Denmark, Tennessee, stinks. The smell hits Horatio Wilkes the moment he pulls into town to visit his best friend, Hamilton Prince. And it's not just the paper plant and the polluted river that's stinking up Denmark: Hamilton's father has been poisoned and the killer is still at large. Why? Because nobody believes that Rex Prince was murdered. Nobody except Horatio and Hamilton. Now they need to find the killer, but it won't be easy. It seems like everyone in Denmark is a suspect. Motive, means, opportunity--they all have them. But who among them has committed murder most foul?
Airports, hotels, bars, and restaurants all present opportunities for hospitality to touch the life of a stranger. In our increasingly data-driven world, we've created systems to quantify, digitize, and calculate how to get the most out of these moments of interaction, but is data really the only way to know if we're truly being of service? Smart hoteliers and restaurateurs understand the power of personal interactions, and as the drive to digital speeds up, the ability to craft a meaningful human interaction will be a big differentiator in the market battle for guest satisfaction and retention. Using examples from over thirty years of international travel and experience in the hospitality industry, Kirsten and Paul Moxness explore key elements of creating personal experiences for guests, including: - Making genuine gratitude a natural and contagious habit - Respecting upgrades and freebies, and handling necessary downgrades - Encouraging supportive teams and empowering each employee to provide exceptional experiences - Taking a compassionate and proactive approach to safety and crisis management and resolving problems Digital cannot replace human interaction, and hospitality is all about making memorable moments of personal experience. Spin the Bottle Service is here to show you that making the most of the touchpoints beyond digital can be as easy as a twist of the wrist.
With the tradition of Spin the Bottle on the brink of being played before Drama Club's opening night, Phoebe worries about an untimely revelation of her secret crush, a betrayal by her supposed best friend, and the happenings of the two Drama Divas before the curtain finally goes up!
Lainey Byrne is a woman in control, juggling a hectic job, her boyfriend Adam and a family with more than its fair share of dramas. Things go into a spin when she is wrenched from her life in Melbourne to run a B&B in Ireland for a year. Bed-and-breakfast quickly tumbles into bed-and-bedlam, especially when a reunion with childhood friend Rohan Hartigan sparks an unexpected dilemma. Meanwhile, back in Australia, her father's taken to his bed, her mother's up the walls, her three brothers are running amok – and as for Adam . . . It's going to take more than a game of spin the bottle to sort this one out!
Middle school is an Entirely New Planet. The girls look fully grown in the most glamorous and complicated ways, and the boys look . . . well, weird. The good news? Drama Club. Real Drama Club?with actual auditions, and roles involving more than the days of the week. Phoebe Hart has waited a long time for this. The stage, after all, is the one place the ?flawed and unremarkable? Phoebe can let her inner star out. But when she learns of the opening night tradition?a game of Spin the Bottle?things suddenly get way more complicated. Enter: a heart-stopping crush, a best friend who might not be, two bloodthirsty Drama Divas, and a certain spinning bottle. Is it worth all the drama for a girl who just wants to fit in, and maybe prove her acting chops along the way? Welcome to middle school, Phoebe Hart.
Spinning the Bottle: Case Histories, Tactics and Stories of Wine Public Relations is a broad guide to wine public relations. From Blue Nun to Two-Buck Chuck, the book contains 50 chapters by wine professionals who share their successes -- and a few failures -- with wine industry and public relations professionals and students. The book contains discussions of community relations, tasting rooms, food and wine programs, Guinness records and many marketing PR case histories, such as "Build a Better Burger." Promotion of varieties and appellations are included. The editors are well-known authorities in the field. Harvey Posert led PR programs for the California Wine Institute and Robert Mondavi Winery and is now a consultant. Paul Franson was head of a major California pr firm and now writes about wine as a freelancer.
