The Art and Science of Telephone Triage
Author: Carol Rutenberg
Publisher:
Published: 2012-09-01
Total Pages: 659
ISBN-13: 9780965531047
DOWNLOAD EBOOKRead and Download eBook Full
Author: Carol Rutenberg
Publisher:
Published: 2012-09-01
Total Pages: 659
ISBN-13: 9780965531047
DOWNLOAD EBOOKAuthor: Jane Orient
Publisher: Lippincott Williams & Wilkins
Published: 2018-03-08
Total Pages: 672
ISBN-13: 197510918X
DOWNLOAD EBOOKEssential reading for beginning and experienced clinicians alike, Sapira's Art & Science of Bedside Diagnosis, Fifth Edition, discusses the patient interview and the physical examination in an engaging, storytelling style. Tried and true methods are described in step-by-step detail, and include clinical pearls, vignettes, practical clinical experiences, personal history, explanations of the physiologic significance of findings, and extensive discussions of evidence-based medicine. It’s a useful guide for learning and reinforcing effective bedside diagnosis techniques at all levels and stages of clinical practice.
Author: Andrew R. Hertz
Publisher:
Published: 2011-01-07
Total Pages: 0
ISBN-13: 9781581105308
DOWNLOAD EBOOKThis new book is a companion to Pediatric Telephone Protocols: Office Version, and it can also stand alone as an independent resource. Pediatric Nurse Telephone Triage is a pediatric nurse triage tool that has 2 major objectives. the first objective is to teach nurses how to perform nurse telephone triage using standard triage guidelines. the second objective is to educate nurses to better understand the rationale behind the Barton D. Schmitt telephone triage guidelines. Tables, figures, and algorithms are used throughout the text to illustrate, organize, and explain how to do telephone tria
Author: Advanced Life Support Group (ALSG)
Publisher: John Wiley & Sons
Published: 2015-09-08
Total Pages: 183
ISBN-13: 1118369386
DOWNLOAD EBOOKEmergency Triage: Telephone Triage and Advice complements the highly successful Emergency Triage. The algorithms are rooted in the Manchester Triage System (MTS), which is used in hospitals around the world and which is acknowledged as an effective means of clinical prioritisation. This telephone iteration of a triage system which prioritises millions of patients each year provides a robust, safe, evidence-based system for managing the clinical risk in patients who are at a distance from health care providers. The basic principles that drive the MTS remain, but this book addresses the specific difficulties of assessment by telephone. The possible triage outcomes are "face-to-face now", "face-to-face soon" and "face-to-face later" together with a self-care option. Information and advice is suggested at every level. The advice ranges from life-saving interventions, which can be carried out until health care arrives, to self-care instructions. Emergency Triage: Telephone Triage and Advice provides all the necessary information that telephone triage staff must have to hand as well as including examples of questions to be asked. It will be a valuable resource for staff working in emergency departments, health centres and telephone triage organisations. Furthermore hospitals that are already using Emergency Triage will benefit from being linked with a telephone triage system that follows the same protocols. Updated to Version 1.7 in 2023.
Author: Marie E. Vlok
Publisher: Juta and Company Ltd
Published: 1996-01-28
Total Pages: 852
ISBN-13: 9780702133107
DOWNLOAD EBOOKThis edition, written as South Africa moves from expensive curative health care to a more people-focused primary health-care system, highlights transitional structures and bridges the gap between past and present. Part One focuses on the Government of National Unity and population development programmes, emphasising the role of community nurses in the primary health-care system. Subsequent sections cover factors playing an important role in community nursing, including housing, urbanisation and malnutrition. In accordance with the National Health-care Plan for South Africa, prominence is given to issues such as health education and maternal and child health care. The section on communicable diseases has been updated and takes into account changes in legislation and the latest statistical information. Primary health-care problems at community level are covered in depth. Students and practitioners will benefit from the wealth of information in this new edition.
Author: K Wang
Publisher: JP Medical Ltd
Published: 2014-02-25
Total Pages: 391
ISBN-13: 9350909960
DOWNLOAD EBOOKPractical guide to help trainees interpret ECGs and recognise cardiac abnormalities. Presents 400 practice ECG tracings, with explanations and diagnoses for reference. Many cases include multiple choice questions or require drawing a ladder diagram for practice.
Author: Julie K. Briggs
Publisher: Lippincott Williams & Wilkins
Published: 2012
Total Pages: 0
ISBN-13: 9781609136468
DOWNLOAD EBOOKPerforming telephone triage requires the ability to make quick and effective decisions based on limited information.This rapid-access resource delivers over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available. This new edition features several new protocols--swine flu (H1N1 virus), bedbug problems, tattoo problems, and emergency contraception--as well as new information in the introductory chapter about program development, management issues, and staff development, including training. Other features include a new reminder about documentation in each protocol, a new anatomic Table of Contents, and expanded home care instructions.
Author: Theresa Raphael-Grimm, PhD, CNS
Publisher: Springer Publishing Company
Published: 2014-10-10
Total Pages: 202
ISBN-13: 0826110568
DOWNLOAD EBOOKA handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years
Author: Dawna Martich, MSN, RN
Publisher: Springer Publishing Company
Published: 2016-12-13
Total Pages: 411
ISBN-13: 0826132332
DOWNLOAD EBOOKIncluding all of the information necessary for safe, competent practice, this is a practical, hands-on educational and training resource for nurses working in telephonic health care settings. It delivers the requisite tools and instruction for optimizing patient communication, performing assessments, and providing effective care of chronic conditions. Moving step-by-step from simple to complex information, the resource de-mystifies the process of telephonic nursing care and describes numerous tools such as learning outcomes, algorithms, exercises to reinforce learning, case studies, and critical thinking questions that help readers develop and hone telehealth nursing skills. The text instructs nurses on how to actively listen to the patient "between the lines" in the absence of an in-person examination and discern the right questions to ask and tone to adopt. Chapters provide enhanced communication techniques to perform comprehensive health assessments with only the sense of hearing and resources available through the telephone. Clinical pearls are scattered throughout the text from those who have been “in the trenches” and cared for a wide variety of patients using the telehealth nursing techniques illustrated in this book. Key Features: Helps nurses understand the keys to successful telehealth nursing Teaches enhanced, specialized communication techniques including "active listening" Guides nurses in assessing patients using only sense of hearing/active listening Includes case studies, algorithms, patient teaching resources and more Reviews body systems and disease processes with application exercises
Author: Candia Baker Laughlin
Publisher: American Acdemy of Ambulatory Care Nursing
Published: 2013-01-01
Total Pages: 542
ISBN-13: 9781940325002
DOWNLOAD EBOOKThe Core Curriculum for Ambulatory Care Nursing (3rd Edition) has been organized and expanded to address the educational needs of nurses new to the specialty and those with experience, as well as to provide a review for those who seek specialty certification as an ambulatory care nurse.