Mouradian, who is not identified, begins before the dawn of civilization to trace the quest for product quality to the present, project it into the 21st century. He often delves into the techniques, strategies, principles, and philosophies used through the centuries, but assumes no technical background. Annotation copyrighted by Book News, Inc., Portland, OR.
Over the last decade, some businesses have been transformed out of all recognition using the power of the Quality concept, others have failed miserably attempting to apply the same principles.
The Quality Revolutionidentifies Lessons For All Managers. Anyone With Vision And Determination Can Lead Their Own Quality Revolution. It Looks At How Successful Companies Have Transformed Their Business With Quality And Obtained Major Benefits As A Result. With This Book You Will Learn How To Sustain A Revolution In Your Own Organisation, Whether It Is A Multinational, A Small Business Or A Manufacturing Unit.
Before Americans were learning how to do business from the Japanese, the Japanese were learning from an American--a brilliant iconoclast named W. Edwards Deming, whose Fourteen Point philosophy for managing quality is largely responsible for that country's economic triumph. That philosophy, its charismatic inventor, and the story of its adoption by American companies like Ford, General Motors, Nashua Corporation, and Xerox are profiled in this immensely readable, well-researched book. Clearly and incisively, The Man Who Discovered Quality beckons us away from number-crunching and management by objective toward customer satisfaction, constant improvement of every management process, and ongoing employee involvement. The result is a front-line report on the revolution that changed "quality" from a hip buzzword into a science.
World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolution, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wearable sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manufacturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individuals. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frameworks that advance progress.
How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management throughout the whole organization, and focus on satisfying their customers, employees and other stakeholders better than their competitors, are well equipped with the necessary capabilities to survive. It is a must read book for academicians, practitioners, managers and students interested in learning about the quality management philosophy, principles, tools and methods to be used in building a sustainable future where the challenges of the 4th Industrial Revolution -- Industry 4.0 --are regarded and used as opportunities for survival and further growth.
Quality is generally understood as ‶fitness for use″ or ‶conforming to requirements″. However, a detailed understanding of quality concepts will indicate that it is not as simple as that. On the contrary, it is a concept with various facets and different applications in different contexts. A thorough understanding of it will yield great benefits. Already, the concept of quality has crept into our social life as ‶Quality Time″ and ‶Quality Life″, meaning the time or life spent in the most useful and enjoyable way, contributing to the wellness of individuals, society, and the surroundings. The implementation of Quality in Technology and Services will yield tremendous benefits, and a typical example is Japan, which grew from scratch to a developed nation after the Second World War by manufacturing quality products. It is quite justifiable to understand that if each one of us contributes to quality in whatever endeavour we pursue, we are contributing to the growth of our beloved great nation. It is heartening to note that there are already many Indian establishments that have bagged coveted international quality awards, indicating that we are progressing fast in the right direction in the quality arena. Essentially, with about thirty-six years of experience in the quality & reliability domain and its implementation as a project executive in the Indian Space Research Organisation (ISRO), I feel that every one of us should have a very good understanding of quality concepts from experts for our benefit. Dr. P. Sasikumar, a practicing professional and respected expert in the area of Quality and Reliability in ISRO, who has already authored many good books in different fields, has taken the appropriate effort to help us understand and authored this book on Quality Concepts. In a simple and lucid manner, the author has explained the definitions, evolution of quality, ‶Quality Gurus″ benefits of quality & reliability, and the concepts for implementation in our day-to-day life. Appreciably, the author avoids abstract explanations but makes every reader understand even complex concepts tangibly through day-to-day life examples so that readers can practice these concepts in their professional and domestic lives. A useful book for all, including students and start-up entrepreneurs.
Few events in the history of humanity rival the Industrial Revolution. Following its onset in eighteenth-century Britain, sweeping changes in agriculture, manufacturing, transportation, and technology began to gain unstoppable momentum throughout Europe, North America, and eventually much of the world—with profound effects on socioeconomic and cultural conditions. In The Institutional Revolution, Douglas W. Allen offers a thought-provoking account of another, quieter revolution that took place at the end of the eighteenth century and allowed for the full exploitation of the many new technological innovations. Fundamental to this shift were dramatic changes in institutions, or the rules that govern society, which reflected significant improvements in the ability to measure performance—whether of government officials, laborers, or naval officers—thereby reducing the role of nature and the hazards of variance in daily affairs. Along the way, Allen provides readers with a fascinating explanation of the critical roles played by seemingly bizarre institutions, from dueling to the purchase of one’s rank in the British Army. Engagingly written, The Institutional Revolution traces the dramatic shift from premodern institutions based on patronage, purchase, and personal ties toward modern institutions based on standardization, merit, and wage labor—a shift which was crucial to the explosive economic growth of the Industrial Revolution.
World Economic Forum Founder and Executive Chairman Klaus Schwab offers a practical companion and field guide to his previous book, The Fourth Industrial Revolution. Today, technology is changing everything--how we relate to one another, the way we work, how our economies and goverments function, and even what it means to be human. One need not look hard to see how the incredible advances in artificial intelligence, cryptocurrencies, biotechnologies, and the internet of things are transforming society in unprecedented ways. But the Fourth Industrial Revolution is just beginning, says Schwab. And at a time of such tremendous uncertainty and such rapid change, he argues it's our actions as individuals and leaders that will determine the trajectory our future will take. We all have a responsibility - as citizens, businesses, and institutions - to work with the current of progress, not against it, to build a future that is ethical, inclusive, sustainable and prosperous. Drawing on contributions from 200 top experts in fields ranging from machine learning to geoengineering to nanotechnology, to data ethics, Schwab equips readers with the practical tools to leverage the technologies of the future to leave the world better, safer, and more resilient than we found it.
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. - Features two chapters on the latest ISO standards - Includes an introduction to statistics to help the reader fully grasp content on statistical quality control - Contains case studies that explore many TQM themes in real life situations