The Routledge Handbook of Service Research Insights and Ideas

The Routledge Handbook of Service Research Insights and Ideas

Author: Eileen Bridges

Publisher: Routledge

Published: 2020-04-02

Total Pages: 541

ISBN-13: 1351245228

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The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world’s leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design. The volume goes beyond previous publications by drawing together material from different functional areas, including marketing, human resource management, and service process design and operations. These topics are important in helping readers become knowledgeable about how different functional areas interact to create a successful customer experience. This book is ideal as a first port of call for postgraduate students desiring to get up to speed quickly in the services discipline. It is also a must-read for academics new to services who want to access cutting-edge research.


Routledge Handbook on Consumption

Routledge Handbook on Consumption

Author: Margit Keller

Publisher: Taylor & Francis

Published: 2017-02-10

Total Pages: 508

ISBN-13: 1317380908

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Consumption research is burgeoning across a wide range of disciplines. The Routledge Handbook on Consumption gathers experts from around the world to provide a nuanced overview of the latest scholarship in this expanding field. At once ambitious and timely, the volume provides an ideal map for those looking to position their work, find new analytic insights and identify research gaps. With an intuitive thematic structure and resolutely international outlook, it engages with theory and methodology; markets and businesses; policies, politics and the state; and culture and everyday life. It will be essential reading for students and scholars across the social and economic sciences.


The Routledge Handbook to Global Political Economy

The Routledge Handbook to Global Political Economy

Author: Ernesto Vivares

Publisher: Routledge

Published: 2020-04-16

Total Pages: 1258

ISBN-13: 1351064525

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The Routledge Handbook to Global Political Economy provides a comprehensive guide to how Global Political Economy (GPE) is conceptualized and researched around the world. Including contributions that range from traditional International Political Economy (IPE) to GPE approaches, the Handbook gathers the investigations, varying perspectives and innovative research of more than sixty scholars from all over the world. Providing undergraduates, postgraduates, teachers and researchers with a complete set of traditional, contending and regional perspectives, the book explores current issues, conceptual tools, key research debates and different methodological approaches taken. Structured in five parts methodologically correlated, the book presents GPE as a field of global, regional and national research: • historical waves and diverse ontological axes; • major theoretical perspectives; • beyond traditional perspectives; • regional inquiries; • research arenas. Carefully selected contributions from both established and upcoming scholars ensure that this is an eclectic, pluralist and multidisciplinary work and an essential resource for all those with an interest in this complex and rapidly evolving field of study.


The Routledge Handbook of Integrated Reporting

The Routledge Handbook of Integrated Reporting

Author: Charl de Villiers

Publisher: Routledge

Published: 2020-05-11

Total Pages: 487

ISBN-13: 1000070352

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This timely handbook provides a current and comprehensive examination of integrated reporting, both practical and research-based. It offers insights and different perspectives from more than 60 authors, including representatives of the International Integrated Reporting Council, Integrated Reporting Committee of South Africa, professional bodies and audit firms, as well as leading academics in the fields of integrated reporting, sustainability reporting and corporate social responsibility. This collected work provides an in-depth review of the development of integrated reporting, with a focus on the interpretation and guidance provided by the International Integrated Reporting Council. It encourages the development of new thinking and research topics in the area of integrated reporting (such as links between integrated reporting and reports focused on financial and corporate social responsibility matters), as well as showcasing how integrated reporting issues are seen and practiced in different parts of the world. The chapters include reviews of the most recent research, practitioner viewpoints, conceptual pieces, case studies and disclosure analyses. Accessible and engaging, this handbook will be an invaluable overview for those new to the field or those who are interested in ensuring they are up to date with its developments, as well as those who are concerned with how to construct an integrated report.


The Routledge Handbook of Policy Styles

The Routledge Handbook of Policy Styles

Author: Michael Howlett

Publisher: Routledge

Published: 2021-02-28

Total Pages: 524

ISBN-13: 1000364194

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This Handbook provides a systematic overview of the study of policy styles provided by leading experts in the field. The book unites theoretical bases and advancements in practice, ranging from the fundamentals of policy styles to its place in greater policy studies, and responds to new questions regarding policy style dynamics across a range of government levels and activities, including contemporary trends affecting styles such as the use of digital tools and big data in government. It is a comprehensive reference for students and scholars of public policy. Key features: consolidates and advances the contemporary body of knowledge on policy styles and defines its distinctiveness within broader policy studies; provides a detailed picture of national policy styles in a wide range of countries as well as insights concerning sectoral and other kinds of styles within countries, including executive styles and styles of policy advice; systematically explores questions dealing with how policy styles impact policy goals, and the realization of policies, including how styles affect instruments choices and impact; provides a guide to future comparative research pathways and cross-sectoral dialogue on the concept and practice of policy styles. The Routledge Handbook Policy Styles is essential reading and an authoritative reference for scholars, students, researchers and practitioners of public policy, public administration, public management as well as for comparative politics and government, public organizations and individual policy areas such as health policy, welfare policy, industrial policy, environmental policy, among others.


