Hotel Management and Operations

Hotel Management and Operations

Author: Denney G. Rutherford

Publisher: John Wiley & Sons Incorporated

Published: 1990

Total Pages: 381

ISBN-13: 9780442205348

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Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR


Modern Hotel Operations Management

Modern Hotel Operations Management

Author: Michael Chibili

Publisher: Routledge

Published: 2019-11-22

Total Pages: 982

ISBN-13: 1000036049

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A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.


Operations Management in the Hospitality Industry

Operations Management in the Hospitality Industry

Author: Peter Szende

Publisher: Emerald Group Publishing

Published: 2021-06-10

Total Pages: 220

ISBN-13: 1838675434

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From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.


Hotel Operations Management

Hotel Operations Management

Author: David K. Hayes

Publisher: Prentice Hall

Published: 2016

Total Pages: 624

ISBN-13: 9780134337623

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Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.


Hotel Operations Management

Hotel Operations Management

Author: David K. Hayes

Publisher: Prentice Hall

Published: 2007

Total Pages: 0

ISBN-13: 9780131711495

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Hotel Operations Management, second edition, describes in great detail exactly what a general manager of a full-service hotel must know to be successful. Completely revised and expanded, its up-to-date and comprehensive coverage of all areas of hotel operations make it an essential addition to the professional library of the serious hospitality student.


The International Hospitality Business

The International Hospitality Business

Author: Kaye Sung Chon

Publisher: Routledge

Published: 1999-07-01

Total Pages: 411

ISBN-13: 1136751807

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International Hospitality Business: Management and Operations will introduce hospitality managers to the most up-to-date developments in hospitality to prepare you for the rapidly changing world of international hospitality. This book is a compilation of the most current research in global operations. It examines new developments, new management co


Hotel Management and Operations

Hotel Management and Operations

Author: Denney G. Rutherford

Publisher: Wiley

Published: 2006-02-24

Total Pages: 0

ISBN-13: 9780471470656

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This Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing different points of view through contributions from sixty leading industry professionals and academics. Within a coherent theoretical structure, this updated edition enables readers to formulate their own ideas and solutions.


Check-in Check-out

Check-in Check-out

Author: Gary K. Vallen

Publisher: Prentice Hall

Published: 2009

Total Pages: 0

ISBN-13: 9780132059671

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Check-In, Check-Outprovides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.


Sustainability in the Hospitality Industry 2nd Ed

Sustainability in the Hospitality Industry 2nd Ed

Author: Willy Legrand

Publisher: Routledge

Published: 2013-02-11

Total Pages: 389

ISBN-13: 1136298142

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Sustainability is one of the single most important global issues facing the world. A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every future manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated into their businesses while maintaining and hopefully improving the bottom line. Sustainability in the Hospitality Industry, second edition, is the only book available to introduce the students to economic, environmental and social sustainable issues specifically facing the industry as well as exploring ideas, solutions, and strategies of how to manage operations in a sustainable way. Since the first edition of this book there have been many important developments in this field and this second edition has been updated in the following ways: updated content to reflect recent issues and trends including hotel energy solutions and green hotel design two new chapters on 'Sustainable Food' and 'Social Entrepreneurship and Social Value' updated international case studies throughout to explore key issues and show real life operational responses to sustainability within the hospitality industry. New case studies on growth hotel development markets, Asia and the Middle East new practical exercises throughout to apply your knowledge to real-life sustainability scenarios. This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers.