This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. This year’s Annual puts the spotlight on communications and offers value information on such topics as negotiation, leadership, situational training, informal learning, trust, and distance learning. The Annual features an international list of expert contributors. Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume.
The Leader in Resources for Training & HR Professionals for the Past Four Decades The challenges of organizational consulting are ongoing. To stay on top of the game, consultants need access to the latest thinking in the field, cutting-edge approaches and techniques from practicing consultants, organizational systems experts, and academics. The 2011 Pfeiffer Consulting Annual is a ready-made toolkit of ideas, methods, techniques, and models that assist and support your work as an internal or external organizational consultant. The Annual addresses the broad range of topics that are of most interest to professionals in the field. The materials provide highly accessible means of interacting with a diverse variety of systems and processes—from collaborative work systems and executive coaching to strategic planning and organizational development. This year's Annual presents a "organizational dynamics" theme. The contributions to The Annual focus on organizational dynamics and include information on team building, leadership, communication, and problem solving. The volume includes a variety of tools. For example, Experiential Learning Activities (ELAs) are the mainstay of the Annual and cover a broad range of consulting topics. The activities are presented as complete and ready-to-use designs for working with groups: facilitator instructions and all necessary handouts and participant materials are included. Check out the ELAs by several well-known consultants including David Piltz and Jim Eicher. The Inventories, Questionnaires, and Surveys section includes tools for measuring team effectiveness, determining corporate responsibility and scale of intellectual capital for organizations. The articles section presents the best current thinking about workplace communications. Jan M. Schmuckler and James Eicher have contributed must-read articles. Year after year, the Consulting edition of the Pfeiffer Annual has provided thousands of trainers, consultants, facilitators, and managers with up-to-date information and tools to help make organizations more effective. Find out how other practitioners are improving organizations day by day: delve into the indispensable 2011 Pfeiffer Consulting Annual. You will understand why it is the best and most reliable source for practical, professional, performance-boosting tools and fresh ideas.
This handy resource is a ready-made toolkit of ideas, methods, techniques, and models that assist and support your work as an internal or external organizational consultant. The Annual addresses the broad range of topics that are of most interest to professionals in the field. The materials provide highly accessible means of interacting with a diverse variety of systems and processes?The Annual focuses on communication and includes information on coaching, teams, strategic learning, corporate responsibility, and technology initiatives. This important resource includes an international group of expert contributors. Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume.
Compiled by training and consulting expert Elaine Biech, this new Leadership Challenge resource provides practical information and tools for demonstrating and teaching The Five Practices of Exemplary Leadership to audiences both new to or already familiar with the model. Filled with 75 experiential learning activities and games, each keyed to a specific practice(s), this book is an excellent addition to a facilitator's existing The Leadership Challenge and the Leadership Practices Inventory (LPI) or other leadership development program. This book will feature contributions from experienced Leadership Challenge facilitators and other greats in the training industry.
Winner of the George R. Terry Book Award from Academy of Management and the Outstanding Academic Title Award from CHOICE Magazine Successful management of our increasingly diverse workforce is one of the most important challenges facing organizations today. In the Fourth Edition of her award-winning text, Managing Diversity, author Michàlle E. Mor Barak argues that inclusion is the key to unleashing the potential embedded in a multicultural workforce. This thoroughly updated new edition includes the latest research, statistics, policy, and case examples. A new chapter on inclusive leadership explores the diversity paradox and unpacks how leaders can leverage diversity to increase innovation and creativity for competitive advantage. A new chapter devoted to “Practical Steps for Creating an Inclusive Workplace” presents a four-stage intervention and implementation model with accompanying scales that can been used to assess inclusion in the workplace, making this the most practical edition ever.
Coaching and Mentoring for Business seeks to go beyond the vast body of skills-based literature that dominates the study of coaching and mentoring and focus on the contribution that coaching can make to the implementation of human resource strategy and organizational strategy. Grace McCarthy includes an introduction to coaching and mentoring theory, then goes on to look at coaching and mentoring skills, and how they may be applied in relation to individual change, coaching and mentoring for leaders and by leaders, coaching and mentoring for strategy, innovation and organisational change, as well as coaching and mentoring in cross-cultural and virtual contexts. Coaching and Mentoring for Business also explores ethical issues in coaching and mentoring before concluding with the evaluation of success in coaching and mentoring and a discussion of emerging issues. Key Features: Vignettes to help readers consolidate their learning by illustrating real life situations Web links to useful academic and professional resources A companion website with PowerPoint slides, a lecturer′s guide and self-assessment quizzes available
An evidence-based approach to real-world leadership development A Coach's Guide to Developing Exemplary Leaders presents leadership not as an inherent talent, but as a set of skills to be learned. Backed by over 30 years of original research and data from over four million individuals, this book offers a framework for leadership development in the modern business environment, and a set of best practices for training the leaders of tomorrow. The basic curriculum centers around The Five Practices of Exemplary Leadership®: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart. As fundamental elements of great leadership at any level, in any industry, these tenets establish a learnable, measureable, teachable set of behaviors that form the basis of evidence-based leadership development. This book shows you how to use the Five Practices and related tools to coach promising talent into leadership roles. Success stories show how these practices have been implemented in real-world situations, and worksheets and checklists help you easily integrate the Five Practices into your existing coaching regimen. Highly practical and straightforward, this action-focused guide helps you shape the future of leadership. Teach people skills that have been proven effective again and again, as you show them how to: Be the example that sets the tone at the top Inspire high performance, creativity, and innovation Challenge people to push their comfort zone, and enable them to succeed Provide support, encouragement, and guidance around obstacles As Baby Boomers retire in record numbers, the need for real, effective leadership is growing greater than ever; at the same time, there has never been a more disparate set of opinions about what "leadership" actually means. A Coach's Guide to Developing Exemplary Leaders provides an evidence-based model to help you develop leaders with real, quantifiable, tangible skills.
It has been estimated that 70 percent of employee development takes place through informal learning, rather than through formal learning events. Employee Development on a Shoestring offers insights and lessons for leveraging non-training activities for on-the-job employee development. This hands-on resource delivers specific implementation techniques for developing motivated, engaged employees in today’s “do more with less” business environment. A handy toolkit for any employee developer, this book provides templates and detailed guidelines to help busy managers develop their workforce in a way that is tailored to each employee’s strengths, development needs, and constraints without breaking the bank. Employee Development on a Shoestring provides general employee development best practices as well as in-depth descriptions of the how-to specifics of 11 different employee development methods, including: -Step-by-step guidance for initial goal-setting and preparation for effective development planning for every employee and development method. -Templates, worksheets, checklists, and guidelines to make your employee development efforts effective and sustainable. -A modular, customized approach to developing employees by tailoring the development method to each employee’s unique needs and each organization’s budget and constraints. -Ways to capitalize on development ideas that are easy to implement immediately and cheaply such as self-directed learning, volunteering, sabbaticals and mentoring. -The hidden value of job rotation, stretch assignments, and special teams for addressing your employees’ development needs while enhancing organizational results. -The benefits of peer teaching and how to turn development into fun games and contests. -Tools and techniques for developing employees by letting them turn stories from the frontlines into digital content for everyone’s benefit and why developing “innovation zones” within your organization may bring huge learning and development rewards. -An examination of social learning and the use of multiple collaborative online tools for real time, on-the-job employee development. Employee Development on a Shoestring is a comprehensive tutorial for all managers, supervisors, trainers, human resources (HR) personnel, coaches, and other professionals who are involved in developing employee competence efficiently and cost-effectively.