The Routledge Handbook of Tourism Research

The Routledge Handbook of Tourism Research

Author: Cathy H.C. Hsu

Publisher: Routledge

Published: 2012-08-21

Total Pages: 458

ISBN-13: 1136338152

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The Routledge Handbook of Tourism Research is a compendium of some of the most relevant issues affecting tourism development today. The topics addressed in this book provide some new thinking for those involved in tourism research. This book takes the reader from the beginnings of tourism research to a discussion of emerging forms of tourism and selected examples of tourism development. The underlying theoretical dimensions are reviewed, analysed and discussed from a number of perspectives. This book brings together leading researchers, many of whom are members of the International Academy for the Study of Tourism, to discuss tourism today and its future. The works included in this volume are diverse, in terms of geographical context, research methodology, root discipline, and perspective. This book represents studies based in Europe, North America, Oceania, and Asia. Research methodologies include both quantitative and qualitative. Both macro and micro issues are discussed from the economic, psychological, sociological, political science, marketing, and other perspectives, which reflect the interdisciplinary nature of tourism studies. This book is divided into 6 sections. Section 1 considers the foundations for tourism research. Section 2 discusses the implications for destination management and section 3 discusses planning for tourism development. Section 4 covers human capital for tourism development. And finally, section 5 evaluates emerging forms of tourism and then section 6 offers insights into tourism evolution. It offers the reader a comprehensive synthesis of this field, conveying the latest thinking and research. The text will provide an invaluable resource for all those with an interest in tourism research. This is essential reading for students, researchers & academics of Tourism as well as those of related studies in particular Leisure, Hospitality & Development Studies.


The Routledge Handbook of Justice and Home Affairs Research

The Routledge Handbook of Justice and Home Affairs Research

Author: Ariadna Ripoll Servent

Publisher: Routledge

Published: 2017-11-22

Total Pages: 921

ISBN-13: 1317292561

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Justice and Home Affairs is one of the fastest expanding areas of research in European Studies. The European response to security concerns such as terrorism, organised crime networks, and drug trafficking as well as to the challenge of managing migration flows are salient topics of interest to an increasing number of scholars of all disciplines, the media and general public. This handbook takes stock of policy development and academic research in relation to justice and home affairs and analyses the field in an unprecedented thematic depth. The book comprehensively investigates the field from the perspective of the three dimensions central to European integration: the sectoral (policies), the horizontal (states, regions) and the vertical (institutions, decision-making) dimensions. It also discusses the most important theoretical approaches used in this research area and provides the reader with a state of the art picture of the field. By adopting such a comprehensive and broad-based approach, the handbook is uniquely positioned to be an important referent for scholars, practitioners and students interested in the area of justice, home affairs and European politics.


Routledge Handbook of Sustainable and Regenerative Food Systems

Routledge Handbook of Sustainable and Regenerative Food Systems

Author: Jessica Duncan

Publisher: Routledge

Published: 2020-08-13

Total Pages: 481

ISBN-13: 0429882785

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This handbook includes contributions from established and emerging scholars from around the world and draws on multiple approaches and subjects to explore the socio-economic, cultural, ecological, institutional, legal, and policy aspects of regenerative food practices. The future of food is uncertain. We are facing an overwhelming number of interconnected and complex challenges related to the ways we grow, distribute, access, eat, and dispose of food. Yet, there are stories of hope and opportunities for radical change towards food systems that enhance the ability of living things to co-evolve. Given this, activities and imaginaries looking to improve, rather than just sustain, communities and ecosystems are needed, as are fresh perspectives and new terminology. The Routledge Handbook of Sustainable and Regenerative Food Systems addresses this need. The chapters cover diverse practices, geographies, scales, and entry-points. They focus not only on the core requirements to deliver sustainable agriculture and food supply, but go beyond this to think about how these can also actively participate with social-ecological systems. The book is presented in an accessible way, with reflection questions meant to spark discussion and debate on how to transition to safe, just, and healthy food systems. Taken together, the chapters in this handbook highlight the consequences of current food practices and showcase the multiple ways that people are doing food differently. The Routledge Handbook of Sustainable and Regenerative Food Systems is essential reading for students and scholars interested in food systems, governance and practices, agroecology, rural sociology, and socio-environmental studies.


The Routledge Handbook of Positive Communication

The Routledge Handbook of Positive Communication

Author: José Antonio Muñiz Velázquez

Publisher: Routledge

Published: 2019-01-15

Total Pages: 569

ISBN-13: 1351801597

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The Routledge Handbook of Positive Communication forms a comprehensive reference point for cross-disciplinary approaches to understanding the central role of communication in the construction of hedonic and eudemonic happiness,or subjective and psychological well-being. Including contributions from internationally recognized authors in their respective fields, this reference uses as its focus five main scenarios where communication affects the life of individuals: mass and digital media, advertising and marketing communication, external and internal communication in companies and organizations, communication in education, and communication in daily life interactions.


The Palgrave Handbook of Service Management

The Palgrave Handbook of Service Management

Author: Bo Edvardsson

Publisher: Springer Nature

Published: 2022-05-24

Total Pages: 1031

ISBN-13: 3030918289

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This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as “a set of organizational competencies for enabling and realizing value creation through service,” it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology. This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.