The Outsmarters

The Outsmarters

Author: Deborah Ellis

Publisher: Groundwood Books Ltd

Published: 2024-08-06

Total Pages: 176

ISBN-13: 177306858X

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What can you do when the adult world lets you down? Suspended from school and prone to rages, twelve-year-old Kate finds her own way to get on with her life, despite the messed-up adults around her. Her gran, for one, is stubborn and aloof — not unlike Kate herself, who has no friends, and who’s been expelled for “behavioral issues,” like the meltdowns she has had ever since her mom dumped her with her grandmother three years ago. Kate dreams that one day her mother will return for her. When that happens, they’ll need money, so Kate sets out to make some. Gran nixes her idea to sell psychiatric advice like Lucy in Peanuts (“You’re not a psychiatrist. You’ll get sued.”), so Kate decides to open a philosophy booth to provide answers to life’s big and small questions. She soon learns that adults have plenty of problems and secrets of their own, including Gran. When she finds that her grandmother has been lying to her about her mother, the two have a huge fight, and Gran says she can’t wait for Kate to finish high school so she’ll be rid of her at last. Kate decides to take matters into her own hands and discovers that to get what she wants, she may have to reach out to some unexpected people, and find a way to lay down her own anger. Key Text Features quotations dialogue literary references signs Correlates to the Common Core State Standards in English Language Arts: CCSS.ELA-LITERACY.RL.6.2 Determine a theme or central idea of a text and how it is conveyed through particular details; provide a summary of the text distinct from personal opinions or judgments. CCSS.ELA-LITERACY.RL.6.5 Analyze how a particular sentence, chapter, scene, or stanza fits into the overall structure of a text and contributes to the development of the theme, setting, or plot.


King Peggy

King Peggy

Author: Peggielene Bartels

Publisher: Anchor

Published: 2013-02-12

Total Pages: 370

ISBN-13: 0307742814

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The charming real-life fairy tale of an American secretary who discovers she has been chosen king of an impoverished fishing village on the west coast of Africa. King Peggy chronicles the astonishing journey of American secretary, Peggielene Bartels, who suddenly finds herself king to a town of 7,000 people on Ghana's central coast, half a world away. Upon arriving for her crowning ceremony in beautiful Otuam, she discovers the dire reality: there's no running water, no doctor, no high school, and many of the village elders are stealing the town's funds. To make matters worse, her uncle (the late king) sits in a morgue awaiting a proper funeral in the royal palace, which is in ruins. Peggy's first two years as king of Otuam unfold in a way that is stranger than fiction. In the end, a deeply traditional African town is uplifted by the ambitions of its decidedly modern female king, and Peggy is herself transformed, from an ordinary secretary to the heart and hope of her community.


Customer Relationship Management

Customer Relationship Management

Author: Chaturvedi

Publisher: Excel Books India

Published: 2006-03-30

Total Pages: 222

ISBN-13: 9788174464569

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About the Book: Customer Relationship Management CRM was born in the 1990s in the West. In the initial phases, the over enthusiastic businesses invested almost US$ 400 billion. But, the very same businesses were disheartened very soon primarily because there were no * visible. And, there were no quick results mainly because 80 per cent of the investments were made in technology. 'CRM' meant 'technology' to them then; 'CRM' means 'technology' to them even today. However, no business need bother so long as it is ready to go by the 'human' aspect of CRM, and take technology only as a facilitator. This book is an attempt to present this 'human' side of CRM. The authors' belief is that, in the long-term, CRM can be successful only due to its 'human' face. The book is arranged in three Parts. Part I, Customer Relationship Management, contains the academic inputs titled as Customer is King, Customer Managed Relationships MINI-Marketing, Types of CRM, Building Blocks of CRM & CRM Strategies, Customer Relationship Management by Indian Firms, Customer Retention Strategies, HRM in CRM, and Implementing a Technology-based CRM Solution. Part II, Call Centre Management, covers the areas concerning the working of a call centre titled as The Call Centre, Call Centre Functionality, Team Building, Customer Relationship Management, Web-based Customer Support, and Contact Centre Glossary. Part III, Cases, gives a first-hand idea of the working of CRM in the more peculiar contexts, like public sector undertakings through five well documented cases. Contents Part I: Customer Relationship Management, Customer is King, Customer Managed Relationships-Mini-Marketing, Types of CRM, Building Blocks of CRM & CRM Strategy, Customer Relationship Management by Indian Firms, Customer Retention Strategies, HRM in CRM, Implementing a Technology-based CRM Solution, Future Trends in CRM Part II: Call Centre Management, The Call Centre, Call Centre Functionality, Team Building, Customer Relatio


