The Complete Idiot's Guide to Dealing with Difficult Employees

The Complete Idiot's Guide to Dealing with Difficult Employees

Author: Robert Bacal

Publisher: Penguin

Published: 2000

Total Pages: 374

ISBN-13: 9780028633701

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Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.


The Complete Idiot's Guide to Coping With Difficult People

The Complete Idiot's Guide to Coping With Difficult People

Author: Arlene Uhl

Publisher: Penguin

Published: 2007-05-01

Total Pages: 340

ISBN-13: 1440696942

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Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.


Bad Bosses, Crazy Coworkers & Other Office Idiots

Bad Bosses, Crazy Coworkers & Other Office Idiots

Author: Vicky Oliver

Publisher: Sourcebooks, Inc.

Published: 2008-09

Total Pages: 514

ISBN-13: 1402220405

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Have you confronted any of these coworkers or bosses recently? The Grumpy Martyr The Boss's Pet The Credit Snatcher Bad Bosses, Crazy Coworkers & Other Office Idiots is designed to help people with all their office issues, from an exasperating coworker to a boss from hell. This book helps readers quickly pinpoint their problems and implement immediate tactics to resolve them. Vicky Oliver has helped more than 5,000 working people at different levels in different fields resolve their work problems. Bad Bosses, Crazy Coworkers & Other Office Idiots is a direct result of what she has learned as a career expert who has made herself available to help people in their times of need. With this book in hand, readers will have the answers to all their difficult work issues and will see their job satisfaction skyrocket.


The Complete Idiot's Guide to Team Building

The Complete Idiot's Guide to Team Building

Author: Arthur R. Pell

Publisher: Penguin

Published: 2003-02-05

Total Pages: 433

ISBN-13: 0786542268

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The Complete Idiot's Guide to Team-Building shows first-time managers and employees how to work together as a smooth, well-oiled machine. The book shows how to: -- Avoid and manage conflict. Inspire creativity. -- Coax employees to help team members who aren't performing. -- Get everyone to pitch in. -- Gain unprecedented results and make the team enjoy going to work.


The Complete Idiot's Guide to Recruiting and Managing Volunteers

The Complete Idiot's Guide to Recruiting and Managing Volunteers

Author: John L. Lipp

Publisher: Penguin

Published: 2009-10-06

Total Pages: 334

ISBN-13: 1101140615

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Advice on the unique challenges of managing a volunteer workforce Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention. • Expert author in the field • There is a growing need for volunteer workers as budgets are cut • Most current book on the subject • Clear, jargon-free text full of anecdotes and step-by-step advice


The Complete Idiot's Guide to Consulting

The Complete Idiot's Guide to Consulting

Author: Robert Bacal

Publisher: Penguin

Published: 2002

Total Pages: 376

ISBN-13: 9780028642710

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Provides advice on starting a consulting business covering such topics as ethics, data gathering, multiple-income stream strategy, professionalism, marketing, and fee structures.


Getting Along

Getting Along

Author: Amy Gallo

Publisher: Harvard Business Press

Published: 2022-09-13

Total Pages: 326

ISBN-13: 164782107X

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Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.