The Invisible Work of Nurses

The Invisible Work of Nurses

Author: Davina Allen

Publisher: Routledge

Published: 2014-08-27

Total Pages: 171

ISBN-13: 1317934792

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Nursing is typically understood, and understands itself, as a care-giving occupation. It is through its relationships with patients – whether these are absent, present, good, bad or indifferent – that modern day nursing is defined. Yet nursing work extends far beyond direct patient care activities. Across the spectrum of locales in which they are employed, nurses, in numerous ways, support and sustain the delivery and organisation of health services. In recent history, however, this wider work has generally been regarded as at best an adjunct to the core nursing function, and at worse responsible for taking nurses away from their ‘real work’ with patients. Beyond its identity as the ‘other’ to care-giving, little is known about this element of nursing practice. Drawing on extensive observational research of the everyday work in a UK hospital, and insights from practice-based approaches and actor network theory, the aim of this book is to lay the empirical and theoretical foundations for a reappraisal of the nursing contribution to society by shining a light on this invisible aspect of nurses’ work. Nurses, it is argued, can be understood as focal actors in health systems and through myriad processes of ‘translational mobilisation’ sustain the networks through which care is organised. Not only is this work an essential driver of action, it also operates as a powerful countervailing force to the centrifugal tendencies inherent in healthcare organisations which, for all their gloss of order and rationality, are in reality very loose arrangements. The Invisible Work of Nurses will be interest to academics and students across a number of fields, including nursing, medical sociology, organisational studies, health management, science and technology studies, and improvement science.


Care Trajectory Management for Nurses - E-Book

Care Trajectory Management for Nurses - E-Book

Author: Davina Allen

Publisher: Elsevier Health Sciences

Published: 2024-01-23

Total Pages: 202

ISBN-13: 0443109052

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'Care trajectory management' refers to the work that nurses do to coordinate and organise patient care. It's a relatively unseen element of the nursing role that is absolutely vital for patient safety and quality care.Care Trajectory Management for Nurses is the first ever textbook of its kind for nurse educators, practice facilitators and policy makers as well as undergraduate nurses. It is both a theoretical and practical resource covering the concepts and theories around the organisational components of nursing practice, derived the research of nurse academic Davina Allen.This excellent book will help prepare nurses to be the 'glue' in increasingly complex healthcare systems, and provides an excellent foundation for embedding this important subject into student curricula. - The first textbook of its kind – a valuable resource for both experienced nurses and undergraduates - Evidence-based – derived from research led by the authorCovers: - The history of nursing's professional development - Professional identity - Healthcare quality and safety - Healthcare systems - Managing complexity - Care coordination - Tacit knowledge - Nursing theory - Organising work - Care Trajectory Management Framework - Translational mobilisation theory - Illustrative case studies based on observational studies bring theory to life - Exercises, quick quizzes and reflective practice help to apply learning - Online downloadable workbooks to organise learning


Nurses Contributions to Quality Health Outcomes

Nurses Contributions to Quality Health Outcomes

Author: Marianne Baernholdt

Publisher: Springer Nature

Published: 2021-05-04

Total Pages: 264

ISBN-13: 3030690636

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This comprehensive book organizes the components of quality and safety outcomes, within a framework developed by expert nurses. Such a framework is missing in existing books on quality and safety in health care, and the concepts of nursing and organizational outcomes are often overlooked. This book fills this gap by exploring and expanding the various features of the Quality Health Outcomes Model (QHOM) and its four main concepts of System, Client, Interventions, and Outcomes. Using a broad and comprehensive approach, the authors identify the most current empirical evidence and concepts in the nursing field to provide an up-to-date understanding of the QHOM’s four concepts and their interrelations. New concepts include (a) systems concepts of turbulence and complexity of workflow and use of the electronic health record to support clinical workflow; (b) client concepts of social determinants of health, health literacy, and chronicity; (c) intervention concepts of interprofessional practice, nursing care processes including unfinished care, and care coordination; (d) outcome concepts related to nursing and the organization in addition to patient outcomes that includes the patients’ experience. The ideas, approaches, and evidence are provided by a team of experienced researchers, practitioners, and leaders. The author team presents an updated, state-of-art view of how system, client, and interventions affect client, nurse, and organizational outcomes. This book will appeal to researchers, clinicians, and researchers interested in healthcare quality and in particular nurses and nursing students in administration, research, and practice.


The Human Side of Service Engineering

The Human Side of Service Engineering

Author: Christine Leitner, Jens Neuhüttler, Clara Bassano and Debra Satterfield

Publisher: AHFE International

Published: 2023-07-19

Total Pages: 421

ISBN-13: 1958651842

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Proceedings of the 14th International Conference on Applied Human Factors and Ergonomics (AHFE 2023), July 20–24, 2023, San Francisco, USA


Critical To Care

Critical To Care

Author: Pat Armstrong

Publisher: University of Toronto Press

Published: 2008-06-14

Total Pages: 241

ISBN-13: 1442691964

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Who counts as a health care worker? The question of where we draw the line between health care workers and non-health care workers is not merely a matter of academic nicety or a debate without consequences for care. It is a central issue for policy development because the definition often results in a division among workers in ways that undermine care. Critical to Care uses a wide range of evidence to reveal the contributions that those who provide personal care, who cook, clean, keep records, and do laundry make to health services. As a result of current reforms, these workers are increasingly treated as peripheral even though the research on what determines health demonstrates that their work is essential. The authors stress the invisibility and undervaluing of 'women's work' as well as the importance of context in understanding how this work is defined and treated. Through a gendered analysis, Critical to Care establishes a basis for discussing research, policy, and other actions in relation to the work of thousands of marginalized women and men every day.


Invisible Labor

Invisible Labor

Author: Marion Crain

Publisher: Univ of California Press

Published: 2016-06-28

Total Pages: 326

ISBN-13: 0520287177

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"Demographic and technological trends have yielded new forms of work that are increasingly more precarious, globalized, and brand centered. Some of these shifts have led to a marked decrease in the visibility of work or workers. This edited collection examines situations in which technology and employment practices hide labor within the formal paid labor market, with implications for workplace activism, social policy, and law. In some cases, technological platforms, space, and temporality hide workers and sometimes obscure their tasks as well. In other situations, workers may be highly visible--indeed, the employer may rely upon the workers' aesthetics to market the branded product--but their aesthetic labor is not seen as work. In still other cases, the work occurs within a social interaction and appears as leisure--a voluntary or chosen activity--rather than as work. Alternatively, the workers themselves may be conceptualized as consumers rather than as workers. Crossing the occupational hierarchy and spectrum from high- to low-waged work, from professional to manual labor, and from production to service labor, the authors argue for a broader understanding of labor in the contemporary era. This book adopts an interdisciplinary approach that integrates perspectives from law, sociology, and industrial/labor relations"--Provided by publisher.


Information Technology and Changes in Organizational Work

Information Technology and Changes in Organizational Work

Author: W.J. Orlikowski

Publisher: Springer

Published: 2016-01-09

Total Pages: 444

ISBN-13: 0387348727

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Many organisations are using an increased range of information technologies to support a variety of new organisational practices and organisational forms. The book aims to investigate the integration of information technologies into work places and their effect on work and work-life. Issues include changes in: the nature, quantity and quality of work; power relations; privacy; and aspects of organisational culture. The book also considers the social process of shifting from present organisational structures and practices to new ones.