Messing with Telemarketers
Messing with Telemarketers

Author:

Publisher:

Published: 2015-10-24

Total Pages: 364

ISBN-13: 9780578170398

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Let's face it: telemarketers can be annoying. Even "telemarketers" hate getting telemarketer calls. Whether they're legitimate businesses, pollsters, or unscrupulous scammers, one fact is universal: when people repeatedly call at all hours, day and night, it can be maddening. After a friend pranked Haven Riney by signing him up for tons of college-recruiting forms, he began receiving up to a hundred phone calls daily. He put his number on the Do Not Call List... he told pesky callers to put him on "their" lists... he yelled, screamed, begged, and pleaded... but nothing worked. Finally, he decided to waste "their" time instead. Riney's lightning-quick wit, sharp comedic timing, and endless patience culminated in the hilarious collection of transcripts presented here. Every call is real, each funnier than the last. Getting mad does no good. "Messing With Telemarketers" shows why it's better to get "even."

Croak
Croak

Author: Gina Damico

Publisher: Houghton Mifflin Harcourt

Published: 2012

Total Pages: 324

ISBN-13: 0547608322

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A delinquent sixteen-year-old girl is sent to live with her uncle for the summer, only to learn that he is a Grim Reaper who wants to teach her the family business.

I Am Today
I Am Today

Author: Matt Forrest Esenwine

Publisher: POW! Kids Books

Published: 2021-10-05

Total Pages: 36

ISBN-13: 9781576879948

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A young girl realizes that she doesn’t have to wait until she’s grown-up to stand up for what is right and make a big impact. While playing on the beach in her coastal town, a young girl comes across a sea turtle ensnared by a wire. Her town is home to a factory that has provided jobs for many of her neighbors, including her mother, but it has also been dumping garbage from a pipe into the waters, threatening the creatures that live in them. Children are used to being asked what they’ll do and be when they grow up, but the girl knows there is so much she can do today to help. Unable to forget the sight of the struggling turtle, with a fantastic act she inspires the townspeople to compel the factory to change its destructive ways. Written in spare and evocative poetry, I Am Today is an empowering story for children who want to be the change the world needs.

Ask a Manager
Ask a Manager

Author: Alison Green

Publisher: Ballantine Books

Published: 2018-05-01

Total Pages: 306

ISBN-13: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Overdeliver
Overdeliver

Author: Brian Kurtz

Publisher: Hay House, Inc

Published: 2019-04-09

Total Pages: 314

ISBN-13: 1401956769

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Brian Kurtz is the bridge connecting the bedrock fundamentals of direct response marketing to the state-of-the-art strategies, tactics, and channels of today. Overdeliver distills his expertise from working in the trenches over almost four decades to help readers build a business that maximizes both revenue and relationships. Marketing isn't everything, according to Brian Kurtz. It's the only thing. If you have a vision or a mission in life, why not share it with millions instead of dozens? And while you are sharing it with as many people as possible and creating maximum impact, why not measure everything and make all of your marketing accountable? That's what this book is all about. In the world of direct marketing, Brian Kurtz has seen it all and done it all over almost four decades. And he lives by the philosophy, "Those who did it have a responsibility to teach it." Here's a small sample of what you'll learn: The 4 Pillars of Being Extraordinary The 5 Principles of why "Original Source" matters The 7 Characteristics that are present in every world class copywriter Multiple ways to track the metrics that matter in every campaign and every medium, online and offline Why customer service and fulfillment are marketing functions That the most important capital you own has nothing to do with money And much more Whether you're new to marketing or a seasoned pro, this book gives you a crystal-clear road map to grow your business, make more money, maximize your impact in your market, and love what you're doing while you're doing it. Kurtz takes you inside the craft to help you use all the tools at your disposal--from the intricate relationship between lists, offers, and copy, to continuity and creating lifetime value, to the critical importance of multichannel marketing and more--so you can succeed wildly, exceed all your expectations, and overdeliver every time.

Let's Pretend This Never Happened
Let's Pretend This Never Happened

Author: Jenny Lawson

Publisher: Penguin

Published: 2012-04-17

Total Pages: 384

ISBN-13: 1101573082

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The #1 New York Times bestselling (mostly true) memoir from the hilarious author of Furiously Happy. “Gaspingly funny and wonderfully inappropriate.”—O, The Oprah Magazine When Jenny Lawson was little, all she ever wanted was to fit in. That dream was cut short by her fantastically unbalanced father and a morbidly eccentric childhood. It did, however, open up an opportunity for Lawson to find the humor in the strange shame-spiral that is her life, and we are all the better for it. In the irreverent Let’s Pretend This Never Happened, Lawson’s long-suffering husband and sweet daughter help her uncover the surprising discovery that the most terribly human moments—the ones we want to pretend never happened—are the very same moments that make us the people we are today. For every intellectual misfit who thought they were the only ones to think the things that Lawson dares to say out loud, this is a poignant and hysterical look at the dark, disturbing, yet wonderful moments of our lives. Readers Guide Inside

