Author: Jeannine McNeil

Publisher: Laval, Quebec : Canadian Workplace Automation Research Centre, Organizational Research Directorate

Published: 1989

Total Pages: 70

ISBN-13:

To shed more light on the effect of computer technology on jobs in Québec, research was conducted in 2 hospitals, 2 private companies in the financial sector and 2 government agencies. The study measured the severity of certain socio-economic effects, and determined whether there is a link between them and management variables or individual characteristics of the workers, all of whom are women. The study analyzed the workers' perceptions of the positive or negative effects of data entry and word processing computer technology on the characteristics and conditions of their jobs. The data were gathered from 229 women working as data entry operators and 187 working as word processor operators. Social factors measured included variety of tasks and number of jobs, complexity of tasks, autonomy, job mobility, monitoring and supervision, health problems, physical environment, social interactions, attitude toward computer technology, and satisfaction with computer technology and working conditions.