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Author: Robert Bacal
Publisher: Penguin
Published: 2000
Total Pages: 374
ISBN-13: 9780028633701
DOWNLOAD EBOOKProvides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
Author: Brandon Toropov
Publisher: Penguin
Published: 1997
Total Pages: 354
ISBN-13: 9780028615974
DOWNLOAD EBOOKGives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators
Author: Arlene Uhl
Publisher: Penguin
Published: 2007-05-01
Total Pages: 340
ISBN-13: 1440696942
DOWNLOAD EBOOKEasy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.
Author: Vicky Oliver
Publisher: Sourcebooks, Inc.
Published: 2008-09
Total Pages: 514
ISBN-13: 1402220405
DOWNLOAD EBOOKHave you confronted any of these coworkers or bosses recently? The Grumpy Martyr The Boss's Pet The Credit Snatcher Bad Bosses, Crazy Coworkers & Other Office Idiots is designed to help people with all their office issues, from an exasperating coworker to a boss from hell. This book helps readers quickly pinpoint their problems and implement immediate tactics to resolve them. Vicky Oliver has helped more than 5,000 working people at different levels in different fields resolve their work problems. Bad Bosses, Crazy Coworkers & Other Office Idiots is a direct result of what she has learned as a career expert who has made herself available to help people in their times of need. With this book in hand, readers will have the answers to all their difficult work issues and will see their job satisfaction skyrocket.
Author: Arthur R. Pell
Publisher: Penguin
Published: 2003-02-05
Total Pages: 433
ISBN-13: 0786542268
DOWNLOAD EBOOKThe Complete Idiot's Guide to Team-Building shows first-time managers and employees how to work together as a smooth, well-oiled machine. The book shows how to: -- Avoid and manage conflict. Inspire creativity. -- Coax employees to help team members who aren't performing. -- Get everyone to pitch in. -- Gain unprecedented results and make the team enjoy going to work.
Author: John L. Lipp
Publisher: Penguin
Published: 2009-10-06
Total Pages: 334
ISBN-13: 1101140615
DOWNLOAD EBOOKAdvice on the unique challenges of managing a volunteer workforce Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention. • Expert author in the field • There is a growing need for volunteer workers as budgets are cut • Most current book on the subject • Clear, jargon-free text full of anecdotes and step-by-step advice
Author: Marilyn Pincus
Publisher: Simon and Schuster
Published: 2004-10-08
Total Pages: 224
ISBN-13: 1593371861
DOWNLOAD EBOOK"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
Author: Robert Bacal
Publisher: Penguin
Published: 2002
Total Pages: 376
ISBN-13: 9780028642710
DOWNLOAD EBOOKProvides advice on starting a consulting business covering such topics as ethics, data gathering, multiple-income stream strategy, professionalism, marketing, and fee structures.
Author: Melissie Clemmons Rumizen
Publisher: Penguin
Published: 2002
Total Pages: 340
ISBN-13: 9780028641775
DOWNLOAD EBOOKDiscusses management models and concepts, strategies for sharing knowledge, and ways to implement the concept within a company.
Author: Michael Ramundo
Publisher: Penguin Putnam
Published: 2000
Total Pages: 374
ISBN-13: 9780028632001
DOWNLOAD EBOOKThis "Idiot's Guide" shows how to pump up trainers, managers, and leaders of all kinds to inspire the people who work for them.
