Designed to assist the nurse or health care worker in addressing areas of concern for the pregnant patient calling her provider's office, this guide features an easy-to-use format with alphabetical tabs and a consistent format for each condition, listing possible causes, symptoms, evaluation, and management.
This telephone triage book is designed for use by professional nurses assessing and advising patients over the telephone on topics related to obstetrics and gynecology. It is designed to crystalize the professionals existing knowledge base and to provide clear guidance on handling a wide-variety of patient situations about which the triage nurse might need to work through. the protocols are organized alphabetically by major topic areas and outline the salient medical, legal and practical considerations involved important educational points are highlighted to reinforce important points to stres
Provide top-level obstetrics and gynecology telephone triage that is safe, efficient, and effective, with Telephone Triage for Obstetrics & Gynecology, 3rd Edition. This at-your-fingertips guide offers a wide range of current, evidence-based protocols, backed by proven patient-questioning techniques, quick-reference charts, and real-life patient scenarios. Adaptable to private practice, hospital, clinic, or call center, this invaluable guide will help ensure that your telephone triage standards stay high, while your practice serves individual patient situations with empathy and accuracy, right from the start. Be expertly guided through the telephone triage rigors of data-gathering, protocols, and patient education, with these vital features: - NEW chapter on incorporating internet research into advice on specific protocol --NEW and expanded protocols that offer updated content on preconceptual screening, infectious disease impacts on pregnancy, infertility management, and emergency contraception - Quick-reference sections that arrange protocols alphabetically for fast locating - Easy-to-follow, data-gathering, flowchart format that helps you quickly determine the nature and urgency of the caller's problem, and choose the appropriate intervention - Easy-to-explain patient-education sections after each protocol - Basic Triage Assessment Forms that address specific problems and require vital patient data - Guidance on developing "telephone charisma" and the power of sympathetic listening - Effective patient questioning techniques-pertinent questions to ask, types of questions, time management, getting clarification - Real-life call scenarios that point out problems with not listening fully to the patient, skipping relevant questions, or exerting judgments - Covers telephone triage basics, including logistical and legal considerations, assessments, telephone communication basics and challenges, and more - Offers obstetric protocols, including overviews of preconceptual and infertility, early management of unintended pregnancy, fetal prenatal screening, early pregnancy evaluation and surveillance, and more - Offers gynecologic protocols, including overviews of abnormal bleeding and spotting, amenorrhea, barrier contraceptives, breast complaints, emergency contraception, injectable contraceptives, intrauterine contraception, menopausal concerns, and more - Vital guidance for all gynecologic nurses, obstetric nurses, certified nurse midwives, OB/GYN nurse practitioners, all triage nurses, and health professionals at call centers Your book purchase includes a complimentary download of the enhanced eBook for iOS^, Android^, PC, and Mac.Take advantage of these practical features that will improve your eBook experience: - The ability to download the eBook on multiple devices at one time-providing a seamless reading experience online or offline - Powerful search tools and smart navigation cross-links that allow you to search within this book, or across your entire library of VitalSource eBooks - Multiple viewing options that enable you to scale images and text to any size without losing page clarity, as well as responsive design - The ability to highlight text and add notes with one click About the Clinical Editors Vicki E. Long, DNP, RN, CNM, is an Assistant Professor at the School of Nursing, University of South Carolina Aiken. Patricia C. McMullen, PhD, JD, WHNP-BC, RN, FAANP, FAAN, is a Professor and Dean of the School of Nursing, The Catholic University of America, Washington, DC.
Provide top-level obstetrics and gynecology telephone triage that is safe, efficient, and effective, with Telephone Triage for Obstetrics & Gynecology, 3rd Edition. This at-your-fingertips guide offers a wide range of current, evidence-based protocols, backed by proven patient-questioning techniques, quick-reference charts, and real-life patient scenarios. Adaptable to private practice, hospital, clinic, or call center, this invaluable guide will help ensure that your telephone triage standards stay high, while your practice serves individual patient situations with empathy and accuracy, right from the start. Be expertly guided through the telephone triage rigors of data-gathering, protocols, and patient education, with these vital features: NEW chapter on incorporating internet research into advice on specific protoc NEW and expanded protocols that offer updated content on preconceptual screening, infectious disease impacts on pregnancy, infertility management, and emergency contraception Quick-reference sections that arrange protocols alphabetically for fast locating Easy-to-follow, data-gathering, flowchart format that helps you quickly determine the nature and urgency of the caller’s problem, and choose the appropriate intervention Easy-to-explain patient-education sections after each protocol Basic Triage Assessment Forms that address specific problems and require vital patient data Guidance on developing “telephone charisma” and the power of sympathetic listening Effective patient questioning techniques—pertinent questions to ask, types of questions, time management, getting clarification Real-life call scenarios that point out problems with not listening fully to the patient, skipping relevant questions, or exerting judgments Covers telephone triage basics, including logistical and legal considerations, assessments, telephone communication basics and challenges, and more Offers obstetric protocols, including overviews of preconceptual and infertility, early management of unintended pregnancy, fetal prenatal screening, early pregnancy evaluation and surveillance, and more Offers gynecologic protocols, including overviews of abnormal bleeding and spotting, amenorrhea, barrier contraceptives, breast complaints, emergency contraception, injectable contraceptives, intrauterine contraception, menopausal concerns, and more Vital guidance for all gynecologic nurses, obstetric nurses, certified nurse midwives, OB/GYN nurse practitioners, all triage nurses, and health professionals at call centers
This easy-to-use manual provides telephone triage protocols to nurses involved with obstetrics and gynecology. It offers suggestions for asking appropriate questions in a flowchart format to ascertain the assessment and severity of the problem and need for medical intervention. This guide serves as a decision-making tool for the nurse to easily identify and prioritize who needs immediate medical attention, who needs to be seen within twenty-four hours, and who can be monitored at home. Includes topics that cover basics, protocols, symptoms and issues that occur within the scope of this specialty. The forms in the guide may be duplicated and used as patient handouts.
