Financial Management in the NHS
Financial Management in the NHS

Author: Great Britain: National Audit Office

Publisher: The Stationery Office

Published: 2006-06-07

Total Pages: 96

ISBN-13: 0102938156

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This report examines in detail the 2004-05 revenue situation of NHS organisations and considers key financial management and reporting issues facing the NHS both currently and in the future. Jointly prepared by the National Audit Office and the Audit Commission, the report incorporates the findings of their audit work on the NHS summarised accounts, the consolidated account of NHS foundation trusts, the Department of Health's resource account and the accounts of individual NHS organisations, as well as the unaudited NHS revenue out-turn for 2005-06 as reported by the Department of Health and Monitor. Findings include that in 2004-05, the Department reported a deficit across the NHS as a whole for the first time since 1999-2000, with an aggregate overspend for all NHS bodies of £251.2 million, with 171 out of 615 bodies recording a deficit or overspend, with 68 out of 259 NHS trusts failing to break even, and with 90 out of 303 primary care trusts exceeding their revenue resource limits.

Listening and learning
Listening and learning

Author: Great Britain: Parliamentary and Health Service Ombudsman

Publisher: The Stationery Office

Published: 2010-10-19

Total Pages: 64

ISBN-13: 9780102969191

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This report is the first in an annual series and covers the first full year of the new complaint handling system for the NHS. The Ombudsman warns that the NHS is missing a rich source of free and readily available information about patients by failing to listen and learn from complaints. The report's scope includes previously unpublished data about the number and type of complaints received by the Ombudsman in 2009-10 for every trust and strategic health authority region in England. It shows how many complaints were received and the outcomes of the complaints investigated. It reveals that 15,579 health complaints were closed by the Ombudsman in 2009-10 and that the two most common reasons for complainants to be dissatisfied with the NHS were failings in clinical care and treatment and the attitude of staff - a poor explanation or an incomplete response were the most common reasons given for dissatisfaction with NHS complaint handling. It presents a perspective not seen before: a national picture of what happens when mistakes occur and the NHS fails to put things right and highlights how often the Ombudsman needs to get involved just to ensure the NHS apologises when a mistake has been made. As the report shows, poor complaint handling can make a difficult situation worse for patients and their families. Poorly handled complaints can also escalate, creating unnecessary demands on NHS resources whilst resolving complaints effectively need not be costly. The report also features patients' stories taken from the Ombudsman's case files

CPD for Non-Medical Prescribers
CPD for Non-Medical Prescribers

Author: Marion Waite

Publisher: John Wiley & Sons

Published: 2009-11-05

Total Pages: 256

ISBN-13: 9781444317732

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In this new era of healthcare, the importance of ContinuingProfessional Development cannot be underestimated. Non-Medical Prescribers have a responsibility to themselves, theiremployer and their patients to keep up-to-date with developments inthis fast-moving area of healthcare. This book looks at the currentcontext of CPD in this area and provides guidance for facilitation. The book is divided into three clear sections. The first looksat general principles of CPD and considers overarching andorganisational issues such as clinical governance. The secondsection looks at specific approaches adopted by individuals/truststo facilitate CPD, for example e-learning and how to keepup-to-date with pharmacology. The final section is a resourcesection which includes a number of usable documents relating toeach chapter which identify further resources and include practicalideas, tools and objects. Includes legal and professional frameworks Tied in closely with the latest government guidelines andstandards, including guidance from the NMC as well as the RoyalPharmaceutical Society of Great Britain (RPSBG) Includes contributions from health professionals from avariety of backgrounds Suitable for non-medical prescribers, as well as theirmanagers, practice managers and prescribing leads responsible forproviding CPD

NHS Deficits
NHS Deficits

Author: Great Britain: Parliament: House of Commons: Health Committee

Publisher: The Stationery Office

Published: 2006-07-03

Total Pages: 204

ISBN-13: 9780215029577

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NHS Deficits : Sixth report of session 2005-06, Vol. 2: Written Evidence

Department of Health
Department of Health

Author: Great Britain: Parliament: House of Commons: Committee of Public Accounts