Stories of Newmarket

Stories of Newmarket

Author: Robert Terence Carter

Publisher: Dundurn

Published: 2011-04-15

Total Pages: 290

ISBN-13: 1554888816

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Newmarket, one of the oldest communities in Ontario, was founded on the Upper Canadian frontier in 1801 by Quakers from the United States. Fur traders, entrepreneurs, millers, and many others were soon to follow, some seeking independence, some seeking wealth, and some even seeking freedom from creditors. The community was at the heart of the 1837 Rebellion, found prosperity when a stop on the colony’s first railway, and has sent military personnel to every war in Canada’s history since the War of 1812. Once a terminal on the street railway from Toronto to Lake Simcoe, Newmarket also bears the remnants of an aborted 19th-century barge canal. It was the seat of the York County government and today is the headquarters for the Region of York. Behind these events and many others that have shaped Newmarket’s history are the people. Tradespeople, the core of the community, aspiring or experienced politicians including Family Compact members, rebels, war heroes, and even a frontier doctor who lived to the age of 118. Here are their stories, all illuminating the early history of Newmarket.


The Gordon MacQuarrie Sporting Treasury

The Gordon MacQuarrie Sporting Treasury

Author: Gordon MacQuarrie

Publisher: Willow Creek Press

Published: 2014-07-12

Total Pages: 312

ISBN-13: 1623435935

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We are delighted to announce that the Gordon MacQuarrie literary legacy continues: This new treasury draws 20 of the very best ODHA stories appearing in Willow Creek's Gordon MacQuarrie Trilogy and MacQuarrie Miscellany and, to ice the cake, includes 19 newly discovered stories never before published in book form. MacQuarrie became the nation's first outdoor editor in 1936. His deftly written freelance stories for the national sporting press brought him the wider attention he deserved. He has since been deemed a "master storyteller," an "artist of pace and dialogue," and "the poet laureate of duck hunting," while the Washington Post deems his tales of the Old Duck Hunters Association "masterpieces you can read over and over." Mac is truly an icon of American sporting literature and we are proud to have been his publisher for these past twenty years.


Plants Vs. Zombies Boxed Set 5

Plants Vs. Zombies Boxed Set 5

Author: Paul Tobin

Publisher: Dark Horse Books

Published: 2019-10-08

Total Pages: 278

ISBN-13: 1506714323

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Three tremendous standalone adventures! Collecting three Plants vs. Zombies original graphic novels into one deluxe boxed set! The set also features an exclusive, double-sided poster and a brand new piece of never-before-seen art by fan-favorite artist Ron Chan on the slipcase! Return to battle with an unlikely plant hero, as he rescues his new friends in Garden Warfare Volume 2. Crazy Dave continues to protect Neighborville and confront Zomboss when their lastest fracas finds them feuding in a book club in War and Peas. In Dino-Might, watch Zomboss flood Neighborville's yards with pets, problems, and dinosaurs! Three humor-filled adventures that all ages can enjoy! These graphic novels also include bonus stories by Alexandria Land and Philip Murphy! Collects Plants vs. Zombies: Garden Warfare Volume 2, Plants vs. Zombies Volume 11: War and Peas, Plants vs. Zombies Volume 12: Dino-Might, an exclusive Plants vs. Zombies Graphic Novel Boxed Set #5 double-sided poster and a brand new piece of art from Ron Chan on the back cover of the slipcase.


Plants vs. Zombies Volume 11: War and Peas

Plants vs. Zombies Volume 11: War and Peas

Author: Paul Tobin

Publisher: Dark Horse Comics

Published: 2018-10-23

Total Pages: 90

ISBN-13: 1506706770

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Multiple Eisner-award winning author Paul Tobin returns, with Brittney Williams making her Plants vs. Zombies debut with another imaginative addition to the New York Times bestselling series! On your bookmarks...get set...GO! Let the bookish battle commence! When Dr. Zomboss and Crazy Dave find themselves members of the same book club, a literary war is inevitable! The position of leader of the book club opens up and the plants vs. zombies rivalry heats up as Zomboss and Crazy Dave compete for the top spot while Nate, Patrice, and their intrepid plants take on the zombies in a scholarly scuffle for the ages!


