Study on the Current Level of Protection of Air Passenger Rights in the EU
Study on the Current Level of Protection of Air Passenger Rights in the EU

Author:

Publisher:

Published: 2020

Total Pages:

ISBN-13: 9789276142447

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The liberalisation of the European air transport market has generated significant benefits for consumers: a wider choice of air services and intense price competition between air carriers, which has resulted in significantly lower fares. To limit any potential negative impacts that this might have on the quality of service delivered to air passengers and consumers, a number of measures have been taken at European Union (EU)-level to protect them. The most significant of these, Regulation (EC) 261/2004, introduced rules on compensation and assistance in the event of denied boarding, cancellations, long delays and involuntary downgrading. A number of other key legislative texts provide a European framework for the establishment and protection of passenger rights for air travellers. However, there is consensus among the industry, regulators and passengers that there are issues with the application and enforcement of some areas of air passenger rights, particularly those stemming from Regulation (EC) 261/2004. In March 2013, the Commission proposed a revision of Regulation 261/2004, but the proposal has been on hold since November 2015.

EU Legal Framework for Safeguarding Air Passenger Rights
EU Legal Framework for Safeguarding Air Passenger Rights

Author: Francesco Rossi Dal Pozzo

Publisher: Springer

Published: 2014-10-10

Total Pages: 371

ISBN-13: 3319080903

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This book presents a thorough analysis of the EU provisions and legal framework of passenger rights in the civil aviation field. It provides both a theoretical and practical view of the initiatives that have been taken in this field. This includes initiatives taken by the European Commission (EC) with the aim to improve the protection of passengers and by the European Court of Justice (ECJ) with regard to jurisprudence. The book points out the goals that have been obtained so far, as well as the goals that still need to be pursued. Particular attention is paid to EU institutions that have been created ad hoc to supervise aviation safety and harmonize the various safety procedures of the EU Member States. Recent and upcoming packages of important safety and security measures are examined in detail. The book gives examples of current applications of legislative instruments and presents readers with the tools to gain a deeper understanding of the legal, practical and theoretical aspects of this important topic in aviation.

European Union Air Passenger Rights and Their Enforcement
European Union Air Passenger Rights and Their Enforcement

Author: Sara Drake

Publisher:

Published: 2022

Total Pages: 320

ISBN-13: 9781509952519

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"This book presents a critical analysis of the European Union's (EU) air passenger regime set out in Regulation 261/2004 (Flight Compensation Regulation). The regime has been heralded as a global first in protecting air passengers' rights, however non-compliance is common. This innovative book takes a three part approach to examine why and suggest reforms that might address this. Firstly, its sets out a rigorous doctrinal analysis of the case law of the CJEU on the regime. Secondly, its draws on political science and regulatory scholarship to analyse the implementation, application and enforcement of the regime in practice, to identity why compliance is so poor. Thirdly, it questions what constitutes effective enforcement in the EU. Finally, the author makes recommendations for reform. This important work will be essential reading for internal market and consumer law specialists."--

Study on the EU Regulatory Framework for Passenger Rights
Study on the EU Regulatory Framework for Passenger Rights

Author:

Publisher:

Published: 2021

Total Pages:

ISBN-13: 9789276410706

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The EU is the only area in the world where citizens are protected by a full set of passenger rights, whether they travel by air, rail, ship or bus and coach. This unique framework, extended to the EEA, and the United Kingdom, provides a minimum level of protection for passengers using transport services, including the most vulnerable passenger groups, and addresses the three stages of the journey (prior, during and after) with a view to encouraging mobility and social inclusion. The EU legislation defining passenger rights was mainly adopted between 2004 and 2011 and is intended to ensure that users of public transport enjoy a high and consistent standard of protection and accessibility when travelling throughout Europe.

Can Regulation Improve Service Quality?
Can Regulation Improve Service Quality?

Author: Hinnerk Gnutzmann

Publisher:

Published: 2018

Total Pages: 27

ISBN-13:

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Under EU Air Passenger Rights legislation ("EC261"), carriers must provide assistance and cash compensation to passengers in case of long delay. We study whether the regulation reduces flight delay. EC261 applies uniformly to flights departing from the EU, but covers only EU carriers on EU-bound flights. Exploiting this variation, we find that regulated flights are 5% more likely to arrive on time, and mean arrival delay is reduced by almost four minutes. The effect is strongest on routes with little competition, and for legacy carriers. Thus, consumer rights can improve quality when incentives from competition are weak.

Passenger Rights
Passenger Rights

Author:

Publisher:

Published: 2014

Total Pages: 148

ISBN-13: 9789279438639

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For millions of citizens in the European Union, travel is now an aspect of daily life, whether they are visiting friends and relatives, commuting, or taking more distant trips on holiday and for work. Passengers in Europe benefit from a common set of rights when using different forms of transport, so that they are protected when something goes wrong with their journey, whether it takes place within a single Member State or across Member States. Starting with air transport in 2005, the EU has now introduced legislation to protect passenger rights for users of air, rail, ship or ferry and coach transport services. Along with this ongoing strengthening of passenger rights great emphasis has been placed on ensuring that passengers are informed about their rights so that they can take full advantage of them, by requesting their implementation and enforcement where necessary. To publicise passenger rights across all 28 Member States, in 2013, the European Commission launched a new Passenger Rights campaign for 2013-2015 with the headline message "Your Passenger Rights at Hand". There have been two previous Eurobarometer surveys assessing public awareness of the issue: the Special Eurobarometer 228 conducted in 2005 (in the then 25 EU Member States) and the Special Eurobarometer 319 conducted in 2009 (in the then 27 EU Member States). Both surveys were limited to air passenger rights. This new survey aims, inter alia, to measure awareness of passenger rights in the current 28 Member States, distinguishing between the different transport services (air, train, ship and ferry and long-distance coach), and addressing additional topics that were not tackled in the previous Special Eurobarometer surveys of 2005 and 2009, such as assistance for persons with disabilities or reduced mobility and transport noise disturbance. Although the questionnaire has changed since the 2009 survey, certain elements remain constant and the results of some questions may be compared.