and counter-intuitive advice to finding better bargains on cars and housing There is a lot of room for creativity in negotiating, but few folks pay attention to the possibilities. You need LOTS of tools, techniques, strategies, ploys, feints, and bluffs in order to come out on top. That’s why expert negotiator Dr. Gary Goodman has provided you with no fewer than 77 Best Practices!
Business Issues in the Arts is a text designed to address some of the most prescient business issues that nonprofit arts organizations face today. This text is not a how-to but an in-depth dive into fourteen topics and their associated theories to augment learning in arts administration programs. With contributions from leading academics in arts administration, the book guides readers through an exploration of those topics which have been found by practitioners to be most vital and least explored. Chapters include numerous case examples to illustrate business theory in the artistic and creative environment. The academic contributors themselves each come with both professional backgrounds and research experience, and they are each introduced at the start of their chapters, allowing for a collection of voices to navigate through some oftentimes challenging topics. This book is designed for an advanced undergraduate course or a stand-alone graduate course on the intersection of business and management and the cultural and creative industries, especially those focusing on business issues in the arts.
Master the art of getting what you need with a more collaborative approach to negotiation Quantum Negotiation is a handbook for getting what you need using a mindset and behaviors based on a refreshingly expansive perspective on negotiation. Rather that viewing every negotiation as an antagonistic and combative relationship, this book shows you how to move beyond the traditional pseudo win-win to construct a deal in which all parties get what they need. By exploring who we are as negotiators in the context of social conditioning, this model examines the cognitive, psychological, social, physical, and spiritual aspects of negotiation to help you produce more sustainable, prosperous, and satisfying agreements. We often think of negotiation as taking place in a boardroom, a car dealership, or any other contract-centered situation; in reality, we are negotiating every time we ask for something we need or want. Building more robust negotiation behaviors that resonate beyond the boardroom requires a deep engagement with others and a clear mindset of interdependence. This book helps you shift your perspective and build these important skills through a journey of discovery, reflection, and action. Rethink your assumptions about negotiations, your self-perception, your counterpart, and the overall relationship Adopt new tools that clarify what you want, why you need it, and how your counterpart can also get what they want and need Challenge fundamental world views related to negotiation, and shift from adversarial to engaging and satisfying Understand the unseen forces at work in any negotiation, and prevent them from derailing your success In the interest of creating an environment that elevates everyone’s participation and assists them in reaching their full potential, Quantum Negotiation addresses the reality of hardball and coercion with a focus on engaging the human spirit to create new opportunities and resources.
This book provides a comprehensive reference guide to negotiation and mediation. Negotiation skills can be learned--everything from managing fairness and power and understanding the other side and cultural differences to decision-making, creativity, and apology. Good negotiation is best approached from a multidisciplinary perspective that combines the best of theory and practice.
Bid to Win on eBay takes an in-depth look at strategies for bidding in eBay online auctions. Competitive bidding tactics are explored that help the reader competitively position in eBay auctions. Strategic bidding enhances the enjoyment of buying on eBay and helps the reader remain aware and alert leading to a safer and more enjoyable experience with eBay auctions.
A Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today’s workplace. Known for its holistic overview of communication, solid research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Seventh Edition, author Geraldine E. Hynes and new co-author Jennifer R. Veltsos preserve the book’s strategic perspective and include new updates to reflect the modern workplace. The new edition adds a chapter on visual communication that explains how to design documents, memorable presentations, and impactful graphics. New coverage of virtual teams, virtual presentations, and online communication help students avoid common pitfalls when using technology. "This is probably the best book on Managerial Communication in the market." –Astrid Sheil, California State University San Bernardino
In a world where ethical dilemmas are a constant presence, "Decoding Right from Wrong: 7 Key Strategies for Ethical Decision-Making" emerges as a beacon of guidance and enlightenment. Authored by a seasoned philosopher and ethics expert, this thought-provoking book delves deep into the complex terrain of morality and ethics, offering a comprehensive roadmap to navigate the intricacies of ethical decision-making. The journey begins with an engaging introduction, unraveling the enigma of ethics and moral dilemmas. The author explores the definitions of ethics and morality, setting the stage for readers to comprehend the intricate web of moral decision-making that awaits them. The heart of the book lies in its seven key strategies, each meticulously crafted to empower individuals to make ethically sound choices in the face of uncertainty. These strategies are a well-structured path to not just understand ethics, but to embrace it as a fundamental aspect of decision-making. The second chapter embarks on a journey of self-discovery, encouraging readers to clarify their personal values, a crucial foundation for ethical decision-making. By identifying core values and reflecting on personal beliefs and principles, readers gain insight into the compass that guides their choices. "Decoding Right from Wrong" doesn't leave you to navigate the moral labyrinth on your own. It guides you in seeking objective standards, examining the importance of external frameworks, and introducing you to the rich tapestry of philosophical approaches such as Utilitarianism, Deontology, and Virtue Ethics. As the book unfolds, you'll learn to weigh potential outcomes and consider both short-term and long-term effects, enabling you to evaluate consequences like a seasoned ethicist. It encourages you to probe deeper, to assess intention and motivation, and to uncover hidden agendas or biases that may affect your ethical compass. The ethical journey continues by analyzing the broader dimensions of ethics, encompassing rights, fairness, and the impact on stakeholders. It equips you with the tools to engage in ethical reasoning, applying critical thinking and utilizing ethical decision-making models to reach sound conclusions. But it doesn't stop there. "Decoding Right from Wrong" champions the idea of seeking advice and diverse perspectives, advocating the wisdom of consulting trusted advisors to enrich your ethical decision-making process. Empathy and moral imagination take center stage in the ninth chapter, emphasizing the importance of understanding and connecting with others' experiences. This profound quality can refine one's ethical judgment, fostering a more compassionate and just approach to decision-making. In the grand finale, the book underscores the significance of acting with integrity. It inspires readers to be accountable for their choices and to navigate ethical dilemmas courageously, even in the face of adversity. "Decoding Right from Wrong: 7 Key Strategies for Ethical Decision-Making" is a transformative journey that equips readers with the knowledge and tools to make ethically sound decisions in both their personal and professional lives. It's a must-read for anyone who seeks to better understand the intricate interplay between ethics, morality, and the decisions we make every day.
