The Definitive Guide to Manufacturing and Service Operations

The Definitive Guide to Manufacturing and Service Operations

Author: Nada R. Sanders

Publisher: Pearson Education

Published: 2014

Total Pages: 187

ISBN-13: 0133438643

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To succeed in manufacturing and service operations, managers need both technical and behavioral skills, and know how to apply these skills to transform processes and outputs in a wide variety of operational contexts throughout the supply chain. Now, there's an authoritative and comprehensive guide to best-practice manufacturing and service operations in any organization. Co-authored by a leading expert alongside the Council of Supply Chain Management Professionals (CSCMP), this reference details the planning, organizing, controlling, directing, motivating and coordinating functions used to produce goods or services. It covers long-term strategic decisions such as facility location; mid-term tactical decisions such as setting levels of inventory and labor; and short-term operational decisions such as job assignments. Coverage includes: Basic manufacturing and service operations concepts, purposes, terminology, roles, and goals; types of manufacturing and services; planning processes; inventory and labor requirements; process control; productivity levels, and budget control Key elements, processes, and interactions, including facility, material, and labor requirements planning; scheduling; and continuous process and quality improvement processes, including TQM, ISO, Six Sigma, SPC, Theory of Constraints, FMEA, and 5S Principles/strategies for establishing efficient, effective, and sustainable operations: Manufacturing and services planning and strategies, encompassing facility ownership and location, production, processes, layout, lead capacity, technology, personnel, measurement, compensation, sustainability, and more The key roles and value of technology, including MRP II systems, service systems, ERP systems, and capabilities for supporting manufacturing and service planning, execution, and cost management. Requirements and challenges of global manufacturing and service operations, including manufacturing and outsourcing in Low-Cost Countries (LCCs); logistical difficulties, labor challenges, financial implications, decision processes, contract performance, risk management, and regulation Best practices for assessing performance using standard metrics and frameworks, including KPIs, tradeoff analysis, scorecarding, dashboards, and exception management


The Definitive Guide to Supply Management and Procurement

The Definitive Guide to Supply Management and Procurement

Author: Wendy Tate

Publisher: Pearson Education

Published: 2014

Total Pages: 176

ISBN-13: 0133449017

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An authoritative guide to planning, implementing, measuring, and optimizing supply management and procurement processes, this book brings together up-to-the-minute principles, strategies, and decisions for all relevant processes, strategies, and tactics.


The Hitchhiker's Guide to Operations Management

The Hitchhiker's Guide to Operations Management

Author: Charlie Gifford

Publisher: ISA

Published: 2007

Total Pages: 292

ISBN-13: 9780979234392

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Do you want to dramatically lower total cost of ownership (TCO) for manufacturing IT architectures and manufacturing, as well as reduce supply chain operational costs? The methodologies and technical applications presented in this first annual ISA-95/MESA Best Practices Book will help get you started on the right track. This book provides indepth coverage on how you can apply ISA-95, Enterprise-Control Integration Standard, to help lower TCO of manufacturing operations management (MOM) systems and their enterprise and plant interfaces. It consists of a series of related how-to white papers described in the context of ISA-95 models, definitions, and data exchanges.


The Definitive Guide to Inventory Management

The Definitive Guide to Inventory Management

Author: Matthew A. Waller

Publisher: Pearson Education

Published: 2014

Total Pages: 208

ISBN-13: 0133448827

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Inventory management is a critical component of supply chain management, addressing how much inventory should be carried across the supply chain, where to carry it, and how much safety stock is required to meet the organization's cost and customer service objectives. Now, there's an authoritative and comprehensive guide to best-practice inventory management in any organization. Authored by world-class experts in collaboration with the Council of Supply Chain Management Professionals (CSCMP), this text gives students and practitioners a thorough understanding of each leading approach to managing supply chain inventories, and the variables that drive decisions about inventory levels. It discusses the fundamental need for inventory, how product value affects inventory decisions, how to determine inventory levels, how the number of inventory locations affects inventory levels, and new approaches to reducing inventory. Coverage includes: Basic inventory management goals, roles, concepts, purposes, and terminology, including periodic inventory, perpetual inventory, safety stock, cycle count, ABC analysis, carrying and stockout costs, and more Key inventory management elements, processes, and interactions Principles/strategies for establishing efficient and effective inventory flows The critical role of technology in inventory planning and management New approaches to reducing inventory including postponement, vendor-managed inventories, cross-docking, and quick response systems Understanding essential trade-offs between inventory and transportation costs, including the impact of carrying costs Requirements and challenges of global inventory management Best practices for assessing inventory management performance using standard metrics and frameworks


The Definitive Guide to Order Fulfillment and Customer Service

The Definitive Guide to Order Fulfillment and Customer Service

Author: CSCMP

Publisher: Pearson Education

Published: 2013-12-16

Total Pages: 225

ISBN-13: 0133453871

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This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain order fulfillment and customer service processes. Straight from the Council of Supply Chain Management Professionals (CSCMP), it brings together up-to-the-minute knowledge and best practices for all facets of order fulfillment and customer service process management, from initial customer inquiry through post sales service and support. CSCMP and contributor Stanley Fawcett introduce crucial concepts ranging from customer order cycles to available-to-promise and supply chain RFID to global order capture networks. The Definitive Guide to Order Fulfillment and Customer Service imparts a deep understanding of each crucial process, helping readers optimize your most important customer contacts. Coverage includes: Basic concepts of order fulfillment and customer service, and their essential roles in meeting customer expectations Key elements and processes in order fulfillment and customer service, and interactions amongst them Principles and strategies for establishing efficient, effective, and sustainable order fulfillment and customer service processes The critical role of technology in managing order fulfillment and customer service processes Requirements and challenges of global order fulfillment and customer service processes Best practices for assessing the performance of order fulfillment and customer service processes using standard metrics and frameworks For all supply chain and operations managers, students, and other business professionals and decision-makers who are concerned with order fulfillment or customer service.


