Author: Man-Chee Fung

Publisher:

Published: 2017-01-26

Total Pages:

ISBN-13: 9781361284780

This dissertation, "Evaluation of the Implementation of Social Media of Hong Kong Government" by Man-chee, Fung, 馮敏芝, was obtained from The University of Hong Kong (Pokfulam, Hong Kong) and is being sold pursuant to Creative Commons: Attribution 3.0 Hong Kong License. The content of this dissertation has not been altered in any way. We have altered the formatting in order to facilitate the ease of printing and reading of the dissertation. All rights not granted by the above license are retained by the author. Abstract: E-engagement in public policies can be defined as citizens' connection with and participation in making public policies. The primary goal of connecting citizens during making public policies is to improve efficiency of the governance of government and the acceptance of public policies. To enhance public engagement in making public policies, the Hong Kong Government is trying out to take soundings from the community and to gauge public views on the government and public policies through social media platform, such as Facebook, twitters, blogs and so on. To evaluate the implementation of social media of the Hong Kong Government, including how the social media encourages public engagement in public policies, how and why the government employs the views collected from social media platforms in making public policies, framework of Public Involvement Spectrum in Local Governance put forward by the International Association for Public Participation (IAP2), its adapted form developed by Lukensmeyer and Torres and case studies methodology will be applied in this dissertation. This dissertation sought to understand more on the implementation of social media by the Hong Kong Government and what strategy should be applied by the government in e-engagement. This study suggested that the Hong Kong Government tend to use social media to inform, involve and collect views from the public rather than empowering the public in making public policies. And the Hong Kong Government has successfully increased public awareness of certain public policies or issues through social media platform but the acceptance on certain policies or the support rating for the Government may not be benefited from the use of social media. Based on the analysis and observations from this study, it provides a useful and practical roadmap for future study and development of social media in e-engagement. DOI: 10.5353/th_b4678036 Subjects: Public administration - China - Hong Kong - Data processing Social media - Political aspects - China - Hong Kong