Working the Aisles

Working the Aisles

Author: Robert Appelbaum

Publisher: John Hunt Publishing

Published: 2014-05-30

Total Pages: 265

ISBN-13: 1782793569

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Working the Aisles takes the reader on tumultuous driving trips across the United States and France, on phone sex escapades in San Francisco, on banking battles in Sweden, and many other adventures – including, of course, on trips to supermarkets, where the author has had to ‘work the aisles’. Moving back and forth through time, like a novelist, indeed in something of a memoirist tour de force, the book develops the story of struggle, of poverty and depression, but also of gaiety and desire, of a will to live in spite of it all, and to keep working the aisles. It moves the reader through highs and lows, through episodes of ecstasy and thoughts about suicide, and tells how this particular Everyman ended up sane but sorry. ,


Franklin

Franklin

Author: Thomas Fleming

Publisher: New Word City

Published: 2016-09-06

Total Pages: 645

ISBN-13: 1612307043

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New York Times bestselling historian Thomas Fleming brings his extraordinary biographical talents to bear upon Benjamin Franklin, perhaps the least understood of America's revolutionary giants. For this reappraisal, Fleming concentrates on the mature Franklin, the man who lived nearly thirty years beyond the point where he ended his famous Autobiography. The poor boy, the miserly young printer, has become a decidedly more complex and cultured man. In scene after vivid scene, Fleming shows us how Franklin's unique blend of faith and courage, humor and wisdom presided over the birth of the American nation. Interwoven in this political history is a moving, almost forgotten personal drama - the conflict between Franklin and his son William, the royal governor of New Jersey, the "thorough courtier," as Franklin called him. Year by year, we watch the two men drift apart as the quarrel between America and England deepens - yet always reaching across the gulf with words of personal affection. Finally comes the climactic confrontation, when a fully disillusioned Franklin returns from eleven years in England to confront the son for whom independence is a hated word. With him, Franklin brings William's son Temple, educated in England. The bitter political quarrel soon forces father and grandfather to fight for the boy's loyalty. This personalization of history is Thomas Fleming's hallmark. Almost as revealing as the dramatization of Franklin's battle with his son is the chronicle of Franklin's years in England before the Revolution. We see the network of friendships he created, the deep feeling with which he and William visited the ancestral village of Ecton, the fascinating blend of emotion and reason in his crucial testimony before Parliament at the height of the Stamp Act furor in 1766. Then we see this innate passion for England slowly fade during the next eight years as Franklin struggles to defend America from Parliament's greedy prejudice and - another forgotten story - simultaneously to establish a fourteenth colony on the Ohio. As always, Fleming combines colorful anecdote and shrewd analysis of men and motives. And Franklin being Franklin, there is also the constant spice of humor. We see him stopping at a country inn and emptying the chairs by the fire by booming: "Boy, get my horse a quart of oysters." Solemnly, he informs historian Edward Gibbon that he would provide him with "ample materials" on the decline and fall of the British Empire. The war won, he cheerfully assures English friends that their only hope now was to dissolve Parliament for good and "send delegates to Congress." We see him using humor to cope with the egotism and paranoia of other Americans in Paris. Finally, we witness him as mon cher papa, the friend and aspiring lover of two beautiful French women, wooing them with the wittiest essays ever written by a seventy-six-year-old suitor. But in all the byplay, personal and political, one theme dominates: Franklin's dedication to America - a commitment that transcended all others in his life and inspired him to dare the political lightning. It is what makes this book important reading now and in the future.


The Way of the Sith

The Way of the Sith

Author: Edwin Ferreira

Publisher: Xlibris Corporation

Published: 2023-04-04

Total Pages: 460

ISBN-13:

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To be able to properly compel others and so to form influence in the world you need to be able to master yourself. Only through self-control, ideology, metaphysics, inner alchemy, warrior ethos, traits, potency traits and other components can you receive the power to become ruler over self and become a leader, not everyone is entirely suited to this task but anyone can try. We as Sith intend to gain greater confidence, respect and direction over our external reality. We seek out self-perfection through the work and teachings of those who master the self, to have character, happiness, respect and freedom. Self-perfection, like control, exaltation and elevating ourselves, the furtherance of respect and self-honor can only be attained through the guidance and teachings of this world mastery book in this ongoing The Way of the Sith trilogy series.