Technology: At Your Service
Technology: At Your Service

Author: Ralph De Arazoza

Publisher: McGraw-Hill Education

Published: 2014-12-08

Total Pages: 224

ISBN-13: 9780073516875

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"Let Technology Help You!” Your world is moving fast. Busy schedules, growing to do lists, places to go. Technology: At Your Service offers a fresh perspective on the modern world of technology, providing up-to-date information that will help you become an effective mobile and connected user. Designed to be used with McGraw-Hill Education's digital solutions including SIMnet, Connect®, LearnSmart® and SmartBook®, this introductory computer concepts content highlights what YOU need to make technology work for you. Technology: At Your Service, 1e...Let Technology Help You!

Technology-as-a-service Playbook
Technology-as-a-service Playbook

Author: Thomas Lah

Publisher: Point B, Incorporated

Published: 2016

Total Pages: 0

ISBN-13: 9780986046230

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Technology-as-a-Service Playbook defines the tactical and strategic plays technology companies must run to build a profitable subscription business. Whether you are a pure-play cloud company or a traditional technology provider making the pivot to the cloud, this book will help guide your decision-making and execution around the "as-a-service" model to put your company on a path to profitable growth. This cloud-driven journey will affect every part of the organization. How offers are designed, built, marketed, sold, and serviced will all need to change. And these transformations are not limited to OEMs--they will also directly impact the vast network of channel partners. After all, it's not just about building recurring revenue, it's about building PROFITABLE recurring revenue. Technology-as-a-Service Playbook is the road map to the next-generation tech business model.

Mobile Computing, 2E
Mobile Computing, 2E

Author: Asoke K. Talukdar

Publisher: Tata McGraw-Hill Education

Published: 2010-07-10

Total Pages: 0

ISBN-13: 9780070144576

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Mobile Computing technology addresses challenges that enable the realization of the global village concept where people can seamlessly access any information from anywhere through any device, while stationary or even at a state of mobility. This book covers all the communication technologies starting from First Generation to Third Generation cellular technology, wireless LAN(WiFi), and wireless broadband(WiMax). It covers intelligent networks (IN) and emerging technologies like mobile IP, IPv6, and VoIP (Voice over IP). Written by a professional who has worked on several technologies, the book is replete with illustrations, examples, programs, interesting asides and much more! A storehouse of the most recent developments in the world of wireless, the book aims to fulfill the growing information and knowledge needs of a vast segment of interested audience: students, professionals, teachers and even non-technical people. Since it provides the big picture of all the technologies from CTI (computer technology interface) to 3G (third generation) including Bluetooth, IN, WiFi and WiMax, as well as the service creation aspects, the book will be an indispensable repository of contemporary developments in the ever-expanding field of wireless services and mobile computing.

At Your Service
At Your Service

Author: Elisabetta Di Nitto

Publisher: MIT Press

Published: 2009

Total Pages: 577

ISBN-13: 0262042533

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Research results from industry-academic collaborative projects in service-oriented computing describe practical, achievable solutions. Service-Oriented Applications and Architectures (SOAs) have captured the interest of industry as a way to support business-to-business interaction, and the SOA market grew by $4.9 billion in 2005. SOAs and in particular service-oriented computing (SOC) represent a promising approach in the development of adaptive distributed systems. With SOC, applications can open themselves to services offered by third parties and accessed through standard, well-defined interfaces. The binding between the applications and the services can be, in this context, extremely loose--enabling the ad hoc creation of new services when the need arises. This book offers an overview of some current research in the field, presenting the results of eighteen research projects funded by the European Community's Information Society Technologies Program (IST). The projects, collaborations between industry and academia, have produced practical, achievable results that point the way to real-world applications and future research. The chapters address such issues as requirement analysis, design, governance, interoperability, and the dependability of systems made up of components owned by third parties. The results are presented in the context of two roadmaps for research, one developed by European industry involved in software development and the other by researchers working in the service area. The contributors report first on the "Infrastructure Layer," then (in the bulk of the book) on the "Service Integration Layer," the "Semantic Layer," and finally on the issues that cut across the different layers. The book concludes by looking at ongoing research on both roadmaps.

Information Technology in the Service Society
Information Technology in the Service Society

Author: National Research Council

Publisher: National Academies Press

Published: 1994-02-01

Total Pages: 286

ISBN-13: 0309048761

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Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.

At Your Service
At Your Service

Author: Charles E. Wheaton, Ph.D.

Publisher: Dorrance Publishing

Published: 2022-11-16

Total Pages: 178

ISBN-13:

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At Your Service: Living the Lessons of Servant Leadership By: Charles E. Wheaton, Ph.D. What is the best way to inspire others to work toward a common goal? Is it by force, fear, or bribery? Perhaps there is a better way! In At Your Service: Lessons in Leadership, Charles E. Wheaton, Ph.D., examines leadership theory and differing leadership styles as identified and studied by numerous scholars and experts, placing special emphasis on the theory of servant leadership—i.e, focusing on the needs of others while staying in line with the organization’s overall mission, vision, values, and integrity, which in turn self-motivates individuals to apply their particular talents toward the common good. This book, written for current leaders, would-be-leaders, and all those interested in organizational efficacy, is all about developing and maintaining positive relationships for the common good of all.

Information Technology in the Service Economy:
Information Technology in the Service Economy:

Author: Michael Barrett

Publisher: Springer

Published: 2010-05-09

Total Pages: 378

ISBN-13: 0387097686

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This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled “Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. ” The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.

Digital Technology in Service Encounters
Digital Technology in Service Encounters

Author: Sonja Christ-Brendemühl

Publisher: Springer Nature

Published: 2022-06-27

Total Pages: 284

ISBN-13: 3658378859

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Digital technology is disrupting the prerequisites for most firms in the service industry and frequently forces them to reassess the ratio of human interaction and technology use in service encounters. To retain competitiveness, it seems mandatory to increase service encounter efficiency by embedding digital technology into the existing processes. However, there is little empirical evidence on how such technological implementations affect the sentiments, attitudes, and behaviors of frontline employees. Likewise, research on interrelated customer responses is scarce. To address this matter, this book presents four distinct yet related studies to investigate the impact of digital technology on frontline employees, customers, and ultimately service firms. The results and implications provide meaningful insights for theory and practice.

Winning In Service Markets: Success Through People, Technology And Strategy
Winning In Service Markets: Success Through People, Technology And Strategy

Author: Jochen Wirtz

Publisher: World Scientific

Published: 2016-12-12

Total Pages: 704

ISBN-13: 1944659072

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Winning in Service Markets: Success through People, Technology, and Strategy is the first practitioner book in the market to cover the key aspects of services marketing and management based on sound academic evidence and knowledge. Derived from the globally leading textbook for Services Marketing by the same author, this book offers a comprehensive overview of extant knowledge on the topic. Accessible and practical, Winning in Service Markets bridges the gap between cutting-edge academic research and industry practitioners, and features best practices and latest trends on services marketing and management from around the world.