MANUFACTURING PLANNING AND CONTROL SYSTEMS FOR SUPPLY CHAIN MANAGEMENT

MANUFACTURING PLANNING AND CONTROL SYSTEMS FOR SUPPLY CHAIN MANAGEMENT

Author: Thomas E. Vollmann

Publisher: McGraw Hill Professional

Published: 2004-08-20

Total Pages: 623

ISBN-13: 0071817247

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Manufacturing Planning and Control Systems for Supply Chain Management is both the classic field handbook for manufacturing professionals in virtually any industry and the standard preparatory text for APICS certification courses. This essential reference has been totally revised and updated to give professionals the knowledge they need.


The Definitive Guide to Emergency Department Operational Improvement

The Definitive Guide to Emergency Department Operational Improvement

Author: Jody Crane MD MBA

Publisher: CRC Press

Published: 2017-07-27

Total Pages: 344

ISBN-13: 1439895384

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In a unique and integrated approach, The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department exposes you to the academics behind managing the complex service environment that is the ED. The book combines applied management science and ED experi


13 Steps to Manufacturing in China

13 Steps to Manufacturing in China

Author: Bruce W. Mitchell

Publisher: Macmillan

Published: 2012-01-31

Total Pages: 380

ISBN-13: 0230393470

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Thirteen Steps to Manufacturing in China defines the methodology for establishing a manufacturing operation in China. A comprehensive guide book, it includes the advantages and disadvantages of manufacturing in China, the specific steps to follow and prepares the reader for spending time in China. It identifies the prerequisites – where to locate, other companies’ experiences, environmental requirements, utility costs, procedures for establishing a foreign investment company and much more. It then provides the “how to” for sourcing Chinese equipment, importing used or new equipment and building construction from Design Institutes to building permit through construction and the Grand Opening.


The Definitive Guide to Supply Chain Best Practices

The Definitive Guide to Supply Chain Best Practices

Author: CSCMP

Publisher: FT Press

Published: 2013-10-16

Total Pages: 208

ISBN-13: 0133448770

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The Council of Supply Chain Management Professionals (CSCMP) brings together state-of-the-art supply chain management case studies to help readers systematically identify challenges, evaluate solutions, plan implementation, and prepare for the future. Commissioned by CSCMP, these realistic, fact-based cases are written by world-renowned experts, and reflect the full complexity of modern supply chain/demand chain/logistics management. Coverage includes: supply chain collaboration, advanced forecasting, management of inventory through cash-to-cash cycles, transportation optimization, and many other topics. Readers are effectively challenged to evaluate each scenario and identify the responses most likely to succeed. As they do so, they will encounter the field’s newest best practices. Even more important, they will learn how to integrate a wide array of functional activities, from forecasting and demand planning through order fulfillment and post-sales service. Using these cases, students and professionals will become familiar with a far wider range of scenarios – enabling them to solve more problems, succeed in new environments, and prepare for faster career growth. This book will be a valuable resource for operations managers, supply chain managers, production and inventory managers and planners, demand planners and managers, supply managers, logistics managers, transportation managers, students in graduate programs in OM and SCM, and professionals in related certification programs.


The Definitive Guide to Manufacturing and Service Operations

The Definitive Guide to Manufacturing and Service Operations

Author: CSCMP

Publisher:

Published: 2013

Total Pages: 192

ISBN-13:

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Master and apply both the technical and behavioral skills you need to succeed in manufacturing or service operations, anywhere in your supply chain! Now, there's an authoritative and comprehensive guide to best-practice manufacturing and service operations in any organization. Co-authored by a leading expert alongside the the Council of Supply Chain Management Professionals (CSCMP), this reference describes the planning, organizing, controlling, directing, motivating and coordinating functions used to produce goods or services. The Definitive Guide to Manufacturing and Service Operations covers long-term strategic decisions; mid-term tactical decisions; and even short-term operational decisions. Topics discussed include: Basic manufacturing and service operations concepts, purposes, terminology, roles, and goals Key elements, processes, and interactions, including facility, material, and labor requirements planning; scheduling; and continuous process and quality improvement Principles, strategies and planning for efficient, effective, and sustainable operations: facilities, production, processes, layout, lead capacity, technology, personnel, measurement, compensation, sustainability, and more Technology for better manufacturing and service operations: MRP II, service systems, ERP, planning, execution, and cost management. Global manufacturing and service operations: LCCs, logistics, labor, financial issues, decisionmaking, contract performance, risk management, and regulation Best practices for assessing performance using standard metrics and frameworks: KPIs, tradeoff analysis, scorecarding, dashboards, and exception management.