Managing for Public Service Performance

Managing for Public Service Performance

Author: Peter Leisink

Publisher: Oxford University Press

Published: 2021-03-04

Total Pages: 304

ISBN-13: 0192645595

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How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.


Leader-Managers in the Public Sector

Leader-Managers in the Public Sector

Author: Michael S. Dukakis

Publisher: Routledge

Published: 2015-01-28

Total Pages: 222

ISBN-13: 1317466349

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Highlights the skills and practices necessary for effective leader-managers in the public sector. It begins by clarifying the differences between leadership and management. It then draws on in-depth interviews with seven successful leader-managers in different policy fields to identify six critical skills and practices that are necessary for good leadership and good management in the public sector.


The 21st Century Public Manager

The 21st Century Public Manager

Author: Zeger van der Wal

Publisher: Bloomsbury Publishing

Published: 2017-09-15

Total Pages: 369

ISBN-13: 1350311936

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Truly global in scope and ambition, the 21st Century Public Manager addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. This accessible textbook aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA world-one characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.


The Effective Public Manager

The Effective Public Manager

Author: Steven Cohen

Publisher: John Wiley & Sons

Published: 2008-08-28

Total Pages: 370

ISBN-13: 0470432527

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Since it was first published more than twenty years ago, The Effective Public Manager has become the classic resource for public administrators and students. The fourth edition of groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on helping real-world managers and managers-to-be meet the demands of their jobs head-on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context.


Motivation in Public Management

Motivation in Public Management

Author: James L. Perry

Publisher: Oxford University Press, USA

Published: 2008-05-15

Total Pages: 346

ISBN-13: 0199234035

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Are public servants self-interested, or motivated by a sense of duty and commitment far above what we would expect given their often modest compensation and frequent public criticism? This book looks at research on this and related questions in assessing the current state of our scientific knowledge.


Performance Management in the Public Sector

Performance Management in the Public Sector

Author: Wouter Van Dooren

Publisher: Routledge

Published: 2010-06-10

Total Pages: 317

ISBN-13: 1134197012

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Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.


Strategic Leadership in the Public Sector

Strategic Leadership in the Public Sector

Author: Paul Joyce

Publisher: Taylor & Francis

Published: 2016-09-01

Total Pages: 357

ISBN-13: 1317337794

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In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial. Good leaders are essential in helping the public sector to adapt and solve ‘wicked’ problems, and they are also integral to the reform and modernization of public governance. This new edition of Strategic Leadership in the Public Sector continues to provide insights into useful approaches and techniques for strategic leaders, looking at: what is expected of leaders competency frameworks leadership theories techniques and processes of strategic leadership leading strategic change the strategic state emerging leadership challenges. Replete with real-world case studies and examples, and including new material from the USA, Canada, Australia, Europe and India, plus an appendix with practical worksheets, the book gives students a truly international outlook on the subject and offers a clear understanding of the significance of leadership, strategic management and public services reform. This textbook represents essential reading for postgraduate students on public management degrees and aspiring or current public managers.


Managing the New Public Services

Managing the New Public Services

Author: David Farnham

Publisher:

Published: 1996

Total Pages: 314

ISBN-13: 9780333664346

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Managing the New Public Services evaluates managerial changes in British public services since 1979, focusing on the new public management and its rationale and practices. It analyses the political origins of public service change and its impact.


Managing the Public Sector

Managing the Public Sector

Author: Brett Sharp

Publisher: Routledge

Published: 2015-07-14

Total Pages: 167

ISBN-13: 1317346610

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Debuting it its first edition, this unique casebook contains dozens of brief, engaging case studies for public administrators in public and nonprofit institutions. Inspired by real-life stories, these short cases cover a wide range of topics from affirmative action to human resources to sports management. Managing the Public Sector illustrates theoretical concepts while encouraging active reader participation and critical thinking.