The Quality Management Sourcebook

The Quality Management Sourcebook

Author: Christine Avery

Publisher: Routledge

Published: 2002-09-11

Total Pages: 711

ISBN-13: 1134840241

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The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of it by small presses, professional and trade associations, and consultants. The Quality Management Sourcebook is the first in-depth, international guide to the most useful material and sources of information. The book begins with the origins of quality management, explains how it evolved, examines its current situation, and explores the future. The book is divided into five main sections: * Introduction: General sources for information * Applications of total quality management * Focus on specific aspects of quality management * Quality in the future * Resource materials The Quality Management Sourcebook is an essential reference for everybody involved in either the theory or practice of quality management: in manufacturing, retail, banking, and insurance, the utilities industry, the transportation industry, health, education and other public services. Over 900 citations cover books, journal articles, technical reports, video training materials and software. Each is followed by a descriptive annotation. Resource materials include strategies for locating additional information; training materials; organizations; and consultants. The book concludes with a glossary of quality management terms, a name index, a title index, and a detailed subject index.


Tool and Manufacturing Engineers Handbook: Quality Control and Assembly

Tool and Manufacturing Engineers Handbook: Quality Control and Assembly

Author: Thomas J. Drozda

Publisher: Society of Manufacturing Engineers

Published: 1983

Total Pages: 828

ISBN-13: 087263177X

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Quality Control and Assembly helps you meet today's competitive pressures for measuring quality, making continuous quality improvements, streamlining assembly, and making the transition to automated assembly systems and applications.


Strategic Operations Management

Strategic Operations Management

Author: Steve Brown

Publisher: Routledge

Published: 2013

Total Pages: 514

ISBN-13: 0415587360

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This revitalized new edition of Strategic Operations Management focuses on the four core themes of operations strategy, a vital topic for any company's objectives: strategy, innovation, services, and supply. Expertly authored by a team of Europe's top scholars in the field, the text is enhanced by the addition of new case examples, graphic images, learning objectives, discussion questions, and suggestions for further reading. In addition, the companion website offers a comprehensive set of web links and videos to augment the learning experience. This truly comprehensive volume underscores the differences between the core theories that underpin operations management. Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.


Data Quality

Data Quality

Author: Thomas C. Redman

Publisher: Random House Puzzles & Games

Published: 1992

Total Pages: 308

ISBN-13: 9780553091496

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Data Quality begins with an explanation of what data is, how it is created and destroyed, then explores the true quality of data--accuracy, consistency and currentness. From there, the author covers the powerful methods of statistical quality control and process management to bear on the core processes that create, manipulate, use and store data values. Table of Contents: 1. Introduction; 2. Data and Information; 3. Dimensions of Data Quality; 4. Statistical Quality Control; 5. Process Management; 6. Process Representation and the Functions of Information Processing Approach; 7. Data Quality Requirements; 8. Measurement Systems and Data Quality; 9. Process Redesign Using Experimentation and Computer Simulation; 10. Managing Multiple Processes; 11. Perspective Prospects and Implications; 12. Summaries.


The Stress Management Sourcebook

The Stress Management Sourcebook

Author: J. Barton Cunningham

Publisher: McGraw Hill Professional

Published: 2000-10-22

Total Pages: 344

ISBN-13: 0071392238

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It's no secret that there is a near-epidemic of stress and stress-related diseases in the United States. Here with the cure is The Stress Management Sourcebook. Filled with useful stress-assessment tests and practical, holistic stress-reduction techniques, this second edition will enable readers to "tame the dragon" of stress in their daily lives.


Integrated Project Management Sourcebook

Integrated Project Management Sourcebook

Author: Mario Vanhoucke

Publisher: Springer

Published: 2016-03-12

Total Pages: 292

ISBN-13: 3319273736

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This handbook is a unique, comprehensive resource for professional project managers and students in project management courses that focuses on the integration between baseline scheduling, schedule risk analysis and project control, also known as Dynamic Scheduling or Integrated Project Management and Control. It contains a set of more than 70 articles. Each individual article focuses on one particular topic and features links to other articles in this book, where appropriate. Almost all articles are accompanied with a set of questions, the answers to which are provided at the end of the book. This book is accompanied by and is based on the Project Management Knowledge Center (www.pmknowledgecenter.com), an online learning platform for Integrated Project Management.


Performance Measurement, Management, and Appraisal Sourcebook

Performance Measurement, Management, and Appraisal Sourcebook

Author: Craig E. Schneier

Publisher: Human Resource Development

Published: 1995

Total Pages: 548

ISBN-13: 9780874252651

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This sourcebook provides complete, up-to-date coverage of all aspects of performance management -- communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make it easy for you to get the best information on current trends in the field. This is an invaluable resource for those who are designing, managing, and evaluating performance management systems. It links performance management to strategy, and discusses it as an organizational culture change mechanism. The articles and other resources have been carefully selected to emphasize application, which makes this a practical how to sourcebook on all aspects of performance. Also included are ready-to-use, fully reproducible handouts, questionnaires, transparency masters, and other materials to use in presentations and training.


Handbook of Quality Management in Behavioral Health

Handbook of Quality Management in Behavioral Health

Author: George Stricker

Publisher: Springer Science & Business Media

Published: 2013-11-11

Total Pages: 410

ISBN-13: 1461541956

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For the first time in history, behavioral health providers are expected to understand and participate in activities intended to access and improve the quality of services they provide. This handbook is designed as a general resource in the field of behavioral health quality management for a very diverse group of readers, including graduate and undergraduate students, payors, purchasers and administrators within managed care organizations, public sector service system planners and managers, applied health services researchers and program evaluators. This volume provides a comprehensive context for the development of quality management (QM) in health services - behavioral health in particular - as well as an overview of tools, techniques, and programs reflecting QM in practice. It also offers perspectives on both internally- and externally-based QM activities.