As a supervisor, the success of your organization rests in yourhands! If you don't meet the goals set by senior leaders thenresults will be poor and angry customers will search for newproviders of goods and services. The 21st Century Supervisor Training Package will help you improveyour skills in these and many other areas: * Communication * Coaching * Business analysis * Computer * Project management * Resource management
Now in its sixth edition, Work in the 21st Century: An Introduction to Industrial and Organizational Psychology by Jeffrey M. Conte and Frank J. Landy is the most current and engaging text for the industrial and organizational (I-O) psychology course. The text ties together themes and topics such as diversity, cognitive and physical abilities, personality, emotional intelligence, technology, multicultural dynamics, and evidence-based I-O psychology in a way that explores the rich and intriguing nature of the modern workplace. The sixth edition retains the 14-chapter format and the E-Text maintains a colorful design that brings I-O psychology to life, especially with the use of newsworthy color photographs.
As a supervisor, the success of your organization rests in your hands! If you don't meet the goals set by senior leaders then results will be poor and angry customers will search for new providers of goods and services. The 21st Century Supervisor Training Package will help you improve your skills in these and many other areas: * Communication * Coaching * Business analysis * Computer * Project management * Resource management
The workplace in the 21st-century is technological and multi-cultural. Work is often accomplished in teams. This work provides students with an up-to-date knowledge based that will enable them to apply the principles of I-O psychology to themselves, supervisors, subordinates and fellow workers.
Being a Supervisor 1.0 is a handbook for first-time and aspiring supervisors, covering information useful in preparing to step into that role and fulfilling the duties of a supervisor on a daily basis. While the primary audience is the first-time supervisor, or aspiring supervisor, the book will also be a useful resource to experienced supervisors looking for help with daily supervisory tasks.
The financial crisis prompted financial supervisors to take a critical look at their own performance. The "toolkit" available to supervisors is considerably more varied than it was a few years ago. Supervision has become more forward-looking, taking into account also soft controls, such as ‘conduct and culture’, corporate governance, and business models of financial institutions. This collection of essays discusses several significant changes in supervision methods and supervisory organisations and examines what methods contribute to ‘good supervision’ and what can reasonably be expected of supervisors. The authors are experts in the field and most of them are affiliated to organisations responsible for financial supervision.
This title looks at the extensive research on the topic of leadership and concludes by suggesting certain simple but fundamental rules - or "Golden Rules" - for police leaders.
This groundbreaking first volume of the Series has a number of features that set it apart from other books on this subject: Firstly, it focuses on interpersonal, humanistic and ecological views and approaches to P/MH nursing. Secondly, it highlights patient/client-centered approaches and mental-health-service user involvement. Lastly, it is a genuinely European P/MH nursing textbook – the first of its kind – largely written by mental health scholars from Europe, although it also includes contributions from North America and Australia/New Zealand. Focusing on clinical/practical issues, theory and empirical findings, it adopts an evidence-based or evidence-informed approach. Each contribution presents the state-of-the-art of P/MH nursing in Europe so that it can be transferred to and implemented by P/MH nurses and the broader mental health care community around the globe. As such, it will be the first genuinely 21st century European Psychiatric Mental Health Nursing book.
This book provides the “how to’s” of police patrol, focusing on how officers on the front line perform their duties (covering both skills and techniques), meet day-to-day challenges, and manage the tasks and risks associated with modern police patrol. Drawing on theory, research, and the experience of numerous practitioners, it provides practical daily checklists and guidance for delivering primary police services: • Conducting mobile and foot patrols • Completing a preliminary investigation • Canvassing a neighborhood • Developing street contacts • Building and sustaining trust • Delivering death notifications, and more. It features interviews with frontline officers, as well as both police chiefs and supervisors to examine the role of police officers in the 21st century and their partnership with, and accountability to, the communities they serve. In addition, this book explores how modern policing has evolved by examining the research, innovation, tradition, and technology upon which it is based. It provides new perspectives and ideas as well as basic knowledge of daily practices, offering value to new and experienced police and security personnel alike; students in criminal justice, law and public safety; community leaders; and others involved in advancing police operations and community well-being.
Macro Practice in Social Work for the 21st Century, Second Edition offers a modern approach to building effective career skills in macro practice. Author Steve Burghardt inspires students by tracing the careers of macro-practitioners from grass roots organizers to agency executives. By focusing on how practitioners can make meaningful, strategic choices regardless of their formal roles and responsibilities, this Second Edition takes a refreshing new approach on the key issues of how to respond to diversity and oppression, the use of the internet for organization, the limits of "virtual trust," understanding where "micro" and "macro" meet in practice, and co-leadership development.
