Markets have become the favoured means for re-engineering public services, to reduce costs while increasing innovation, performance, accountability to taxpayers, and responsiveness to clients. This book provides a new conceptualization of the markets, the dilemmas and tradeoffs they generate, and the differing services and workplaces that result.
Across Europe, market mechanisms are spreading into areas where they did not exist before. In public administration, market governance is displacing other ways of coordinating public services. In social policy, the welfare state is retreating from its historic task of protecting citizens from the discipline of the market. In industrial relations, labor and management are negotiating with an eye to competitiveness, often against new non-union market players. What is marketization, and what are its effects? This book uses employment services in Denmark, Germany, and Great Britain as a window to explore the rise of market mechanisms. Based on more than 100 interviews with funders, managers, front-line workers, and others, the authors discuss the internal workings of these markets and the organizations that provide the services. This book gives readers new tools to analyse market competition and its effects. It provides a new conceptualization of the markets themselves, the dilemmas and tradeoffs that they generate, and the differing services and workplaces that result. It is aimed at students and researchers in the applied fields of social policy, public administration, and employment relations and has important implications for comparative political economy and welfare states.
Markets have become the favoured means for re-engineering public services, to reduce costs while increasing innovation, performance, accountability to taxpayers, and responsiveness to clients. This book provides a new conceptualization of the markets, the dilemmas and tradeoffs they generate, and the differing services and workplaces that result.
Examines private employment agencies, the commercial job middleman, describing how their practices are often abusive and how states have worked to regulate their activities.
This publication provides a wide range of indicators for comparing the operational and institutional characteristics of 73 Public Employment Services in 71 countries around the world.
Research report comparing newspaper advertising to job listings at employment services with regard to effectiveness of recruitment methodologys in the USA - examines the labour exchange role of public sector employment services from the job searching point of view, and discusses the findings of a survey carried out during 1974-1975 in which patterns and merits of both advertising channels used by employers and work seekers are evaluated. Diagrams, graphs, references and statistical tables.
Drawing on a range of employee and employer surveys, this ambitious study presents a comprehensive examination of the conditions, attitudes, and experiences of British employees over the last twenty years. Based on the 'Future of Work' research programme this book will shape our understanding of employment in Britain for the foreseeable future.