Publisher: The Stationery Office

Published: 2007-04-17

Total Pages: 190

ISBN-13: 9780215033628

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The National Programme for IT in the NHS ("the Programme") was set up to utilise information technology to help provide high quality services to patients, using centrally managed procurement to provide impetus to the uptake of IT and to secure economies of scale. Expenditure on the Programme is expected to be £12.4 billion over ten years to 2013-14. Following a National Audit Office report (HC 1173, session 2005-06, ISBN 9780102938289), the Committee examined progress made by the Department of Health in implementing the Programme, particularly the current status of the shared electronic patient clinical record; the costs of the Programme; the local management and implementation of the systems within the NHS; the extent to which clinicians were involved in developing the systems; the management of suppliers; and patient confidentiality. Four overall conclusions are drawn: (1) the piloting and deployment of the shared electronic patient clinical record is already running two years behind schedule and no firm implementation date exists; (2) the suppliers to the Programme are clearly struggling to deliver (one of the largest, Accenture, has now withdrawn), and the Department is unlikely to complete the Programme anywhere near its original schedule; (3) the Department has much still to do to win hearts and minds in the NHS, especially among clinicians, and needs to show that it can deliver on its promises, supply solutions that are fit for purpose, learn from its mistakes, and respond constructively to feedback from users in the NHS; (4) there is still much uncertainty about the costs of the Programme for the local NHS and the value of the benefits it should achieve.

Public Expenditure on Health and Personal Social Services 2005
Public Expenditure on Health and Personal Social Services 2005

Author: Great Britain: Parliament: House of Commons: Health Committee

Publisher: The Stationery Office

Published: 2006-05-05

Total Pages: 380

ISBN-13: 0215028589

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This memorandum contains the replies received from the Department of Health to a series of questions tabled by the Select Committee, on a wide range of issues grouped under the headings of: current issues including NHS staffing; salaries and wages of non-NHS staff; retirement projections, dental and medical staff payscales; also included are; general expenditure issues; NHS resources and activity; personal social services resources and activity; capital expenditure and investment and questions on the departmental annual report

Public expenditure on health and personal social services 2007
Public expenditure on health and personal social services 2007

Author: Great Britain: Parliament: House of Commons: Health Committee

Publisher: The Stationery Office

Published: 2007-11-16

Total Pages: 240

ISBN-13: 9780215037367

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Public expenditure on health and personal social Services 2007 : Memorandum received from the Department of Health containing replies to a written questionnaire from the Committee, written Evidence

Public Expenditure on Health and Personal Social Services 2006
Public Expenditure on Health and Personal Social Services 2006

Author: Great Britain: Parliament: House of Commons: Health Committee

Publisher: The Stationery Office

Published: 2006-11-21

Total Pages: 299

ISBN-13: 0215031431

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This memorandum contains the replies received from the Department of Health to a series of questions tabled by the Select Committee, on a wide range of issues grouped under the headings of: expenditure; investment, including the private finance initiative (PFI); NHS Plan and reforms, including staffing, pay and contracts, treatment outside the NHS, and the National Institute for Health and Clinical Excellence (NICE); breakdown of spending programme; activity, performance and efficiency; and departmental annual report.

Time, Policy, Management
Time, Policy, Management

Author: Christopher Pollitt

Publisher: OUP Oxford

Published: 2008-05-01

Total Pages: 231

ISBN-13: 0191553387

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In this important new book, Christopher Pollitt, one of the leading researchers in public policy and management, argues that we are guilty of neglecting a fundamental dimension of both the practice and study of contemporary public policymaking and management: that of time. Pollitt traces the character of, and the reasons for, this neglect in his wide-ranging study. He considers the theoretical options for addressing time in a more sophisticated way, and applies these perspectives both to his own research and that of many others. Finally he looks at the implications for practitioners. Pollitt's analysis draws on an exceptionally wide range of work from many fields, sectors, and countries. It is rich in examples, concepts, and methods. It poses fundamental questions about some central tendencies in 21st century policymaking, and opens up a new direction for academic research.