As a contribution to the emerging healthcare quality movement, Patient Advocacy for Healthcare Quality: Strategies for Achieving Patient-Centered Care is distinct from any others of its kind in its focus on the consumer’s perspective and in its emphasis on how advocacy can influence change at multiple social levels. This introductory volume synthesizes patient advocacy from a multi-level approach and is an ideal text for graduate and professional students in schools of public health, nursing and social work.
I wrote The Patient Advocate's Handbook, a content-rich, easy-to-use, quick reference patient advocacy book to offer you, the patient advocate, concise explanations, options and suggestions, which will help you learn about and cope with many of the unfamiliar, but common healthcare issues most patient advocates and their families face at the hospital and at home. This patient advocate book discusses common situations created by illness and recovery to offer relevant information when you need it, so your increased familiarity with healthcare issues as an informed patient advocate will lead to better results for your loved one. Keep this handbook with you to optimize the hospital stay and to have a more effective experience as an advocate and caregiver for your loved one's healthcare at the hospital and at home. James Thomas Williams
"[I]t is becoming much more common for mental health providers to become community mental health advocates, and given the complexities and nuances associated with tasks such as getting involved with legislative issues or fund raising, a work like this serves an important and useful purpose. It is concise, yet revealing, and explains concepts in clear and practical language. Most importantly, it delivers on its promise to transform its readers into more savvy participants in the process of advocating for their mental health patients."--Doody's Medical Reviews "This book provides a valuable introduction to the discerning mental health practitioner who wants to apply their advocacy skills into their everyday work place."--ACAMH, The Association for Child and Adolescent Mental Health "Great book! Learning to be an effective advocate in multiple arenas is essential for all health professionals, particularly physicians. This text utilizes a broad definition of advocacy and provides information that can be used by multiple types of providers to learn effective strategies to educate and inform others. It is readable with fascinating case examples and practical tips that can be utilized flexibly across a range of issues, formats and audiences. It is a great addition to the libraries of anyone practicing in the health care field, regardless of specialty or years of practice." Arden D Dingle, MD Program Director, Child and Adolescent Psychiatry Emory University School of Medicine A wealth of advocacy tools for health and mental health professionals at all levels of training and practice are included in this clear and comprehensive volume. Written by medical, legal, and policy experts, it fills a void in the literature by addressing multiple topics in advocacy in the health field as a whole. The text addresses the legislative process, provides step-by-step approaches for using the media, and discusses when to seek an attorney, when to litigate, working with family and community, and funding strategies. It also covers such seldom-addressed topics as leveraging research findings for advocacy purposes. Two outstanding features of the text are a discussion of the rationale for advocacy and a call for readers to examine their own motivations for this work, and a chapter by health educators who provide guidance about advances in learning theory that will help readers assimilate the material. The volume will serve as both a resource for advocacy coursework and as a guide for the independent practitioner of advocacy. Key Features: Provides a wealth of advocacy tools for health professionals at all levels of training and practice Written in a clear, straightforward manner for easy access Includes a unique metacognitive theory that will help readers to thoroughly integrate the information and provides tools for self-analysis Highlights main teaching points with summaries, case studies, and reflection questions
Are you suddenly facing a health challenge and feel fear? Are you overwhelmed and insecure? In The Patient Advocate Handbook, authors Liz Crocker and Claire Crocker offer a practical guide to help you remain calm, focused, and stable while you or a loved one are experiencing a health crisis. Combining Liz’s experiences as a psychologist and Claire’s legal and crisis management skills, they present a blueprint for progressing through the health care system. Knowing how to handle a health emergency and make good decisions is essential if you are to achieve the best possible health outcome. It’s not about creating conflict or being the loudest voice in the room—it’s about knowing your rights, having a plan, finding your voice, and working with people in the health system to get a good result. The Patient Advocate Handbook helps you become an effective patient advocate for someone you love while he or she experiences a health challenge. If you are the patient, it will help you feel more confident and assured in your own health choices.
Part expose and part toolkit. Explains why the healthcare system is so dysfunctional and how that hurts patients. Find tactics to use to get the help you or a loved one needs.
"A Psychiatrist's Guide to Advocacy explores the diverse conditions that may demand an in-tervention or affirmative response from mental health practitioners charged with advocating for patients and the profession. The editors and authors argue for a greater culture of advo-cacy among psychiatrists to effect broad and lasting changes, emphasizing that advocacy takes many forms (e.g., organizational, patient-level, legislative, media, education). The au-thors identify systemic problems in mental health care, describe the essential factors needed for effective advocacy, and delineate the advocacy needs of diverse patient populations (e.g., children and families, older adults, LGBTQ patients, veterans)"--
Consumer protection advocate Ralph Nader praised Solved! Curing Your Medical Insurance Problems: "Who hasn't been bewildered and outraged by lengthy, inscrutable medical bills and the tricky ways of the health insurers? ....Learn what to watch out for in this volume by authors who know the inside ways of sellers who try to take you to the cleaners." Some say, "You get what you pay for." If only this were true! Too often, consumers find themselves paying much more than they expected, getting much less than they bargained for. Medical care is no exception. In their book, the authors show readers how to spot over-charges by providers, under-reimbursements by insurers, and inappropriate denials by insurers and government employees. Furthermore, they presented steps to take to prevent being victimized by "the system." And what is the system? In America, it is a hybrid of private healthcare providers, massive insurance companies, and governments at the state and national levels. Unlike Britain with its single-payer National Health System, this public-private mixed-breed creates the need for patient advocate professionals, who take up the cudgels on behalf of the medically disadvantaged and the financially strapped.
Rheum for Improvement is a physician’s account of how corporate medicine has transformed health care from a human interaction between a patient and their physician into a business transaction between a consumer and a provider. It is also a personal story of how frivolous legal action triggered that physician to become an outspoken advocate for health-care reform. It will be of interest to anyone who interacts with our health-care system, but especially physicians, who must navigate bureaucratic obstacles on a daily basis. As a patient, have you ever: --Had your health insurance deny a test or procedure that your doctor recommended by saying that it was not medically necessary? --Been told that you had to try one medicine before you could take the medicine that your doctor actually prescribed? --Had a procedure done that was covered by your insurer, only to receive a separate bill afterwards that you were not expecting? --Felt that your doctor has their nose buried in a computer instead of paying attention to you? If so, you are not alone. Rheum for Improvement addresses these and many other health-care issues that compromise the care that physicians can provide. It is a must read for anyone who has ever been or ever will be a patient.
This publication is a comprehensive resource for healthcare Patient Advocates. It addresses consumer advocacy, patient representation and special challenges such as complaint management, quality improvement, ethical issues, legal, risk management and compliance with regulatory standards. Originally published by SHCA (Society for Healthcare Consumer Advocacy) in 1985, In the Name of the Patient has been a coveted resource for Patient Advocates in all situations, whether acting as individual practitioners or part of teams in large health systems. Updated by the Patient Advocacy Community of The Beryl Institute, the leading source of educational programming for healthcare Patient Advocates and Patient Experience, the 2014 edition is complete with templates, case studies and a glossary of patient advocacy-related terms.