Once Upon Another Time
Once Upon Another Time

Author: Matt Forrest Esenwine

Publisher: Beaming Books

Published: 2020-08-18

Total Pages: 44

ISBN-13: 1506460542

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Once upon another time,the world was young and new. If you want to know this world, there's something you can do...With sweeping landscapes and up-close details of the natural world, Once Upon Another Time takes readers through a lyrical exploration of the world as it was before humans made their mark. Contrasting the past with the present, this expansive picture book serves as a warm invitation for children--and all people--to appreciate, explore, and protect the magic and wonder of this planet we call home. Written by award-winning authors Charles Ghigna and Matt Forrest Esenwine, and illustrated by Andr,s F. Landaz bal, Once Upon Another Time is a stunning portrait of a world that used to exist, and can still be found--if you just know where to look.

One Call Closing
One Call Closing

Author: Claude Whitacre

Publisher: CreateSpace

Published: 2013-12

Total Pages: 168

ISBN-13: 9781484907771

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The Ultimate Solution To Stop The Unending Follow Up Cycle Once And For All! Imagine Closing 80-90% Of Your Prospects On Your First Call... Without Call Backs Or Having To Negotiate Price. One Call Closing Reveals How To Do This. Have you ever had a prospect give you any of these objections? "I want to think about it" "I need to talk to my lawyer/brother/spouse before I go ahead with this" "I can't afford it" "I can buy it cheaper at (your nasty competitor)" "We always sleep on it before we decide" Are you tired of talking to prospects that won't ever buy, and string you along? Does It make you sick to tell your loved ones "It's a number's game, I'll get the next one"? That all ends now. Start Increasing You Sales by 200-500% The Insider's Guide To Closing Sales: Secrets Your Sales Manager Will Never Tell You And Probably Doesn't Know. You have been lied to by Sales Trainers and Sales Gurus. Stop listening to Sales Trainers that only close sales in their dreams. Stop reading sales books by authors who have never made a sale. Inside you'll discover: The closing myths sales trainers tell you that are hurting your sales How to prepare the customer to buy, even before they see you. The best way to discuss price, and when to bring it up. What not to tell prospects, that will guarantee they won't buy. You're doing it now. How to handle competition, and make it irrelevant When to answer objections. It's not what you've been taught. All the questions you need to ask for the customer to close themselves. And yes..... The Single Most Profitable Answer To Any Buying Objection You Will Hear.. Every method in the book is proven in the field. Everything taught has been used successfully in thousands of sales presentations. Everything you read here works. Most sales books are like digging a ton of dirt for a few nuggets of gold. If you seriously want to increase your sales, and make closing in one call a habit...You have just hit the Motherload. "The Only Thing You Won't Be Able To Close...Is This Book"

Dialect Diversity in America
Dialect Diversity in America

Author: William Labov

Publisher: University of Virginia Press

Published: 2012-12-17

Total Pages: 257

ISBN-13: 0813933277

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The sociolinguist William Labov has worked for decades on change in progress in American dialects and on African American Vernacular English (AAVE). In Dialect Diversity in America, Labov examines the diversity among American dialects and presents the counterintuitive finding that geographically localized dialects of North American English are increasingly diverging from one another over time. Contrary to the general expectation that mass culture would diminish regional differences, the dialects of Los Angeles, Dallas, Chicago, Birmingham, Buffalo, Philadelphia, and New York are now more different from each other than they were a hundred years ago. Equally significant is Labov's finding that AAVE does not map with the geography and timing of changes in other dialects. The home dialect of most African American speakers has developed a grammar that is more and more different from that of the white mainstream dialects in the major cities studied and yet highly homogeneous throughout the United States. Labov describes the political forces that drive these ongoing changes, as well as the political consequences in public debate. The author also considers the recent geographical reversal of political parties in the Blue States and the Red States and the parallels between dialect differences and the results of recent presidential elections. Finally, in attempting to account for the history and geography of linguistic change among whites, Labov highlights fascinating correlations between patterns of linguistic divergence and the politics of race and slavery, going back to the antebellum United States. Complemented by an online collection of audio files that illustrate key dialectical nuances, Dialect Diversity in America offers an unparalleled sociolinguistic study from a preeminent scholar in the field.

Entrepreneurial Ecosystems
Entrepreneurial Ecosystems

Author: Ben Spigel

Publisher: Edward Elgar Publishing

Published: 2020-07-31

Total Pages: 199

ISBN-13: 1788975936

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This is a guide to understanding entrepreneurial ecosystems: what they are, why they matter, and to whom they matter. Ben Spigel explores this popular new theory of economic development, locating the intellectual roots of ecosystems, explaining the practices and processes that allow ecosystems to support the creation and growth of innovative entrepreneurial firms.