"American Journal of Nursing (AJN) Book of the Year Award 2009 in the category of Maternal and Child Health" This telephone triage book provides nurses with clear guidance on assessing and advising patients over the telephone on topics related to obstetric and gynecology. The introductory section outlines the key medical/legal, counseling, and practical aspects of telephone triage and includes a new chapter on the use of online information retrieval. Subsequent sections present specific protocols for a wide variety of obstetric, gynecologic, and women's health problems that the triage nurse might need to work through. New and expanded protocols in this edition include updated infertility management and medications, additional contraceptive methods such as NuvaRing and Implanon, current abnormal Pap smear management, hormone therapy advice, and emergency contraception options.
First Edition Named a 2013 Doody’s Core Title! First Edition Second Place AJN Book-of-the-Year Award Winner in Maternal and Child Health! With more women than ever seeking obstetric triage and emergency services in obstetric triage units, obstetric providers need to be aware of triage assessment and evaluation protocols. This prize-winning pocket guide, containing management guidelines for obstetric triage/emergency settings, delivers critical information on obstetrics, midwifery, emergency, and family care for both students and seasoned clinicians. As with the first edition, all of the newly revised chapters take a strong collaborative and interprofessional approach to clinical conditions in the obstetric triage setting. With specific clinical protocols for more than 30 clinical situations, this fully updated second edition includes two completely new chapters on sepsis in pregnancy and triage acuity tools, along with updated guidelines for hypertension, sepsis, and postpartum complications. Each protocol comprises presenting symptomatology, patient history and data collection, physical exam findings, laboratory and imaging studies, differential diagnosis, and clinical management protocol/follow up. Plentiful figures and images, reference tables and standardized forms for reference and usage, algorithms, and clinical pathways illustrate chapter content. Esteemed contributors include midwives, nurse practitioners, obstetricians, gynecologists, and maternal fetal medicine faculty who evaluate nearly 30,000 OB visits per year. New to the Second Edition: New chapters on sepsis in pregnancy and triage acuity tools Key updates on ectopic pregnancy, nausea and hyperemesis in pregnancy, severe preeclampsia, sexually transmitted and other infections, substance abuse, and psychiatric disorders in pregnancy Expanded information on periviable obstetric management Information on Zika and Ebola Clinical callouts in each chapter highlighting key points Enhanced narrative protocols Key Features: Provides interprofessional triage protocol guidance for ED and OB triage settings Delivers protocols and guidelines for over 30 emergent care situations Includes plentiful diagnostic and imaging guidelines with accompanying figures Formatted consistently for quick access Offers algorithms, protocols, diagnostic imaging, and best evidence for each condition
Named a 2013 Doody's Core Title! 2012 Second Place AJN Book of the Year Award Winner in Maternal and Child Health! This up-to-date handbook of narrative practice guidelines for use in obstetric triage and emergency settings provides speedy access to critical information needed by healthcare providers in obstetrics, midwifery, emergency medicine, and family care medicine. It includes narrative practice protocols that offer point of service management guidelines, diagnostic parameters, ultrasound imaging and other diagnostic modalities, and easy to follow algorithms and tables in each chapter. This information will enable practitioners to easily recognize and understand symptomatology, lab results, diagnostic imaging and clinical workings. Chapters address over 30 clinical conditions and are consistently organized to include presenting symptomatology, history and data collection, physical exam findings, lab and imaging studies, differential diagnosis and clinical management and follow up. The book disseminates the contributions of expert midwives, nurse practitioners, obstetricians, gynecologists, and radiologists who evaluate more than 30,000 obstetric visits each year. Key Features: Pocket-sized and easy-to-use Includes current guidelines for more than 30 clinical situations requiring obstetric triage or emergency care Offers plentiful diagnostic and imaging guidelines with accompanying figures and images Presents algorithms, diagnostic images, and best evidence for each condition