The Contemporary Hotel Industry
Author: Charalampos Giousmpasoglou
Publisher: Springer Nature
Published:
Total Pages: 256
ISBN-13: 3031528034
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Contemporary Management Approaches to the Global Hospitality and Tourism Industry
Author: Pius, Abraham
Publisher: IGI Global
Published: 2020-03-27
Total Pages: 290
ISBN-13: 1799822060
DOWNLOAD EBOOKThe hospitality, travel, and tourism industries play a major role in citizen wellbeing, socio-cultural integration, and the economic advancement of a nation. The industries are increasingly complex in operation, demanding excellence across a far-reaching and diverse set of capabilities and changes in management practices across the board. With growing expectations for a better service quality from the users and endless calls for value-added service, managers are under constant pressure to improve their services across all aspects while growing customer numbers to meet various stakeholder expectations. Contemporary Management Approaches to the Global Hospitality and Tourism Industry is a key reference source that provides crucial knowledge on the application of new management practices and trends in the tourism industry. While highlighting topics such as service quality, culture sensitivity, and brand marketing, this publication explores the influence of globalization and the methods of sustainable business practices. This book is ideally designed for managers, hotel directors, restaurateurs, researchers, industry professionals, professors, and students seeking cutting-edge hospitality and tourism management strategies.
Global Trends, Practices, and Challenges in Contemporary Tourism and Hospitality Management
Author: Batabyal, Debasish
Publisher: IGI Global
Published: 2019-04-05
Total Pages: 340
ISBN-13: 1522584951
DOWNLOAD EBOOKAs one of the largest service industries serving millions of international and domestic individuals yearly, it is important to understand the current trends, practices, and challenges surrounding tourism. Emphasized by the effects on people, management processes, and technological advancements, this economic and socio-cultural phenomenon’s importance is increasing worldwide. Global Trends, Practices, and Challenges in Contemporary Tourism and Hospitality Management discusses and analyzes the impacts of new trends in the tourism industry, including sub-sectors of tourism, and revisits existing trends, identifies new types and forms of tourism, and discusses the influence and use of technology. Featuring research on topics such as guest retention, predictive analysis, and ecotourism practices, the material collected is ideally designed for managers, travel agents, industry professionals, practitioners, consultants, and researchers.
Contemporary Hospitality and Tourism Management Issues in China and India
Author: Stephen Ball
Publisher: Routledge
Published: 2009-11-04
Total Pages: 215
ISBN-13: 1136414592
DOWNLOAD EBOOKThis book represents a comprehensive, authoritative and up-to-date analysis of key sectors in the hospitality and tourism industries in China and India, and will address the market's growing need for information on Tourism in China and India. The text will be written in an accessible style drawing on the authors’ wealth of theoretical, educational and industry experience. The text will contain inputs from academic colleagues and commercial contacts from the identified region. Case studies will give real life experiences of hospitality and tourism companies and organisations operating in this region and will include interactive exercises and discussion points.
Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry
Author: Salih Kusluvan
Publisher: Nova Publishers
Published: 2003
Total Pages: 876
ISBN-13: 9781590336304
DOWNLOAD EBOOKThe tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the tourism and hospitality industry world-wide, consumer expectations and demands for quality are rising while consumer tastes are varying on the one hand, and competition among the firms, both nationally and internationally, is intensifying on the other. In this business environment of heightened consumer expectations, distinct market segments that demand unique products and services, and stiff competition, tourism and hospitality organisations are looking for ways to excel in service quality, customer satisfaction, competition and performance. This book takes the view that employees are one of the most, if not the most, important resources or assets for tourism and hospitality organisations in their endeavour to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organisational performance. The purpose of this book is to emphasise the critical role of employees for tourism and hospitality organisations and to examine the ways and means of managing their attitudes and behaviours for the mutual benefit of both parties: tourism and hospitality organisations and their employees.
The SAGE Handbook of Hospitality Management
Author: Roy C Wood
Publisher: SAGE
Published: 2008-06-05
Total Pages: 577
ISBN-13: 1446206424
DOWNLOAD EBOOKAt last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world′s leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: • The nature of hospitality and hospitality management • The relationship of hospitality management to tourism, leisure and education provision • The current state of development of the international hospitality business • The core activities of food, beverage and accommodation management • Research strategies in hospitality management • Innovation and entrepreneurship trends • The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India
Vertical Disintegration in the Corporate Hotel Industry
Author: Angela Roper
Publisher: Routledge
Published: 2017-09-28
Total Pages: 180
ISBN-13: 1317247825
DOWNLOAD EBOOKThis book evaluates how and why vertical disintegration has occurred in the global corporate hotel industry, as it undergoes a structural transformation. It provides a unique insight into the new competitive landscape. Underpinned by academic literature, it includes first-hand accounts from the most eminent senior executives of firms in and around the industry. It provides an in-depth perspective of a modern industrial phenomenon and makes observations as to the profitable way forward for the industry. This text is an important read for those working, advising and investing in the sector as well as for students, graduates and researchers.
Contemporary Hospitality Marketing
Author: William Lazer
Publisher:
Published: 1999
Total Pages: 0
ISBN-13: 9780866121583
DOWNLOAD EBOOKHuman Resource Management in the Hotel Industry
Author: Kim Hoque
Publisher: Routledge
Published: 2013-01-11
Total Pages: 181
ISBN-13: 1134620039
DOWNLOAD EBOOKMost up-to-date survey of the hotel industry in relation to HRM and is very well written Breaks new ground by testing the extent to which HRm has been adopted within the hotel industry, and by providing a systematic assessment of both the factors influencing hrm decision making and the relationship between hrm and performance in the hotel industry. It contains an excellent summary of the debate on HRm and business performance which extends the relevance well beyond the hotel sector.
Hotel Insights 101 A Beginner's Manual for Industry Know-How
Author: Gurpreet Singh
Publisher: Pencil
Published: 2024-04-14
Total Pages: 38
ISBN-13: 9362637464
DOWNLOAD EBOOKHospitality, deeply ingrained in human history, is a multifaceted concept that has evolved over time. At its core, hospitality refers to the friendly reception and treatment of guests or strangers. In the modern context, hospitality extends beyond personal interactions to encompass various industries, with one of the most prominent being the hotel industry. Historical Perspective: The roots of hospitality can be traced back to ancient civilizations where travelers sought shelter and sustenance in local inns or households. Societies around the world have placed cultural significance on welcoming guests, and this practice has continued to evolve throughout the ages.
